New Palm used Palm Pre profile

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• Palm Pre profile validation E-mail

  When I go to backup, preferences, Palm profile, profile settings pre says that my Palm profile has not been verified. Below this error message, there is a button that says "Send verification E-mail." I hit this button more than once since I got my pre, but I still receive a validation e-mail.

  Has anyone got this e-mail to check their profile correctly? I checked the spelling of my e-mail address and Spam box more than once and nothing. Any ideas on how to check my profile? Thank you!

  Everything posted here. I had this problem as well. Before you do this, make a MANUAL BACKUP, but going to save and pressing "save now"...

  Then go to "Device"-> "Options of Reset"-> "PARTIAL DELETION". Then, your phone will reboot and you will need to CONNECT to your existing Palm profile. This will restore your data (not your logs of calls or ims or bookmarks or control panel, I know it sucks, I hope that this will be saved in the future).

  After that you go through this process, this message will be gone.

  Why is it important. Your phone is not supported beign, your facebook is not updated (new friends won't come down to your phone for example).

  I got my phone all return to the speed and everything is sync like its supposed to.

  See you soon,.

  Lou

• Brand new Palm Pre (Sprint) stuck in WebOS 1.1.0 worm

  Hello world

  I've not considered repair.  I would like to use webOS Doctor 1.4.5 top to install webOS 1.4.5 rather than trying to get it to be upgraded.

  Download the doctor here on your computer: http://palm.cdnetworks.net/rom/pre/p145r0d08102010/spr1ntp145rod/webosdoctorp100ewwsprint.jar

  Run webOS Doctor.  Keep clicking Next until you can go no further, or the point where webOS Doctor asks you to connect to your phone.

  We must now put your phone in USB mode.  To do this, turn first turn off your phone.  Now he's walking while holding the Volume Up button.  After a few moments, a black screen with the USB symbol should appear.  Then connect the pre to your computer via a USB cable.

  After a few minutes, you should be able to click Next on webOS Doctor.  This will start the installation of webOS.

  Keep in mind that you will lose all the application data, it's like reformatting and reinstalling Windows or OSX or Linux on a desktop computer.  However, if you have saved the pictures, mp3s, other data on your pre, these files are kept.  They will not be lost.

• Palm Pre Contacts Export profile

  HOW DO I? I've looked everywhere and have not yet find the solution for this. I'm trying to move my contacts from my palm pre profile in my gmail contacts. (too many to manually move them)

  I tried setting gmail as the default profile and see if that would be synch and drop them, but this does not work.

  I tried chapura, but it does not work. It does not move/synch "palm pre profile" contacts to the profile pocketmirror or echo. And companionlink software would not either according to their chart and the description of how it works (it syncs with gmail only profile is not pre).

  Is it possible to export these contacts or change something they appear under contact profile?

  I'm not familiar with what looks like the palm desktop csv file, but perhaps you could open the file and edit it so that there a file header "appropriate". More or less ike MS suggests to do here http://support.microsoft.com/kb/810930. I don't know how many columns/fields has the csv file, but add the names of column/field that make sense. In regards to phone numbers, I would like to add the word "telephone" for the name of the field as follows, "Telephony", "Work phone", etc. You can also add some other names field if you know that all of your contacts have the same type of data in this document as "spouse", "children", or whatever. One thing I would do, is ensure that, after you change the file with excel, do you a "save under" Windows CSV and give the file a different name. (I found that other csv export applications were not formatting the file correctly and I couldn't she imported contacts google.) Then use the newly created csv file to import into google contacts.

  What about my situation, I finally got my contacts exported from the Palm Pre having to access Linux OS on the phone, copy the file PalmDatabase from the phone at my desk, querying the file of database using SQLite and use it to export the contacts into a CSV file that I then manipulated and used for import into Google. It was not fun.

• Palm Pre issues I'm having.

  I used facebook to add friends to my contact list on my new Palm Pre today. My father didn't is not on Facebook so I had to break his info into my phone on my contact list... not much. When I added his home address, the pre for some reason any linked my facebook account to my contact information for dads. Putting my info in my dads contacts. There is no way to erase it. He said that when I try to delete contacts that I would have to delete all Facebook contacts. ID rather not start over... (frustrated) :/

  This really needs to be fixed quickly! I read the other fourms, and many people have simular problems.

