New Alienware 14 lights problem

I had my Alienware 14 for two days, but for some reason any external lighting I stop responding and are stuck on the same color. Some of the lights aren't on. I tried to change the Forex and it does nothing. If you can help I would like that. Thank you.

Hi Teschke,

Ask you to try following the underside of measures that could help:

(1) uninstall/reinstall command center. You can refer the links that might help to uninstall below:

http://Dell.to/1aw3dvr

http://Dell.to/1aVUFlp

(2) once this is done, you can use the link below and reinstall the new command centre:

http://Dell.to/17p0F0r

Select the version of operating system and find the command center in the application tab and download

(3) now, restart the computer and check if the problem is resolved. If not you are trying to create a new theme in AlienFX (open Command Center-> enter AlienFX-> closing of the current theme-> create a new theme).

If you have any other questions answer the same thread.

Tags: Dell Products

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