new alienware 14 crashes gameplay

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• New Alienware 17 frozen by google chrome

  So I bought this new alienware 17 a few months ago, it works fine but one day, I suddenly realized that it was frozen for no reason. After several freezes, I learned that it crashes when I quit the browser google chrome on screen. I have no idea what's going on, can someone please.

  concerning

  Hello

  Thanks for confirming this. If this only happens when you use Google Chrome correct? Have you tried to reinstall Chrome?

• New Alienware Aurora R4 freezes every time in 50 minutes

  I just got my new Alienware Aurora and oh joy, my first time owning this beautiful Monster - looking for a machine.  I have owned it now for five 5 days; but the experience so far has been frustration, to put it lightly.

  The machine never stays more than 60 minutes at a time.  It crashes.  When it crashes, I hear the fans always roll the led still under the display theme AlienFX I put and it seems that everything is fine, but:

  1. the SCREEN turns off

  2. the keyboard does not work, systems is not responding to strikes again... as the keyboard is dead.

  3 mouse works now.

  4. nothing works, except the DVD tray that always comes out and in.

  5 only the resolution is to force close it down and then turning it back on, via the power button.

  I just installed MS Office, my keyboard and my mouse.  Nothing complicated.  I've now adjusted the power management to ensure that the disc hard system, display, etc. NEVER goes to SLEEP.  Yet, the machine still crashes as usual.  I'm not even games.  Simply creating a document, or watching a training video.  I even decided to just share my training on the Alienware video file and watch the video from another computer; accidents still Alienware and my video stops.  I decided to disable Windows Update, still problem persists.

  I checked EventViewer for clues, NOTHING.  No log entry for when the system unresponsive.  What kind of a computer is what the hell?  I thought that with Alienware, I won't have any hassles, but this has been an exercise in troubleshooting non-stop for me since I got this computer; It became a distraction, as whenever I sit down to work, I find myself troubleshoot the computer each time.  I'm now trying to force me to forget everything and just use my old laptop; that I supposedly replaced when I upgraded to this Alienware machine.

  It's Sunday today, I intend to call technical support for Dell tomorrow to start the support process.  But to give up some lines here just to get feedback / if there are similar experiences that can shed some light on this problem.

  Please any response that can point me in the right direction will be appreciated.

  Hello

  Yes.  A quick update from my post.  I called Dell technical support on Monday 20 October 2014 and the guys were fantastic.  I spoke with a guy named Bogdan; He spent almost 3 hours working with me on the problem over the phone.

  I'll give you a detailed below:

  At the time that I called him, the computer was no longer able to boot the system.  This is because the previous night, I have run AlienRespawn default factory reset, but the shutdown of PC in the process and then was not start over; and instead showed the blue screen.

  So on the phone with Technical Support, we used AlienRespawn USB backup I had created the first day to reset the computer back to factory default.  And then I connected and put things up so that he can have the remote connection to the computer.  As soon as he connected, the computer decided to die just so :).  So we decided to do the Reboot usual cold.  And once again, as soon as it is connected and looking to run some test, the computer exploded again.

  On the third attempt, the computer remained.

  Bogdan then via a remote connection session, several controls and ran several stress-tests on virtually everything (RAM, CPU, graphics, etc.).  All tests came out, as adopted.  And then we installed software to monitor temperature and other stats like stress tests were running; all readings were really good.  Source of the problem was not yet clear.  We have been jointly shrink on two possible culprits, the graphics card or motherboard (or both in the worst case).

  As we are still brainstorming and then try the AlienFX theme colors, the computer decided that it was time to STOP, once again.  And this time it faced a 6 six sound beeps sound sequence several times.  He did this once before, the previous week.

  The machine had a mind of your own.  It was very random behaviors all the time.  He gave beeps when he wanted to.  He has changed the settings of the BIOS on its own; change the default settings, mode strives / EUFI, etc at random :).

  So we turned and technical support preserved in tests.  He also uninstalled and reinstalled the updated version of the Alienware Command Center.  Even after that, all the readings and the results were perfect, but then Switched OFF the machine once again.

  Makes technical support a call to change the four main components: motherboard, graphics card, MasterBoard and Water-Cooling system for the next day.   So I was expecting an engineer for the next day.  That evening, I decided to install all my software and turn on the computer to a State that is useful for my work and play.

