New computer - creative cloud apps asking to buy
I just got a new computer and I am trying to download all the apps I had on my old. I downloaded adobe creative cloud, but when I connect, it invites me to buy everything, even if I already have a plan. I'm doing something wrong?
and then sign in to your desktop app cc using the same id used for the subscription.
Tags: Adobe
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Hi Mory,
Please follow the article: Solve common Adobe Creative cloud activation of (log) and questions (disconnect) disabling or error messages which will help you get the number fixed.
Let us know if it works or not.
Thank you
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Hey Emmet,
Please check the help below document:
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-https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html
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Hi CreativeCarol,
Please see the link below for help:
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Let us know if you have more questions!
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It is without doubt the prompt from your computer and you are prompted for your computer, not an adobe, password.
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Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
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-Windows or Mac has no importance... 2 on the same operating system or 1 on each
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Hi flyingbeetle,
Please use the following link for Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Let us know if this help.
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Hey Adobe guys!
After moving to a new mac with the migration assistant creative cloud app is here, but if I open it, it just shows a blank field and no apps here.
Hi Hannes,
Migration Assistant is not a very good option when you change the mac.
The link below can still be useful:
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New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
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I can't install adobe creative cloud app on my new Mac Pro desktop.
When I download the app and try to install it, adobe says that the application has been damaged, then starts all over again.
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joke
Try to perform the steps mentioned on link below
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I need to know if my creative cloud apps, specifically, Photoshop, Illustrator and Dreamweaver, will be running on a laptop with these specs:
- Processor Intel® Celeron® N2820
Has a cache of 1 MB and up to 2.39 GHz processor speed. - 4 GB memory DDR3L
For multitasking power, expandable up to 8 GB. - Battery type lithium-ion 6-cell
- Display type High-definition widescreen TFT backlit by LED (1366 x 768) TruBrite technology with
- (Measured diagonally) screen size 15.6"
- Cache memory 1 MB
- Memory (RAM) system 4 Go
- Memory (RAM) expandable system to 8 GB
- Type of (RAM RAM) DDR3L
- Type of hard disk SATA (5400 RPM)
- Computer Hard Drive size 500 GB
- Optical drive Tickets/CD-RW Double layer
- Optical drive speeds Drive speeds not specified
- Direct-Disc Labeling No
- Digital Media Reader or locations Yes, digital media card reader
- Graphics Intel® HD
Yes, it supports all the necessary functionality, it will not particularly quick or smooth gourmet programs in resources as the Psalm
Mylenium
- Processor Intel® Celeron® N2820
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just got a new laptop and was only like 10 days in my 30-day trial and I'm trying to re - install "Illustrator", and it keeps showing and telling about "Creative Cloud App" that I have, but is not on this new laptop, how do I re-installll?
http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html
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How to uninstall from Creative Cloud App and reinstall it on your computer and CC App?
Sorry, my English is not good. I have a Creative cloud application on my computer. I used the CC apps such as Ps, Pr, AU... for two days, but I had to do a system restore, two weeks back. Cloud of Creative now re-installed on my computer. I don't have Ps, Pr, au... on the computer but on the App creative cloud sees them as installed on the computer. So I can't reinstall them because I do not give permission, it is no longer updated optional, but I don't like, because they do not want on your computer. How to uninstall from Creative Cloud App and reinstall it on your computer and CC App? Please help, I have a little time.
http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html
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I can't install Creative Cloud Apps on my computer windows (my second computer).
I can't install Creative Cloud Apps on my computer windows (my second computer). I called the technical support and after an hour your left down the appeal and disconnected. But the man also said that tone should give me the creative cloud App without using the Download Center. Can someone help me? Someone send me the installer? Thank you.
Hello
Do you receive an error message when downloading app creative cloud of https://creative.adobe.com/products/creative-cloud?
All CC applications are available on http://www.adobe.com/downloads.html?promoid=KAWQL as a test version, once downloaded you can enable them by logging in.
Thank you!
Ankit
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Creative cloud app not launching on Mac 10.11.3
My creative cloud application stopped, I tried to fix it with no results.
Any suggestions?
Hi Richards52589659,
Please see the links below:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
- Turn off the firewall of the security program installed on the computer Internet.
- After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
- Go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
1 force quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )
4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)
5 right-click on the icon in the Finder, then select 'Go-To' of the folder.
6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
8. new > right click on the Finder icon and select 'Go-' the folder option > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
9. browse to the Application Support > Adobe > OOBE trash, Manager of Adobe applications and Adobe common Office .
10. after that, rename the SL-STORE like SL-STORE_OLD
Adobe 11 - run cleaning tool > if present select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. " Use of the Adobe Creative Cloud cleaning tool to solve installation problems
12 - Click on the link to download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Let us know if that helps.
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