  Palm please provide a way to delete a contact that is downloaded from Facebook, or Outlook. without having to delete all my contacts and start all over again. It's really * beep * boring!

  If anyone has any advice please help

  All you have to do is to separate the 2 profiles. Click the Contact in your contacts directory. And then on info here page click on name there at the top. Then it should show both the profiles, click on one and an option is to disassociate the profile, you can also remove the profile from here or do a primary profile. I had a couple do this to me as well, according to the names of people like my brother and the father having the same names. The fact to separate their fixed.

  "Palm, please find a way to delete a contact that is uploaded on Facebook or Outlook." without having to delete all my contacts and start all over again. It's really * beep * boring! »

  As far as I know Facebook is the only one you can't remove it from. You cannot delete the one your talking together is because its connected to facebook. In this menu, as I said above, you can then remove, or break the link to the facebook no one. I agree on wanting to not have all or nothing with facebook. There are a lot of people I just don't want or need it info in my contacts.

  You can delete the others without having to start all over again.

  Message edited by tagz on 09/06/2009 18:37

• Palm Pre... Battery life? Can not stay charged for a day!

  For those of you who have the new Palm Pre... Please tell me how you keep your battery charged without it coming down from 100% at the beginning of the day to 30% of 15:00!  How are we supposed to use the Pre if allows you to ensure that autonomy will support all throughout any given day?

  Too inconvenient to have plugged a place just to get a load!

  Help!

  Hey GadgetGurl,
  Check out the post that we have in my signature that has a long list of tips to keep your battery alive longer!

  Simply click on the link below...

• The Tungsten T3 for Palm Pre data migration

  Hello

  I am the owner of a Palm Tungsten T3. I have a lot of contacts, calendar, tasks and Memo data in I want to migrate my new Palm Pre. I saw Palm information on how to move the data from Palm Desktop for the pre, using the data transfer Assistant (DTA). However, it seems to work for Palm Desktop v6.2. T3 is not compatible with v6.2, being the latest sw version v4.1.4.e.

  When I launched DTA, I got an error. I tried several things and looked in the forums, but only to find tips for v6.2. In the end, I decided to upgrade to v6.2 in my Windows XP, but I skipped stage of synchronization with my camera (such as the T3 is not compatible). Then I run the DTA. This time, I got to the step when it asked me to connect my pre as a USB key. But after that, he tells me that Palm Desktop is installed, but contains no data to transfer. However, I can see my data in the desktop. My guess is that I could solve the problem if I could synchronize with a PDA compatible.

  Can someone give me a hint on how to transfer data to my pre of my T3? Is this possible at all?

  Thank you

  T

  Hello tekila29 and welcome to the forums of Palm.

  tekila29 wrote:

  Hello

  I am the owner of a Palm Tungsten T3. I have a lot of contacts, calendar, tasks and Memo data in I want to migrate my new Palm Pre. I saw Palm information on how to move the data from Palm Desktop for the pre, using the data transfer Assistant (DTA). However, it seems to work for Palm Desktop v6.2. T3 is not compatible with v6.2, being the latest sw version v4.1.4.e.

  You will not be the Tungsten T3 or the Palm Desktop 6.22 Pre - synchronization you will use as a vehicle to move the data into your pre.  I suggest that you use the command Export of Palm Desktop 4.1.4e for export data PIM (Contacts, calendar, tasks and Memos) out as a file in comma-delimited (.csv) as a backup before installing Palm Desktop 6.22 as the data upgrade process can not be cancelled.  If you need to go back to Palm Desktop 4.x and do not have a backup, you will be out of luck.

  After you have backed up your data, I upgrade to Palm Desktop 6.22, DTA can migrate your data in the meadow and then synchronize the Pre with a Google account to access e-mail and calendar.

  To fix your data problem in the second part of your post, you can try to install free third-party utility, PalmHotSyncSetup.  This changes the Windows for Palm Desktop registry keys so that he could support the older devices like the Tungsten T3.  You can download PalmDesktopHotSyncSetup from Pimlico Software Web site.