  The morning next day (Tuesday), I decided to continue to use the computer and just keep restarting it out every time.  And then, at some point given around 10:00, he remained THERE for nearly two hours (first time he stayed on this long), I was pretty sure that the problem had gone for an unknown reason.  And to share the joy with my Mrs, the machine went OFF :).

  And this time it's completely DEAD.  It was not turn on anymore.  The LEDs and fan are turning on, but not to life on the screen, the keyboard or the mouse.  It remained so until the Dell technician came.

  To my delight, a Dell technician was at my door at about 14:00, with all the necessary parts.  He was also very friendly and empathetic.  He quickly set to work and replaced all suspect parts.  We went ON and, oh joy :).  The machine came back running.

  He made all necessary BIOS settings and my machine was fully operational.

  I used it for almost 2 days now and no problems at all so far.  It's been great, even if sometimes it's like the trauma remains... I still fear that he might simply turn off on me anytime.  But so far so good.

  So I can say at this moment, the issue is resolved and my device is fully operational.  Thanks for the support.  I hope that my very long story somehow help others who have a similar experience with their machine.

• My MB died and after to put the HARD drive in the new XP machine crashes before the activation screen may appear.

  Original title: XP Pro crashes when MB died and move new HDD PC.

  My MB died and after to put the HARD drive in the new XP machine crashes before the activation screen may appear.

  I can access the HARD drive if I boot from another HARD drive (delivered with the Machine).  Windows just hangs.

  Thanks for any help...

  Hello

  If you try to boot from the hard disk on which windows was installed by using another computer and then, you will not be able to boot from it. You can try to perform a Windows XP repair install and check.

• Time to buy a new alienware

  So I have had my m18x for a while now and the double m 680 are starting to show their age, I was looking to buy the new alienware 17 but I noticed that only come with the 970 m gtx 17 Australians, but Americans are delivered with a now importing Gtx980m sets out to be a little bit cheaper and will come with the gtx 980 but local purchase means that I get the laptop faster and without the hassle of importers, can anyone tell me if there is a noticeable difference between the two cards and if importing a laptop of the States is a bad idea? Thanks in advance!

  Leinhart98

  So I have had my m18x for a while now and the double m 680 are starting to show their age, I was looking to buy the new alienware 17 but I noticed that only come with the 970 m gtx 17 Australians, but Americans are delivered with a now importing Gtx980m sets out to be a little bit cheaper and will come with the gtx 980 but local purchase means that I get the laptop faster and without the hassle of importers, can anyone tell me if there is a noticeable difference between the two cards and if importing a laptop of the States is a bad idea? Thanks in advance!

  Leinhart98

  As far as I know, Dell will not sell or export a computer to another country, other than the United States, you can buy a Dell of Dell in Australia.

  For the difference between the two cards, the best in this post in the Alienware owners Club Forum, here:

  http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

  Bev.

• New hard drive crashed after 3 mos.

  After 3 months my new hard drive crashed. I was sent a NEW hard drive. What I have to do to recharge my windows 7?

  You have an installation DVD? Boot from it and follow the instructions for a clean install.

  If the boot order of your computer is not set to the CD/DVD drive to be first, you first need to enter the BIOS Setup program and change it to the one here.

• New Alienware 14 left keyboard, not upward lighting

  Hello

  I bought the new alienware 14 and to the right of the center of the keyboard and the left side box does not illuminate. All the others are fine.

  Finally, all the lights work, it seems that Council status clear (a small adjacent Board to the touchpad) was wrong and replacing, it did the trick. So now, all the lights work :)

• Upgrade RAM problem new Alienware 15, 4 no beeps no boot.

  So, I just bought a new alienware 15 and I've had good compatible ram for an upgrade, according to dell recommended ram for this computer.  He also worked in my previous alienware 14.  I took the stock of ram (2 x 4 GB @1600 mhz) and set (2x8GB @ 1866 mhz) Corsair vengeance and the current bios does not recognize them.  A04 is the newest bios.  Any chance Alienware will come out an upgrade of the bios to accept RAM like this.  the Alienware 14 down them without flaw.  Model number on the upgrade of ram is CMSX16GX3M2A1866C10

  Thanks for any help.

  CropTop

  Your RAM sticks new work at a voltage higher than the laptop takes. The laptop uses 1.35v DDR3 or DDR3L RAM.

