New symbol of blackBerry Smartphones

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• Symbol of blackBerry Smartphones

  Hello...

  today... a new symbol showed in all my screens e-mail.

  When I click on the symbol for the letter to get into my e-mail... all my mail is listed... but the bar very high to the left of the time is a number 1 with a black circle, the circle has an arrow white, staged in the Southwest... and a small red circle at the top.

  Can someone tell me what this means?

  Thank you

  Janet

  The notice says you have an application that you previously downloaded or purchased in App World > My World, which is ready for an upgrade on your device. Look there for the upgrade.

  To clear the notification on the screen, find the alert message in your main folder, read or delete it.

• New software for blackBerry Smartphones

  Hallo

  I have the blackberry curve 9300 and I would like to download the new software os6 on my phone

  my computer is an imac

  i, v, download software blackberry blackberry desktop and when I connect my phone to the computer

  its says there is or not availeble updates

  do I did wrong?

  I want the os6 software in my own language I live in Holland

  I hope that some body can help me

  Sorry for my bad writing

  greethings j.leenders

  Hello

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Symbol sage blackBerry Smartphones clock and memory full

  I use 2 blackberry blod (9700). I have HT about 25.5 MB of free memory on my phone n it keep telling me that my memory is full, do I do. Also I keep seeing a symbol of clock wise making impossible any thing to function

  Hi moreyn and welcome to the Support Forums

  What version of operating system you have on your device, is it OS5 or OS6, you need to uninstall some applications if you're under OS6 for Bold 9700 doesn't have enough memory to run the OS 6. Also have you activated Memory Cleaner on your device?  Check Options > Security > Memory Cleaner, if it is enabled then disable it, because it also cause freezing and clock.

• New curve of blackBerry Smartphones

  OK, my wife just got a new little used 8300. We have put the sim card and everything worked fine. with the exception of the email. We did call today and tell att we wanted as a BB data plan. When I go to the Setup Wizard, he asks me if I want to put up with BES or skip the step... I came here and tried to put in place and he said that I need to sign up for the phone. I followed the steps. Do you know how long it takes for registration? or if theres something else I should do? Thanks in advance

  Before using the BlackBerry service, call your carrier and you subscribe to BlackBerry data plan. Once you have it you must use the icon Settings Email integration email ID. (Installation Wizard) your help to set your mail icon helps you integrated with corporate e-mail system.

• Strange symbol of blackBerry Smartphones

  Hello, I had my blackberry for about 2 months and last week, a symbol appeared on my home screen, and I don't know what it is or how to get rid of! Its where your message symbols disappear, but it is a globe with a 1 next to it. Have checked the manuals and looked on the internet but cannot find an answer! Can someone help me! Thank you. X

  Hello and welcome to the Forums of Support BlackBerry.com.

  It's a push browser message.

  Open your main messages folder > Menu > view folders > look in the browser or Wap push files, push to find and delete the message.

• Failure of a new software for blackBerry Smartphones

  (1) have years of back of the files with the files from the address book

  New desktop software 2) said all the books addresses in each backup and some other files are read-only and will not download.

  (3) have used an earlier version the software to restore phones and from these files before address books.

  (4) central AM personal support says all files in each back upward and are grey must be corrupt, even you some have been used before.

  (5) they have never dimmed with the old software.  Only with the new software and only parts of the file.

  6) available (s) to send supports files to watch.  They were not interested.

  Obviously not possible that only parts of each file in the years of backup was corrupt.  they were not recently accessed.

  Unfortunately, the support staff convinced me to uninstall the old version before installing the new version have so not.

  Does anyone have a solution?  Obviously, support of the RIM is not or will not.  Some say that they do have an older version of the software to send.

  Someone at - he of the older versions of Office software?

  Someone at - it suggestions?

  Thank you

  snatch

  Hello and welcome to the community!

  This is a resource for older versions of office software:

  • http://www.BlackBerryOS.com/downloads.php?do=cat&ID=110
  • http://www.BlackBerryForums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114

  Understand that official support (to whom this site is NOT a part of) is actually not allowed to provide access to older versions. Actually, I disagree with this restriction on them, but my disagreement with this policy does nothing to change it. So, unfortunately, they simply did as they are asked to do in the rules they must follow. Fortunately, here on this site, we are not quite so limited!