  Hope that helps,

  Alan G

• Palm Pre crazy symptoms: 'phone in offline mode', won't charge battery, won't start, message error "an error has occurred that cannot be resolved.

  This is a long description of a series of problems with my new Palm Pre. You can search text to find your specific problem. There is no solution in my post. Looking for possible answers in future responses.

  I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone was working fine. Last night I plugged the phone and updated the operating system. After, I've selected "Done" and went to bed.

  -First set of questions: 'Phone offline', will not charge battery.

  In the upper left corner of the phone, there is the message "phone offline. Although the phone was in charge all night, it reads "battery of 26%. I called the general number of on the Sprint tech support and we tried the following things:

  (1) the phone reboots (press on and hold the power button / stop, then select 'Disable'. After setting down, hold down power button / power stop.)

  (2) to reset the phone (several ways - call tech support so that you do this properly)

  The individual Sprint and then sent me to another tech support person, likely to level 2.

  -Second series of questions: message error "an error has occurred that cannot be resolved;

  #2 Sprint tech support person had me also to restart and reset the phone in a number of ways. In his own words 'we tried all the palm pre stuff I know' and whenever the phone was insensitive. Often, we received the message error "the phone is in offline mode. We did a full erase and after that the phone will not re-start is no longer. At this point, the error message came up saying "an error has occurred that cannot be resolved" that referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky with a translucent box on background with white text.

  #2 Sprint tech support person then me connected with the support of the Palm and the dance continued. Yet once, we tried a whole bunch of reset and restart and the erasure of the options. Palm support asked me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. Although that was the case he had hold the button "volume +" and connect the phone to the charger. This caused a USB symbol will appear on the phone. When the record was complete, I got an error message which could not run the file. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He me transferred to another person from Palm support that works with Mac users.

  Palm #2 tech support person advised me that I should have selected the download option 'mac' on www.palm.com/rom. I verbally walked him through the series of Web pages, telling him it is said that you need Windows (any version) or Mac (whatever version), but that at no time was there a possibility to download another WebOS doctor for different operating systems. After an exchange of views over she told me that she would have to have someone call back me tomorrow.

  -Third series of questions: phone stuck on the USB symbol.

  So for the moment, the phone is completely useless. Not fantastic. I started the mac on Windows 7 and downloaded WebOS Doc and received the same error message. I also ran Windows Vista virtually and received the same error message. Later this afternoon, I head into work to try the same thing on Windows XP.

  In the meantime, I got on this forum and found a thread that has provided a direct link to the necessary file:

  Palm.CDNetworks.net/Staging/ROM/webosdoctorp100ewwsprint.jar

  After downloading this file, I realized could totally be a virus, I was able to get WebOS Doc work on my computer. It took that I recharge the phone before, and now it's on the screen that says 'do not disconnect your phone' and the full file of 3%. Only... it was completed for almost 30 minutes to 3%.

  I hope that Palm will follow-up with me tomorrow, but I'm leaving on a business trip at 7:00 and I would love to have the thing work. All suggestions are welcome, even if you can just tell me how to get her think disconnected safely before my flight tomorrow. I want to get through security with my phone plugged into my laptop.

  Thank you.

  I picked up the phone at the local Sprint store and the sales ago replaced the phone. They were unable to understand what went wrong and, essentially, has declared a complete failure of the unit. I'm sorry that I'm not able to offer better news, but I hope that this info is useful to you.

• After receiving a text message, how to disable sounds on the Palm Pre

  Someone to help me with this, because I'm at the end of my mind! I used to have a Palm Centro, and really, no matter what other phone before my new Palm Pre, goes something like this:

  1. you get a Doi of notification when you receive a new voice message or SMS

  2. you press the volume button, tap the screen, etc.

  3. THE RINGS STOP NOTIFICATION!

  Palm Pre not have this ability? If I TEXT back and forth with someone, I have to listen to the WHOLE THING EVERY TIME? Tell me that Palm has thought of a way to solve this problem, because it's driving me batty. It's the only thing that I completely hate this phone, and I can't find someone here who has had the same problem...