• Updated new Alienware 17 with CPU and GPU

  Hi all

  I would like to know if it is technically possible to upgrade my new alienware 17 (i7 4800 and gtx 770 m) with a view to graphics card like gtx 780 m and a microprocessor quick as processor 6 or even 8 if these are forthcoming. The motherboard will support the cpu and the gpu? And wil cooling well then?

  Thanks in advance and best regards,

  PFYAAA

  PFYAAA,

  The motherboard supports this upgrade.
  * No. we do not support the kernel following Dell OEM 4 processors:
  C8HRG i7-4930MX 3.00 GHz
  HDX3D i7-4900MQ 2.80 GHz
  M 036 4 i7-4800MQ 2.70 GHz
  86XWW i7-4700MQ 2.40 GHz

  the cooling system which would allow?
  * Because we never test them, we do not know.

  with a higher graphics card?
  * You could pass to the GTX780m of the Dell OEM.
  2K0KW Nvidia GeForce GTX780m N14E - GTX 4 GB of GDDR5 memory with support, thermal pad
  YP26V GTX780m GPU thermal Module right 100w

  and even a core 6 is already available in configuration alienwares 18.
  * Where do you see that? I have seen that the AW17 and the AW18 offer the same 4 core CPU?

• Hi all just ordered a new Alienware 14

  Hi all just ordered a new Alienware 14 based 16 GB Dual Channel DDR3L at 1600 MHz (2x8GB) NVIDIA GeForce GTX 765 M with 2 GB GDDR5 WLAN Killer 1202 pilot 256Go mSATA SSD Boot + 1 TB 5400 RPM / MIN SATA 6 Gbps 8.1 Windows Pro 64 - bit English optical drive: Blu - ray Slot-Loading double layer (BD - ROM, DVD/RW, CD - RW) drive Killer NIC 1202 802.11n WiFi and Bluetooth 4.0 4th generation Intel Core i7-4910MQ processor (Quad Core , 8 MB Cache, up to at 3.9 GHz 14.0 inches (355,6 mm) just a matter of anti-Glare IPS FHD (1920 x 1080) WLED display, I want to change the 1 TB 5400 RPM with a ssd 512 MB or larger. I have to leave the 256mSATA as boot drive? or he clone for the ssd and use it as a boot drive and mSATA as storage and someone has this configuration, I assumed that all pilots will be resided on the mstat what comes on the hard drive of 5400rmp do I need to transfer stuff into the ssd

  Hi sideshot,.

  sideshot

  I want to change the 1 TB 5400 RPM with a ssd 512 MB or larger. I have to leave the 256mSATA as boot drive? or he clone for the ssd and use it as a boot drive and mSATA as storage and someone has this configuration, I assumed that all pilots will be resided on the mstat what comes on the hard drive of 5400rmp do I need to transfer stuff into the ssd

  As Tesla has pointed out, the best way to do is to replace the 1 TB with the largest SSD HARD drive, and then let the mSATA SSD as boot drive. All the drivers and the operating system will remain unmodified on the SSD and you would just transfer your data from the HARD disk of 1 TB for the new SSD.

  The application purple397 talks about is AlienRespawn. It is factory preinstalled software that allows you to create backups to protect your data. With the premium version, you can create a backup or image on a disc of local storage. For more information, see the link above.

• News from MSN crashes with Windows 10

  I upgraded to 10 Windows and crash of new applications and money preloaded occasionally when I click on an article to read.  I'm back to the start screen and I lost my place in the application.  It has been suggested that I run sfc and who says just, he cannot fix some files.  I have a 7 Stream with an added 32 GB sd card so I could upgrade.  Any suggestions?

  I was able to do a clean install after getting an OTG cable, a USB hub and a USB flash drive.  I used the media creation tool to create the USB key directly after wasting time trying to use Rufus and the file ISO (wouldn't boot).  Then the installation program wouldn't work because my drive was BitLocker top.  The instructions I found for BitLocker only affect Windows 10.  You need to use the Format C drive for process line.  Then I need all drivers of HP and could not download in portrait mode, had to use landscape (burned an hour as understanding).  News and money now work all the time.

  Reinstall Office and all my apps and settings is an incredible time burner.  How I wish the upgrade worked.  My $80 stream 7 now have $ 200 in the work invested in it.

