8540p Fingerprint Reader works do not!

Similar Questions

• For hp dv7 fingerprint reader works does not after update to 8.1 windows

  Hello

  I upgraded Windows 8.1 Windows 8.  Before updating the finger print reader worked. I used it to connect to websites in any browser Firefox. I also logged into windows with my fingerprint reader and the screen unlocked the same way.

  I have updated all the drivers according to the instructions on updatig before windows 8.1 and after update.  I checked that everything compatible with windows 8.1 again by the instructions before putting up-to-date.

  After that update the drive light will not read the finger scan and the light does not illuminate. I went to the control panel to check the driver and he was later. I ran the windows driver verifier and on the HP site checked for validity sensor driver is up-to-date.  When I open simple passage it says congratulations you can connect in the window by the touch of the finger. When I go on Internet sites I have red cells connected with simle pass, he now seeks to connect with the password "master."

  Any help would be appreciated!

  Thank you

  BattleAngelita,

  Welcome to the HP Forum.

  Does the SimplePass asks your for your master password Windows means that the program has survived the process of upgrading to Windows 8, 1 - somehow.

  You can start with the following:

  • Create a Restore Point > create a restore - Win7 Point ORcreate a restore point Win8 
  • Close all your programs and shut down your computer
    • Unplug everything (little unifying for the keyboard / mouse external can stay)
    • Perform the Hard Reset for your laptop
    • Start the computer and connect
  • Check is SimplePass himself has sorted them.

  ==========================================================================

  You can try to update your SimplePass program to the latest version in the series of version 6.x.

  Before you do this, read and follow the instructions to export your Webcards in your .tsd file.  Regardless of whether the Web site connections are working right now; you need this backup in case you lose your HP SimplePass program (thanks to the complete removal / reinstallation or if corruption).

  Then, consider updating the HP SimplePass program to the latest version 6 series.  If you are already using the latest version, consider other options in the guide, including the "Repair SimplePass" procedure.

  Open the file > click Download > click 'open in Adobe Reader.

  Simple Instructions for upgrade HP SimplePass

  Click on the thumbs-up Bravo !

  It's a nice way of saying 'Thank you' for help.

  While I strive to reflect best practices of HP, I do not work for HP.

• For hp dv7 fingerprint reader works does not after updating to windows 8 pro

  I have improved my dv7 with windows 8 preview version and finger print reader perfectally well worked and when I have upegraded to pro it has stopped working. When I upgraded I lost a bunch of programs so can someone help because I loved using my fingerprint reader. Also I have upegraded of windows 7 to windows 8 Preview upegrading to pro version.

  Have you installed a driver of validity? It is necessary before the Simplepass software:

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58900.exe

• HP pavilion dv6 fingerprint reader - 3163cl does not work anymore

  I loaded updates and the fingerprint reader does more.  in a possible solution using the Recovery Manager looking at my screen has no drivers and reinstall the applications.  There s/w and h/w separately.  under s/w, there is a Digital Persona Finger Print Reader for consumer in New Brunswick.  Not quite sure what exactly where to look the version, but I think it's the 5.10.175a version.  so - I'm not seeig HP Simple pass Ud Orit 2911 s/w.

  Thank you.  I've identified the Digital Persona Fingerpoint drive under the requests of s/w of Recovery Manager.  However, I thought that I would have a chance to uninstall it from there, and I hit reinstall it.  I then went through the restart and the fingerprint reader worked.  I wonder if I should do it again, because I had not uninstalled?

  Thank you.

• HP ProBook 440 G2, fingerprint reader works not when I upgraded the Win 7 Pro form to win 8.1 Pro

  My HP ProBook 440 G2, finger print reader does not when I upgraded the Win 7 Pro form to win 8.1 Pro.

  Device manager showing the biometric reader works correctly. But in fact, the finger printer reader is not reading or senseing. It seems that the part "dummy". Please help me to correctly configure step by step for that matter.

  Thank you

  Hillet

  Have you installed the software driver validity sensor fingerprint for Windows 8.1?

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943811 & swItemId = ob_134806_1 & swEnvOid = 4158

  See page 64 in the manual Windows 8.1 according to the configuration of fingerprints of validity information

  http://h20565.www2.HP.com/hpsc/doc/public/display?sp4ts.Oid=6943810 & docid = emr_na-c04371762 & docLocale = en_US

• Fingerprint reader works only on my Pavilion dv7 not because I need the program?

