New cartridge does not print

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• OfficeJet Pro K850 - ink cartridge does not print

  My K850 printer is not printing cyan. According to the Toolbox of the K850, cartridge series cyan was 75%, and the health of the print head has been fair. The cyan cartridge was beyond its expiration date I replaced it. The new cartridge does not better than the old cartridge print. Before I spend another $40.00 + did someone has something to suggest?

  Although the cleaning of the print head has helped a little, it did not help, so I bought a new cyan print head. When I installed the new print head, the printer automatically aligned to the printhead and now cyan works very well. Unfortunately, the alignment process pointed out flaws in magenta and Yellow Printhead. Now everytime that I print anything the printer goes through a continuous systematic alignment printhead to try to correct the magenta and Yellow Printhead, waste of paper and ink, until I cancel all print jobs. New cleaning of the printheads and the contacts did not help. In the end, no matter what is the status of print head in the tool box, replacing the print heads is the only solution that worked.

• Photosmart C4280 new black HP74XL cartridge does not print

  I installed a new black cartridge HP 74XL and black ink does not print. I checked the ink level, and it shows that the cartridge is full 100%. The old cartridge printed fine until the ink ran out. I'm running on Mac OS X 10.6.8 operating system.

  Anyone has an idea on how to solve this problem?

  Yes try just remove all the cartridges the printer "lit" > and then pull on the power cord directly from the back of your printer with it > wait 30 seconds > reconnect your printer and wait that it will ask for you to install cartridges.

  This should force to align

• Black cartridge does not print.

  Model HP6510.  Black cartridge will not print computer or copy.    A new cartridge has been installed, but it prints just blank or a very light blue.  Yes, it is installed correctly.  The other three colors work very well.  Any help?

  Hello westielover,

  Welcome to the Forums of HP Support! I see that you recently replaced the black cartridge and you get blank pages or a very pale blue text. To better help you can you please let me know the Exact modelof HP printer that you are using?

  Please start here: printer does not print black ink or color of ink or prints blank Pages

  Let me know the results if you always work in printing questions reply back.

  Thank you

• Photosmart HP 6520: For HP Photosmart 6520 black print cartridge does not print

  My printer suddenly decided to not print black ink, the indicator showed still had about 30 percent ink left, but when making the diagnosis of quality black ink pring was incomplete printing.  I did an alignment of the printer and cleaned the printheads, still nothing, black does not print clearly.  I bought a new ink cartridge, of the March 2017 expiry date, did the same steps as above and nothing.  The black box is now completely empty.  My previous printer was a 6510 HP which has begun to do this, and after losing a ton of ink clean print head, etc., I ended up buying just the 6520.  It is now out of warranty as of October 2014, but black ink does the same thing as ink color on the 6510.  I watched throughthe for answers forums, tried to soak the cartridge in case it has been clogged, etc..  None of the above helped me, and I am not interested in buying ANOTHER printer.  Any thoughts?

  One of the questions forum indicated that l ' turn off from one day to the next, sometimes worked.  I turned it off last night and just turned on today, and works in ink!  Not sure if it was the rest overnight or clog with water, but today he works.

• Black print cartridge does not print

  Inserted a new black cartridge on the Photosmart HP 5510 printer.  Ink level display shows black to 100%.  However, when you print, black does not show up/print.  Played "print head cleaning" alignment, all the various option of maintenance under the Tools section of the printer control.  No luck.

  The sugggestions

  Thank you

  Hello @psts and welcome to the Forums of HP!

  I would like to see if I can help with your Photosmart 5510 does not print black ink. The private message will follow if the document fixes the problem

  Please, try the steps in this printer prints blank Page or document did not print black or color ink. If these steps do not resolve that question please let me know which country you are, and whether the printer is in or out of warranty, thank you!

• Photosmart 7510 - black ink cartridge does not print

  Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

  Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

  Cleaning of printheads

  Cleaning of copper contacts

  * Check for a good evacuation

  My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

  The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
  
  Suggestions on what to do now?

