New HP Touchsmart... Try to use backup program.

I just TouchSmart from HP with Windows 7.  Try to use the backup program to back up the system on an external hard drive.  Goes about 97% then get message "snapshot provider had error.»  Check the logs of system events and applications for more information.  Anyone know why the reverse does not work?  Thank you.

Download Security Scanner:

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Then run it and choose custom scan and select the location of your external hard disk and scanner and see what it finds.

You are able to open your hard drive and copy the files manually?

Tags: Windows

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