• NEW Alienware command center (2.8.11.0 desktop, laptops 2.8.10.0)

  A new version of AWCC has been released, but it is in the Alienware TactX keyboard and mouse software download. A X 51 user who has installed, it told me that the desktop version is 2.8.11.0. I checked that the portable version is 2.8.10.0. I loaded the portable version on my M18x-R1. He has successfully upgraded 2.6.10.0 to 2.8.10.0. Understand, there is no notes version or notes of compatibility of the system on these AWCC. This AWCC has not been tested by us (except my M18x-R1). I just came on when I was exploring the TactX™ software. It seems that the compatibility section to list only the X 51 and R4 designates the TactX™ software. The stand-alone versions of the AWCC embedded laptops and office computers files. When I opened the case to the laptop and it ran on my M18x-R1, it loaded correctly. I have reports that the version of folder Desktop load fine on R4, X 51, Area-51. I'm still waiting for the other laptop owners to test.

  Yes = Aurora-R4, X 51, M18x-R1
  Don't = M15x

  Note - the office 2.8.11.0 AWCC is released in stand-alone download;
  App_DT_AWCC28110_W8_Setup_442CY_ZPE.exe http://dell.to/UXPmIB

  * Download this Tact Alienware X & driver software for file of keyboard and mouse to your windows http://dell.to/UIjbIX desktop
  * Run the file and it will be automatically extended to C:\Dell\Drivers\YV7PN\
  Open the C:\Dell\Drivers\YV7PN\
  * Open 1.10.39a. GM
  * Open CD
  * Open a 2-AWCC
  Open the 2.8
  * Open Desktop or portable computers and run the Setup file

  I don't have the TactX keyboard/mouse, so once made, I copied the folder that contains only the AWCC laptops to its own location. Then, I deleted the folder of YV7PN 584 MB.

  @DELL-Chris M.

  Hi Chris in this version of supported AWCC and official release notes? Thank you.

• New Alienware 13 R2 OLED at best buy

  I bought and returned the new 13 R2 OLED Best Buy Alienware laptop. I bought it with anticipation to a fast SSD drive, because it comes with a slow 500 GB hard drive on a regular basis. I took apart and Alienware does not all ports for one SSD. It makes no sense, I wanted to put a SSD 950 PRO NVMe 512 GB SSD Samsung in the laptop. Save time and not buy one, I ended up ordering just the high-end off Alienware's website.

  It looks like from the manual that if you get the version with a HARD drive, you get the HARD drive and the caddy that comes with it, however, if you get the SSD version, they have a daughter and caddy card that replaces the HARD drive in the same dwelling.  You could have called Dell and purchased the caddy SSD maybe.  The device is so small that they cannot be able to have both installed.

• New Alienware 15 R2

  I upgraded my PC game a year several old MX11R3 to a 15R2 recently.  I missed on the free M.2 SSD special they were running at the time and went with the 7200 rpm 1 TB HDD instead.  Knowing that computers laptops Alienware are easy to upgrade (memory, hd...) I just figured I would upgrade the HARD drive later.

  For a long time I had a mechanical HARD drive in a laptop, so I guess I'd forgotten this bottleneck, they can be.  My disk activity is up to 100% for the first 5 minutes of the device being initialized and I have not really installed on the machine.

  So I'm looking to SSDS m2, but I'm new to this format SSD.  Y at - it any specific compatibility/requirements I need to look for?  or EVERYTHING will work with my 15R2?

  For example:

  www.Amazon.com/.../Ref=wl_it_dp_o_pd_nS_ttl; ColId = 2SG3FB5VTA56A & Coliidae = I1S2M6NHAC3EOV & PSC = 1

  I have the 15R2 and there the SSD m2, the form factor is 2280.

• my new computer never crashes since I instsalled flash all I can do to fix this?

  my new computer worked very well until I installed Flash to play a game and since it falls down and must be cold started to reboot.

  Sometimes, it crashes as soon as windows is loaded and must be restarted to do anything on the computer.  It doesn't have to be online to crash and it crashes even when I do not have anything to do with flash.

  I don't know that Flash is what makes crash or if it's just a coincidence, but if you can help I would be very grateful.

  Problem has proved to be a bad treatment unit.   Everything suggested here as well as what Microsoft has offered tried and kept going again on the problem.  Finally found a suggestion on the internet to try blocking off 1 of the dual processors so that the computer was only working on one processor instead of two and now it no longer crashes.  Really slow since its only half the speed/processor that is supposed to work.  Is about to send the new dual processor to society and replace the one we just bought and installed being apparently faulty.

  Thanks for all the help everyone who gave me suggestions.