New contact not connect because it says the password and ID cannot be used, but that's OK. How to sign it now?

MY brother bought a new key and without realizing that he could have two devices on one account make a new address from iCloud, the password doesn't work so reset it on the computer. Now it connect but it does not say the details of the bad but only said: he is unable to sign. We cannot to the find my iPhone is disable so impossible to delete the account. Any way to unlock here?

The password would not work on the iPod?

At the iPod completely set up with the new ID?

Where are they dry to enter the ID and PW?

What is the exact wording of the message?

Tags: iPod

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