  I have a Pavilion dv7 Windows 7 64 bit. I'm trying to get the SimplePass to work. It does at all. Read the error message: "the fingerprint reader is not connected" so I followed the suggestion given in the forum. The new error message says I have need a program for IT is no program in the computer... I have not all system disks... none came with the computer. I'm not computer... help!

  Hello
  Uninstall the software and current driver for the fingerprint reader.
  Restart the system.

  Resources:
  Uninstall software in Windows 7
  Uninstall or change a program in Windows 7

  Download and install the latest driver from here.
  Download and install the latest version of the software from here.

  Note:

  • Restart the system if you are invited to this topic.
  • Now all the most recent browsers should be helped again.

• Dv7 fingerprint reader works not properly

  The fingerprint on my DV7 reader works on my initial connection, but has stopped working for any other site.  Sites and pwd are all loaded, but when I access them, I don't get the opportunity to use the fingerprint reader.  The laptop is a HP Pavilion dv7 Notebook PC, product number A5F92AV with an Intel Core i7-3610QM CPU @ 2.30 GHz and running Windows 7 Home Premium 64-bit Service Pack 1.

  jcap1108,

  You might start with the following:

  If you allow your Firefox to update automatically, then Firefox may have recently updated to V31.

  Make sure you have the following settings in place: always turn on

  Firefox > file > Tools > modules > Plugins > scroll down >

  Always turn on the value SimplePass (drop down on the right)

  • Closing of Firefox
  • Close all programs
  • Restart / reboot the computer and log in

  ============================================================================

  Reference - paper Dragon:

  HP SimplePass update instructions

  Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  Click on accept as Solution when the answer is a good solution or workaround!

• DigitalPersona fingerprint reader works not properly

  I just installed a router linksys wireless... my internet works fine, but when I go on websites that have a password, I used to get an access to fingerprint at the top of the screen icon. I would be scanning my fingerprints and all the information was automatically filled in... Since connecting wifi to my fingerprint icon no longer displays and I have to manually fill in info... any ideas on how to get my icons to reshow himself... I tried to fix it through programs and features it reinstalled program but still no luck... it's the wifi?   PS I have windows vista and comcast modem with a linksys router wireless thank you

  Hello

  1. What is the brand and model of your computer?

  2. What is the brand and model of the fingerprint reader?

  3 - is a built-in or connected to external fingerprint reader?

  4. using a touch screen?

  5. where exactly you get the option to scan fingerprints?

  Please provide us with more information on this issue to help you best.

  In the meantime, try to perform a restore of the system to the date and time when the computer was working fine and check that it works very well.

  Click on the link below.

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

  You can also contact the manufacturer of the scanner for fingerprints to uninstall and reinstall the software of the fingerprint scanner.

• Re: Tecra A10 Fingerprint reader works only with IE 8

  I had different user names and passwords stored on several Web sites.
  IE7, I could use the fingerprint reader to enter the user name and passwords for those sites.

  Because Windows update installed IE8, the fingerprint system does not work in internet explore - it works normally for all other programs and logon.

  I figured out it must be something security in IE8, but cannot work out how to re - activate the fingerprint software in IE8.

  Hello

  This question has been posted sever times here in the forum and it related to the question of the compatibility between the old handler access to fingerprint Truesuite, IE8 and Firefox 3
  As far as I know the most recent Truesuite access manager software v3.0 or higher should solve this problem.
  But we have to wait until this update will be published!

  See you soon

• PC laptop Envy 17: Envy 17 laptop PC fingerprint reader works only after the start

  The fingerprint on my Envy 17 reader reads only a fingerprint the first time that I connect once the system is booted (after shutdown or restart). From time to time, it will read once the system is locked, but that is extremely rare. I put the system in place using my MSN account and also configured SimplePass with default settings. SimplePass version is 8.00.57.

  I looked on several other issues in the forum and did not find something like this. Other issues reported when related to player doesn't work do not, for example. I found a few link in some messages describing such tasks that go back to a previous version of SimplePass.

  I don't know if it is related to my problem or not, but I noticed that the drive light sometimes flashes a sequence once the system is running. It seems that when the light flashes, it will not be read. It stops flashing when I placed my finger on the reader. (I think that the typical sequence is 3 flashes, pause, 1 flash. This cycle repeats.) This isn't always for that well, and I have found no correlation between the flashes and the measures taken after the initial logon.