  How do I stop the ringer?

  I don't know about anyone else, I get notification of all that happens: IM, text, when I charge the battery, when I'm low in battery, etc. The question I have and I hope that someone has the solution, which is to my old Palm Centro and really, all the phones I've ever owned, there was something I could press that would prevent the notification! However, nothing precludes the notification! and it's a good 30 seconds... That isn't a big deal when there is a text message, but when it is 4 text messages goes, it never stops!

• PALM PRE... Palm software? MAc, PC?

  Anyone know if the new palm pre can be used with the Mac also or just PCs?  It will smoothly in our data transfer from palm desktop for palm OS new web site?  Address book, etc.?

  I can't wait... !

  I tried to find answers, but they were difficult to achieve.

  According to SPRINT, they say Mac AND PC, and if we already install palm desktop, it will capture the information that will make all the other programs you connect to it... iCal, yahoo, gmail, etc... Whoo Hoo!

• Using Palm Pre Plus on Verizon without data plan?

  Hello people,

  I'm trying to find out if it is possible to use a Palm Pre Plus on Verizon without data plan.

  Right now I have six years old phone clamshell and an iPod touch in my pocket, and I'm looking to consolidate. In addition, locked position of Apple don't gives me the warm shudder blur. WebOS from Palm running on the emulator gives me the warm fuzzies.

  Research on the issue with Google, I saw other people ask the question at the time was the Sprint Pre only. Apparently the Sprint did not yet allow activation of the phone without a data plan. In addition, the question of whether the palm profile account can be installed over wifi there.

  I also met photos showing that WebOS 1.2 would have a toggle to disable the use of the map data.

  So people, you guys what do you think? Is it possible that this is possible? Thank you!

  I suggest you look at www.precentral.net work is around like this. It is outside my area of support, but I'm sure you can find what you need there message board.

• New contact on Palm Pre 2, not Gmail Contacts sync

  I have a Palm Pre 2 with WebOS 2.0 and configured it with my Gmail account as the default account for the Contacts. When I add a new contact to my Contacts in Gmail, it appears on my phone but when I add a new contact on the phone it does not appear in my Contacts on Gmail. It seems that the sync happens only in one direction, that is from my Gmail Contacts on phone. Can someone please provide a solution for sync work from phone to Gmail.

  Thank you.

  just thought about it - when I added the new contact my default account is the palm profile. Even if I changed my default Gmail contact was always a palm profile contact. I added an another and this time it worked.

• profile Palm palm pre... which really backup? need info

  calendar comes into contact with notes of tasks

  Above are the actual backups I'm worried... I am told that if you lose your palm pre, which will appear in the new pre calendar and contacts, you get when the connection is... I get conflicting info on the tasks and memos...

  Anyone know really out there, and is there an info or advice you can offer, anyway...

  Any response will be appreciated...

  I back it up with link companion, with a USB to my computor to my palm... office memos and tasks on companion backup links are really not friendly enough for me...

  I would, everything simply because I think that two backups are always better than one.

• New to Palm pre more

  I plan on getting a Palm Pre Plus and I was wondering what people had to say about the phone.

  Hello and thank you for using the Palm Help Forums!

  I like it. Thanks to the community of open source, the phone is 10 x more fun as well. You should check www.precentral.net for all sorts of tips and tricks that you can do with the device.

  If you are looking for a more general review, you should go to www.phonescoop.com or something.

  I hope this helps.

  -Pat

• HP Touchpad, Palm PRE account and German credit card

  I have problem with to enter my credit card information in the HP Touchpad. I had Palm Pre purchased in Germany and I inserted there the German credit card and scheduling of applications worked well. Today I got the new HP Touchpad also bought in Germany. I use the same account as the Palm Pre, but now I am not able to insert my credit card German it as the only available options of countries exist in the United States, Canada and Mexico. What should do?

  For all those affected by this issue (App catalog seems does not not domestically, it must), please send me a private Message (PM) to your profile email address. I will present a ticket to have the fixed number for your account.

  Thank you.