Why USB-6501 does not install on Win7?

We are in a process of migration of the old XP machine test system to the new system of Win7. All but got properly installed USB-6501. After you install LabView / DAQmx and connection USB-6501 windows could not find the drivers for this device (poster the exclamation sign on the icon of the device in devices and printers). MAX 4.7.4 detects either of the device. I looked for similar scenarios on the Forum OR and abroad and tried the solutions proposed. Nothing worked for me. I know the issue isn't with the USB-6501 material because it is functional on the old system. 4.7.4 MAXLE Win7 system detects a very well (GPIB-USB-HS) different USB device, but not for USB-6501.

I hope someone can help us identify the problem that we have struggled with for some time. Here are the differences between shipments of software on two systems:

Old system:

OS - XP SP3

LabView - 7.0

DAQmx - 8.0

VISA - 4.4.1

MAX - 4.5 (detects the GPIB-USB-HS and USB-6501.) Status on 6501 LIGHT flashes continuously)

New system:

OS - Win 7 Enterprise

LabView - 7.0

DAQmx - 9.2.2

VISA - 5.0.3

MAX - 4.7.4 (detects only GPIB-USB-HS. Status on 6501 LIGHT flashes 3 times and then road)

Germano,

The device has been appear in Manager devices, but with the yellow exclamation mark for no drivers found/expenses. Update drivers on the property page does not help.

So yesterday I spent most of the day removing all facilities OR according to the instructions, I found in this forum. Then I reinstalled the software OR in the order following, restarting after each installed:

(1) LabView 7.0

(2) DAQ 8.0.1

(3) NEITHER-488. 2 (v2.30)

(4) connected USB-6501 first. The installation of the device has gone well and is now detected to the MAX!

(5) connected GPIB-USB-HS. Scanned for changes on the hardware, peripheral GPIB presents itself to the MAX, but with a weird name announcement its INF file on his behalf. See the screenshots below:

GPIB device incorrectly installed:

GPIB device properly installed:

The strange thing is that this GPIB device was fully functional on my previous installation (see attachment max_report_3-23 - 11.pdf), now reinstall after its unusable (see attached max_report_3-24 - 11.pdf). Looking for GPIB instruments to help Max returns no result, but if I reconnect GPIB-USB-HS to the old system of PC all instruments are detected (for instrument scan error message see attached MAX after reinstall.jpg).

That my new problem is not related to USB-6501, maybe I should open a new forum thread.

Tags: NI Hardware

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