New Inspiron 7548 times Ctrl works not

Hello

So I recently got a new laptop Inspiron 7548, earning 8.1, i7 5500U, 16 GB of RAM... and the offset nor buttons Ctrl worked-, I have run the dell diagnostic after noticing my Ctrl-C, etc functions, were not working. They sent me a new keyboard that I installed it but it still does not work. I tried to reset the system, uninstall/reinstall drivers... nothing worked.

Please help, I work a lot with Adobe products and not being able to use the shortcuts is really slow down my work.

Jenna

Hi petheana,

Thanks for posting.

Since this is a new computer, and still under warranty, you must call Technical Support in your country again and solve the problem, this may seem to be more than just the keyboard or the drivers.  Thank you.

Kind regards
Robert

Tags: Dell Laptop

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