New HP Pavilion laptop 15-e026AX (Windows 8 operating system) do not start

I am extremely irritated that the new HP Pavilion 15 - e026AX laptop I bought flipkart.com online does not start. Whenever I turn on the machine it is automatically goes to the BACK gives me an option of opening Documents HP, or who allows as the operating system does not start. If the OS has not been installed? I have not received any manual with the machine either! Help, please!

Sincerely

CGI

Hey, CGI,.

Do you know if the unit is brand new, factory sealed, or if it is a unit used/given to nine? Since it was not purchased directly from HP, it is difficult to know what had been done to the unit before he did in your hands.

Since it came to you in this condition, please contact the seller and see if they can replace or help out you.

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