HP Envy 15-j140na: HP SimplePass fingerprint reader incentive is not to connect

Similar Questions

• HP ENVY 17 laptop PC TS: fingerprint reader

  AFTER THE UPGRADE TO WINDOWS 10 MY FINGER FINGERPRINT DOES NOT START UNTIL AFTER MY LOGIN, I GET MAUALLY, FINGERPRINTS READER DEVICE IS NOT AVAILABLE. AND SIMPLEPASS SOFTWARE GOES TO THE PASSWORD PHRASE.

  Thank you for your advice, sorry I did not take the solution to my problem was very simple, I had to wait for HP put the new update!  Following the solution, I went to HP Support Assistant, the trick here was to goto Support Section and not up to date on my Device option. In the Support section, I clicked on my camera since I went to the Support Center HP technology - software and drivers, then I clicked on check now. and Wallah all the drivers I need to solve my problems... After updating my finger print sensor, I logged in Simple Pass and downloaded the new version. everything works well so far.

• ENVY 17 t-J100 Leap Fingerprint reader seeing Motion?

  My brother has the motion of non-saut ENVY 17 t-J000. And he has a LED indicator to the left of the sensor fingerprint that lights in white or orange when you drag your finger. Which is really nice to know that it has detected your finger when you think that nothing is happening.

  But I just got the Motion Leap of his laptop computer version, and I don't see any LEDS light up when I slide my finger. The sensor works well though.

  So my question is, can confirm one that this model has or that there is no LED indicator as the motion of non-saut feel LIKE? I don't want to lose time to call HP if this model does not have the LED indicator. But if he does, I need to have the unit repaired or replaced before I get it all together at the top.

  Weird that it is not displayed, here's an imgur link, in case you still want to see

  http://i.imgur.com/SUGm57s.jpg?1

  I've seen non - Leap Motion want and it is similar, as you say. Really weird that it does not work, especially since you said that the fingerprint reader itself works. I hope you have better luck with the replacement!

• laptop Pavilion 17 t: SimplePass fingerprint reader without?

  I just got the laptop Pavilion 17 t.  One of the pre-loaded applications is HP SimplePass.  My computer lacks a fingerprint reader.

  Have 2 questions:

  This software will do anthing for me the usual password save dilemma without the fingerprint reader?

  Stored files are well encrypted?

  Thanks to an email Exchange-

  The software will work correctly without a fingerprint reader.

  It works on HP computers.

• HP Envy 15 C8P48AV laptop: HP fingerprint reader passes Simple, allowing to work on Windows 10

  Fingerprint reader simple Pass stopped working. I used to be greeted by a flashing LED drive. That no nonger can't. Suggestions for the restoration of the features, please.

  HI @vdolcourt,

  Thank you for your query.

  I seized you fingerprint reader was working fine but suddenly stopped.

  You did it all change hardware or software because he worked? You did all your Windows updates?

  You have the last validity sensor driver installed. The HP Support Assistant can help you in this process.  Here is a link for HP Notebook PCs - troubleshooting a (Windows 8) fingerprint reader. The steps should be the same for Windows 10.    Have you tried uninstalling and reinstalling the driver?

  Looking forward to your update.

• Envy of HP dv7-j020: Fingerprint reader no longer works

  Fingerprint reader has stopped working. I checked for new drivers, and he says he is fully updated. Not sure why it just stopped.

  Hi @JoMama527.

  Thank you for visiting the Forums HP's Support and welcome. I've read about you are having problems with the fingerprint reader and HP Notebook. Here is a link to software to troubleshoot a fingerprint reader. You can start with a reboot of the laptop.

  The software might have to uninstall.

  I hope this helps.

  Thank you.

• HP ENVY 17 Notebook PC TS: Fingerprint Reader driver issues

  Before I upgraded to WIndows 10 my fingerprint reader work properly.  I used it to connect to the laptop.  After the 10 Windows, upgrade and update of my first Norton 360 to a compatible version of windows 10 I got an error in for the fingerprint reader device manager.  I uninstalled the driver (Device Manager said that the registry entries have been corrupted).  After four hours of trying to find the right driver on the HP site, I was able to install validity sensor Driver version 4.4.232.0 dated dated 18/08/12, which recognizes the device.  However, it now under the tab ' events/information"error message:"USB\VID_138A & PID_0050\2012482178ab device still requires the installation."