  I made the fingerprint reader driver, rather than later.

  I uninstalled SimplePass (after update to the last with no luck) and the drive works fine now. I use RoboForm for my password management and it supports using the fingerprint so I'm covered there. I guess it should be renamed "SimplyNoPass."

• Fingerprint reader drivers does not not on HP DV6 7060SF

  Hello

  I had to change my hd recently and I installed an SSD in my laptop. I also had to install W7 and I lost all my drivers and original software.

  I was able to get most of HP, but do not have the drivers for the fingerprint reader. The installation always stop. Maybe I forgot to install something before, or maybe I did it wrong.

  Can someone help me please?

  Thank you

  YD

  Hello YoungDreamer,

  Welcome to the HP Forums!

  I understand that you are looking for the pilot of fingerprints for the computer, because the fingerprint reader does not work. I can certainly help you! Choose a driver to download and install, based on the operating system of your computer:

  Windows 8, 8.1 - fingerprints of validity sensor driver

  Windows 7 - fingerprints of validity sensor driver

  After that the driver will install and this should solve the problem, restart the computer. If it is not, please let me know the operating system of the computer. Thank you and have a great day!

  Mario

• My fingerprint reader hp does not

  In fact I don't know when he stopped because I wasn't with her but I recovered before windows and updated the windows after it not all the drivers have been installed when even then I add features to my copy of windows to win 8 pro and now my friends open my pc and make changes so that I can sleep and really I need I have read a lot about it

  I fixed simplepass and and reinstall and readers and they ugraded to the last parameter, and I use my plan of power no battery and when I got to control panel configuration/hardware and sound/biometricdevices, then it displays the fingerprint reader but he says it is unavalible and he also appears in Device Manager and says preform well

  I have "HP ENVY DV6 7304ee" everything on my laptop works pretty well expect fingerprint reader and answer new fast and before the recovery of the works windows prety good idk what happened

  THANKS FOR THE HELP

  Thanks for help you to and in fact it worked through a recovery and I transferred my files on the pc thanks any ways and I wil lgive u kundos or what ever point

• Pavilion dv7 6051ea: how to get the fingerprint reader works on Windows 10

  Just upgraded to Windows 7 Pro for Windows 10 Pro. The fingerprintreader has stopped working. I find the possibility to set up, but the installation is grayed out as long as no driver available. Can't find one on any forum support? Anyone else having this problem and sorted it please?

  On August 11. I've been running Windows 10 updates on a daily basis since the upgrade and now after a reboot of the fingerprint reader has started working? and remembered my impression as well. I guess that Microsoft dropped in a fix for this (which works for me) then maybe something to try?

• HP Envy 15-j140na: HP SimplePass fingerprint reader incentive is not to connect

  Hello

  I just bought the HP Envy 15-j140na sound of HP. The laptop is fantastic, but I'm having a problem with the fingerprint reader. The computer comes with the simplepass 8.00.57 already installed the version of the software.

  The problem I have, is that once I implemented the simple passage fingerprint reader, it lead me to analyze my impression when connecting windows and I have to log on normally. I checked all the settings and it should be implemented, however there is no prompt. Just to emphasize that everything works fine. I can't sign in Web sites on IE no problem at all using the fingerprint reader. It can be a little frustrating because it goes against the interest of having a fingerprint reader.

  Any help to operate would be greatly apprecieted,

  Bravo guys.

  Kaany_K

• New fingerprint reader of laptop not detected

  Hello

  I just got an Elitebook 1040 G1 running win7 64 bit and have been installing all the necessary things I'll need for daily use. Out of curiosity I tried to get the reader of fingerprints, put up just to have as an option if I wanted to. After installing digital persona and the pilot of validity many times to try to resolve this, my laptop still does not recognize the fingerprint reader.

  Action taken:

  • Uninstalled and reinstalled several times valid drivers
  • Uninstalled and reinstalled digital persona(plus updates)
  • Checked to see if biometrics are in Device Manager and recognized by the machine; which they are

  Any ideas what might solve this problem?

  Branden.

  http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405387&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_128553_1%257CswEnvOID%253D4059%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  Download and install.

  REO