  If you need a process truly "own startover", here's one:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  You can also study the PC-based applications that can extract data from these backup files (there are several other free who, I am told, work very well). What you declare is quite strange, and if it was me I would be worried about suspicions of corruption... it never hurts to have multiple sources of the same backup (for example, the BBB/IPD file and the contents extracted).

  Good luck!

• My new Curve 9360 blackBerry smartphones won't let me open my profile option?

  Hi, I'm new to these two forums and blackberry in general so I cry for a little help from someone who is a little more advanced than me!

  I recently bought a Blackberry Curve 9360 and have since put it up to my tastes - well.

  But recently, I've changed the sound profile to silent, I was in a meeting and now the blackberry won't let me open the profiles option at all (by that I mean real option in the main menu which allows you to select which sound profile to use [the option 'Sound and alert profiles']) and nor it will allow me to open it by clicking on the small speaker located on the search bar.

  A friend showed me how to use "keep it Q" to change it, but every time I do this, it changes from Silent on vibrate only and nothing else...

  So I was wondering if someone could help me out and explain how this menu option to get back so I can put the unit on the "Normal" profile (or there may be another shortcut to do?) or maybe an explanation as to why he stopped me to enter all of a sudden - the blackberry is less than a week!

  Kind regards

  Tom.

  Have you tried a battery pull yet?  If not, than give it a shot and let us know.

• New memory card blackBerry Smartphones

  Do I have to format a new memory card for blackberry?

  It is recommended to format the card support before using it

• Indicator new Message of blackBerry Smartphones and sent email issues

  Hello

  I have a new mail message indicator on my "BOLD" but no new messages, they are all read... thoughts? Also, when I send an email from my "BOLD", or my gmail on a computer account, I always get the message in my Inbox, how to change it.

  Thank you

  DB

  Hi and welcome to the forums!

  For the indicator message for messages, press menu, select display folder, all search folders

  including the browser messages and WAP push messages. See if you can find it.

  Gmail sent the e-mail duplicates:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Pub...

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• New to the blackBerry Smartphones Blackberry and LOVE my Storm! Now, how can I get the best party?

  OK, I am new to Blackberry and devices in general.   I had a Palm, but never really used.   Now, I have a Blackberry, I really want to learn how to get the most out of it.

  I want to get more organized with my calendar and schedule.   I want to keep a list of things to do.  I want that all my contacts easily manageable.

  In my Palm, she had a beautiful desktop app where I could add Notes, or memos or items to my calendar and then synchronize when it would move anywhere in my Palm.

  The B; ackberry Desktop application does not seem to have that same out of the box user friendilyness.    So my question, what program to use, how total, all this together to get the most out of my Blackberry?

  Outlook?   Google Calendar?  Another program?

  Thanks for any suggestions!

  Jamie

  The most transparent way is synchronization with Outlook, via the Desktop Manager.

  Step 1 install Blackberry Desktop Manager Manager of
  http://NA.BlackBerry.com/eng/services/desktop/

  Step 2
  Connect blackberry to your PC via a USB cable and let the blackberry device driver install. During the device driver installation is complete, it will warn 'material installed successfully' in your windows taskbar.

  Step 3
  Run the Blackberry Desktop software and choose the option SYNCHRONIZE.

  Step 4
  Now choose CONFIGURE and you can select the CONTACTS, CALENDAR, NOTES, and databases TASKS by clicking on the boxes next to each. After you select each item, it will ask you which application you want to synchronize with, there are OPPORTUNITIES for all.

  Step 5
  Now click OK on all windows until you are on the main blackberry Desktop Manager screen. Click SYNCHRONIZE. Make sure that the SYNCHRONIZE ORGANIZER DATA checkbox is checked. Now, click SYNCHRONIZE NOW to start the synchronization.

• New schedule of blackBerry Smartphones PB 2.0

  I have lilke the new calendar look and feel. It is also easier to handle.

  However... All entries in my cal are still in my 'old' cal (upgraded) and they do not appear in the new cal.

  Is it possible to transfer my 'old' cal entries to the new?