  The fingerprint reader is completely ineffective: no lights at startup.

  I'd appreciate any help anyone could offer to solve this problem.  The fingerprint reader is a nice feature.

  Thank you

  Bill

  Hello @Bill38,

  Thanks for the quick response!

  Have you tried to find the drivers for you fingerprint reader, using the link above?  You can also use Windows Updateto search for the drivers that are compatible with Windows 10.

  If you have problems to install the drivers, you can use the tool on the following site:

  Open the Windows Update troubleshooting tool

  Please consult the following document as well and let me know if this can help:

  HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting

  I hope this helps.

  Kind regards!

• (SimplePass) fingerprint reader does not work or missing? (Windows 8)

  Hey guys,.

  I see many people running on the issues where he fingerprint reader does not work after the upgrade. Most of these problems come from the books that is not supported by Windows 8.

  If you run a question using biometric (fingerprint reader) missing or does not work to all install IT.

   

  

   

  THX

  Hope it will be useful.

  THX

• Envy 17-j130ea (F7T68EA?): fingerprint reader

  I've already owned a desire to 15 (etc.), which had a fingerprint reader work (perfectly). I gave my son and bought the 17-j130ea for me. The new machine has the upper housing to the fingerprint reader, but it became obvious from the BIOS, and material check in Windows there is nothing under the read head slot. SO, can question, I buy an upgrade to give me a fingerprint reader? I can live without one, but prefers not to do so. Thanks in advance for the news or advice you can give me.

  Here is the part:

  To be used on computer without jumping movement capability models 720236-001

  You have no movement of jump from what I can tell.

  Here is the manual in its entirety:

  Manual

  See Page 72. All models of the series 17-j100 have the possibility to accept the fingerprint module.

  But it is not easy to take it apart enough so the module can be added.

  $56 for the part of HP

  $26 on eBay

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• HP Envy dv6 7323 CL: my fingerprint reader does not work

  My fingerprint reader has stopped working.  It is a validity sensors (WBF) (PID = 0018). It worked once I updated to Windows 10 but has stopped now. I opened the Device Manager, the device was hidden, and when I tried to update the drivers of the update of the driver indicates that all the drivers are current, this is checked when I open the 'Détails' tab and go to the section selected user driver installed (). I then checked the "General tab" which had the following message now, "this hardware device is not connected to the computer. (Code 45); To resolve this problem, reconnect this hardware device to the computer. "Then I checked under"location information"that are listed as port #0003. Hub_ #0001. Additinally, verifying the Universal Serial Bus controllers it lists a device with the following message, "unknown USB Device (device descriptor request Failed)."  Under details, I noticed the following: location information is port #0003. Hub_ #0001. The problem code is 0000002B. On the tab "Général" is the message "Windows has stopped this device because it has reported problems. (Code 43) »

  Hello @Skipnielsen,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I read your post on the fingerprint reader and wanted to help you!

  Try uninstalling the driver and let the search system for a compatible driver.  If you still have problems, try to review the following document and let me know if this can help:

  HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• My fingerprint reader hp does not

  In fact I don't know when he stopped because I wasn't with her but I recovered before windows and updated the windows after it not all the drivers have been installed when even then I add features to my copy of windows to win 8 pro and now my friends open my pc and make changes so that I can sleep and really I need I have read a lot about it

  I fixed simplepass and and reinstall and readers and they ugraded to the last parameter, and I use my plan of power no battery and when I got to control panel configuration/hardware and sound/biometricdevices, then it displays the fingerprint reader but he says it is unavalible and he also appears in Device Manager and says preform well

  I have "HP ENVY DV6 7304ee" everything on my laptop works pretty well expect fingerprint reader and answer new fast and before the recovery of the works windows prety good idk what happened

  THANKS FOR THE HELP

  Thanks for help you to and in fact it worked through a recovery and I transferred my files on the pc thanks any ways and I wil lgive u kundos or what ever point

• For hp dv7 fingerprint reader works does not after updating to windows 8 pro

  I have improved my dv7 with windows 8 preview version and finger print reader perfectally well worked and when I have upegraded to pro it has stopped working. When I upgraded I lost a bunch of programs so can someone help because I loved using my fingerprint reader. Also I have upegraded of windows 7 to windows 8 Preview upegrading to pro version.

