New 8460p USB 3.0 not 3.0

Hello, just bought a p 8460 and find that, whatever the building from scratch or using preload usb 3.0 ports seem to run on 2.0. Whenever I have to plug a device 3.0 in one of them (left side) I get a message always plug a my devices in a 3.0 port. I checked that I have the right drivers installed Renesas Electronics 2.0.32.0 and have also updated the firmware. My model is b5q22ut #aba / 8460p. Test 32 MB/sec maximum file trasnfers. Any suggestions would be welcome. Thank you for reading.

see you soon,

scottr

As said in UNIPROG +, you need this post in the Forums of Enterprise Support. These are consumer forums and most of the users here is only known with the portable model of consumption. The notebooks of the company are different and users out there have any experience with them. You are more likely to have you answered the question on the forums that you are here. Most business laptop questions get ignored on these forums.

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