  I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
  (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
  (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
  (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

• HP Officejet 6500 a Plus: black ink cartridge does not print

  I have a HP Officejet 6500 a and have an operating system of Windows 10 on a Dell Inspiron 15R.  The printer does not print any black ink. I have genuine HP cartridges and the black cartridge is about 75% full. It was working properly until this morning. I downloaded your troubleshooting and everything seems fine. I ran the program cleaning head several times, but I can't always get black ink on a page. The other colors are fine. After the second head cleaning, I got a very small black image, but head cleaning has resulted in no black ink. I made sure that the wind had been reached on the cartridge and this problem occurs with wireless and hard wired connections. Time before, it happened and when I replaced the cartridge, it worked. After reading some of the messages on the map, it seems not to be the solution. I also hesitate to throw a cartridge that is only 25% used. Can you help me?

  Hello @robertj138,

• HP4620 black cartridge does not print

  My HP4620 all in one - the black cartridge will not print.  I encountered this problem in the past, but it has been resolved with an ink cartridge.  However, this time I replaced the new cartridge and still the black will not print.  I did all the diagnostic tests, use the PIN to clear the vent cleaned as advised printer heads.  This printer is only 16 months old and is not heavy use.  Solution, please?

  Thanks for the number to call. New printer is on its way! This is clearly a systemic problem with this unit.

• New black cartridge does not print - Photosmart 5510 all-in-One

  I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

  Hello Cath,

  I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

  At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

  Here's the guide I recommend following step by step:

  A "alignment failed" Error Message appears on the printer

  * Tip - make sure that the printer is connected directly to the wall outlet.

  Please do not hesitate to post your results here and I will help you further if necessary.

  Take care

• HP 6500: new HP black cartridge does not print

  Thanks Bob_Headrick for the information... it worked!

  I'm glad that I could help him. For others who seek a solution to the black not print the Officejet 6500 or other models with a removable print head see the post here.

• Want to 120 black cartridge does not print

  My black ink will not print. I aligned cartridges. Tried a new cartridge HP ink, cleaned cartridges, printer turned on and outside and he do not always print and when I print a page of quality diagnostic, the black ink column is completely empty. Help, please!

  I tried to unplug and reset for 2 minutes and it does not work but I turn off the morning at night and then it worked.

• Installed new toner, does not print color

  I have a Photosmart 6525 all-in-one printer and the black toner was low, so I bought new genuine HP toner - 564XL. I installed the toner and received a message on my computer thank me for the installation of an original cartridge. However, when I go to print anything, the black is not printing. The toner level shows that the black is full. Maybe I should have bought a non-genuine toner cartridge if authentic one does not!

  FYI: I received help on this problem over the phone. In case anyone else has this problem, what measures are being taken to solve the problem.

  The color cartridges are low on ink, so I had to replace both (because apparently black HP isn't really just black... it's all the colors too. Great way to make us buy more HP ink!). After installing new cartridges color, I cleaned the cartridge heads and realigned. After that, everything worked.

  Hope that helps someone.

• Black ink for HP 6510 cartridge does not print

  I just replaced ALL my ink cartridges in my 6510 and all color cartridges works but is not black.  I have been through all of the troubleshooting steps and won't lose more colorful inks, re-joining again.  The black ink cartridge is an XL.  How will I know if I have a faulty cartridge?  I only use HP cartridges.

  Nana

  Thanks for getting back to me.  Put a new black cartridge in earlier yesterday and I did not always receive an appropriate test page.  The two top lines would be nice and the rest were completely disappear.  I also downloaded a driver updated, thinking that this could be the proglem.  Same results.  I dropped.

  Last night, I decided to try the suggestion again to remove the cartridges, disconnect the printer, then reconnect again.  When I ran a test page then, it came out perfect!  So, either the Black XL cartridge I had initially installed with color inks was faulty or the driver was bad.  Depending on what it was, thanks for the suggestions.  So far, we have set ourselves.

  My only suggestion to HP would be coming with the test pages and alignment/diagnosis who do not use all my ink before using it for the purpose for which I use my printer... printing!

  Nana

• 5510 black cartridge does not print

  I have a printer 5510 I just changed the black cartridge in, but it will not print black. All the other colors, but not black. Have tried all the usual remedies (head, cleaning etc.) and the utility tools, but nothing seems to work. It is a genuine HP replacement. I got no error message - is black!

  OS is Windows 7 64 bit. Any help would be welcome.

  Thanks for your help Gordon. Followed all the advice; even to the extent of buying an additional cartridge but it stillwould does not work. I have same re-load the printer software.

  As the printer was barely six months old and still under warranty, I returned it there where I bought and bought a Photosmart 6510 instead. Beautiful machine.

  Thanks for your help. I am well impressed by the HP customer service.