  If this isn't the case, then this is a gaping hole!

  I assume by "old calendar" you mean your BlackBerry calendar via the bridge? At the moment there is no way directly import from phone to the tablet. You must synchronize with something like Google Calendar, which will then sync the entries down to your tablet. You can download a google to m.google.com/sync sync and install on your phone. It syncs your calendar on your gmail account, and then you can add this account to your tablet.

• Error in New Zealand DST blackBerry Smartphones

  We see a problem where the meeting created on the Blackberry is 1 hour out in the Outlook calendar.  This seems to be due to a defective DST 2007 patch, but if so, others should see the problem.  If you have seen this behavior and you have a solution, please help.

  A little history: in 2007, the New Zealand changed the dates of beginning and end of summer time.  This year, daylight saving time ends on 5 April.  Prior to 2007, DST would have finished the third Sunday of March (yesterday).

  Yesterday, March 15, 2009, from the Blackberry calendar entries worked well.

  Today, March 16, 2009 (and after pre-2007 DST end date), when people enter calendar of events of the Blackberry device, they events show an hour later in the Outlook calendar.  The clock on the handhelds shows the exact time, with the time zone GMT + 12.

  Example of problem:

  BlackBerry to create new appointments on the calendar at 10:00.  Reconcile.  Calendar Outlook takes appointments and shows like 11:00.  BlackBerry continues to reflect 10:00.  Move appointments in Outlook at 09:00.  BlackBerry updates the appointment from 09:00.  Move the appointment of Blackberry at 10:00.  Outlook updates and reflects the 11:00.

  A bit of our environment:

  We run Outlook 2007, Exchange 2003, BES 4.1.6.10 and have a variety of Blackberry devices in use (always check if all are affected by the problem).  All handheld computers have the DST 2007 patch installed and checked (versions prior to 4.2.1.x).  All desktop computers, servers, etc. are NTP synchronized and are put in + 12GMT (Auckland), with checked auto-DST. BlackBerry devices are all together with "Blackberry" as a source of time and value + 12GMT (Auckland).

  Any help is greatly appreciated.

  I have the same problem here in New York. I have SP1 of Exchange 2003 and Outlook 2003 and 2007. As you say, entry created calendar from Blackberry (version with the DST patch 4.1 or 4.2) shows an hour later in Outlook. Entry created in Outlook appears correctly on the Blackberry.

  I spoke with RIM and in my case, she suggested using Exchange 2003 service pack 2 because the version of cdo.dll on my BES is behind compared to my Exchange. I asked if I could just copy the cdo.dll for exchange on BES and she said it could work. So I plan just to back up my server first, then try the trick of copy/paste/undo/save cdo.dll and hope for the best.

  If this does not work, I can finish the installation of the service pack 2 but I prefer not as long as it is more invasive.

• Problems with a new Media card blackBerry Smartphones

  I bought a 1 GB micro SD card to go in my "BOLD" and now I want to upgrade to an 8 GB card (1 GB was obviously not enough almost ).  I own a Mac, so I can't use the BB Desktop Manager to transfer files from one card to my computer, then on the new card.  I tried to download PocketMac and for some reason, the computer does not recognize the phone when it is connected.  I tried to use a memory card reader, but when I went to transfer the files from my computer to my new card, I got an error message saying that the 'Blackberry folder is not editable."  How can I solve this problem?  In addition, just assume that I'm completely stupid tech and talk down to me please !

  Cool!
  I'm glad that you fixed it.
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• New number of blackBerry Smartphones

  Hi, I have a Bold 9700 on Vodafone UK, under contract with a full blackberry data plan. I need to get a new number (which will involve a new contract, I guess) to use with the same advice! Is it difficult and that I should do for my device works?

  There is a lot of grief... you will get the new number/contract and have the BIS data plan added to the account. Once break you into the new SIM card in the device, you should be good to go - as long as the BIS plan has been activated on the plan and placed in service in the SIM card.

  The SIM swap 'should' deactivate the PIN code on the old number/account and the transfer to the new account.

  If you're NOT, a telephone call to Voda to check that your 9700 device has been removed and not in use on the old account - and has been added to the new account, is all that is needed.