  Have you installed a driver of validity? It is necessary before the Simplepass software:

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58900.exe

• For hp dv7 fingerprint reader works does not after update to 8.1 windows

  Hello

  I upgraded Windows 8.1 Windows 8.  Before updating the finger print reader worked. I used it to connect to websites in any browser Firefox. I also logged into windows with my fingerprint reader and the screen unlocked the same way.

  I have updated all the drivers according to the instructions on updatig before windows 8.1 and after update.  I checked that everything compatible with windows 8.1 again by the instructions before putting up-to-date.

  After that update the drive light will not read the finger scan and the light does not illuminate. I went to the control panel to check the driver and he was later. I ran the windows driver verifier and on the HP site checked for validity sensor driver is up-to-date.  When I open simple passage it says congratulations you can connect in the window by the touch of the finger. When I go on Internet sites I have red cells connected with simle pass, he now seeks to connect with the password "master."

  Any help would be appreciated!

  Thank you

  BattleAngelita,

  Welcome to the HP Forum.

  Does the SimplePass asks your for your master password Windows means that the program has survived the process of upgrading to Windows 8, 1 - somehow.

  You can start with the following:

  • Create a Restore Point > create a restore - Win7 Point ORcreate a restore point Win8 
  • Close all your programs and shut down your computer
    • Unplug everything (little unifying for the keyboard / mouse external can stay)
    • Perform the Hard Reset for your laptop
    • Start the computer and connect
  • Check is SimplePass himself has sorted them.

  ==========================================================================

  You can try to update your SimplePass program to the latest version in the series of version 6.x.

  Before you do this, read and follow the instructions to export your Webcards in your .tsd file.  Regardless of whether the Web site connections are working right now; you need this backup in case you lose your HP SimplePass program (thanks to the complete removal / reinstallation or if corruption).

  Then, consider updating the HP SimplePass program to the latest version 6 series.  If you are already using the latest version, consider other options in the guide, including the "Repair SimplePass" procedure.

  Open the file > click Download > click 'open in Adobe Reader.

  Simple Instructions for upgrade HP SimplePass

  Click on the thumbs-up Bravo !

  It's a nice way of saying 'Thank you' for help.

  While I strive to reflect best practices of HP, I do not work for HP.

• New fingerprint reader of laptop not detected

  Hello

  I just got an Elitebook 1040 G1 running win7 64 bit and have been installing all the necessary things I'll need for daily use. Out of curiosity I tried to get the reader of fingerprints, put up just to have as an option if I wanted to. After installing digital persona and the pilot of validity many times to try to resolve this, my laptop still does not recognize the fingerprint reader.

  Action taken:

  • Uninstalled and reinstalled several times valid drivers
  • Uninstalled and reinstalled digital persona(plus updates)
  • Checked to see if biometrics are in Device Manager and recognized by the machine; which they are

  Any ideas what might solve this problem?

  Branden.

  http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405387&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_128553_1%257CswEnvOID%253D4059%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  Download and install.

  REO

• PC HP ENVY 15 x 360: battery icon reads "plugged in, not charging" and battery led flashes white

  My battery is empty and does not load.  I plug in the power cord to opperate the computer but the battery won't charge.  Icon is reading "plugged in, not charging" and battery LED light on the side of the computer is flashing white, even if the laptop is turned off.

  I checked the adapter cord and battery test that came back "ok".

  Is it my laptop stop working once I have run out of battery even with the adapter cord?  How can I fix the battery?

  Thank you

  Annie.

  Your battery part number is 761230-005.

  http://www.eBay.com/ITM/new-HP-envy-x360-15-u011dx-OEM-battery-NP03XL-11-4V-43-WH-761230-005-HSTNN-LB6L-/252397437204?hash=item3ac40f4114:gb8AAOSwvgdW3zEs

  REO