New fingerprint reader of laptop not detected

Hello

I just got an Elitebook 1040 G1 running win7 64 bit and have been installing all the necessary things I'll need for daily use. Out of curiosity I tried to get the reader of fingerprints, put up just to have as an option if I wanted to. After installing digital persona and the pilot of validity many times to try to resolve this, my laptop still does not recognize the fingerprint reader.

Action taken:

  • Uninstalled and reinstalled several times valid drivers
  • Uninstalled and reinstalled digital persona(plus updates)
  • Checked to see if biometrics are in Device Manager and recognized by the machine; which they are

Any ideas what might solve this problem?

Branden.

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405387&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_128553_1%257CswEnvOID%253D4059%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

Download and install.

REO

Tags: Notebooks

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