Symbol of blackBerry Smartphones

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• Symbol sage blackBerry Smartphones clock and memory full

  I use 2 blackberry blod (9700). I have HT about 25.5 MB of free memory on my phone n it keep telling me that my memory is full, do I do. Also I keep seeing a symbol of clock wise making impossible any thing to function

  Hi moreyn and welcome to the Support Forums

  What version of operating system you have on your device, is it OS5 or OS6, you need to uninstall some applications if you're under OS6 for Bold 9700 doesn't have enough memory to run the OS 6. Also have you activated Memory Cleaner on your device?  Check Options > Security > Memory Cleaner, if it is enabled then disable it, because it also cause freezing and clock.

• Strange symbol of blackBerry Smartphones

  Hello, I had my blackberry for about 2 months and last week, a symbol appeared on my home screen, and I don't know what it is or how to get rid of! Its where your message symbols disappear, but it is a globe with a 1 next to it. Have checked the manuals and looked on the internet but cannot find an answer! Can someone help me! Thank you. X

  Hello and welcome to the Forums of Support BlackBerry.com.

  It's a push browser message.

  Open your main messages folder > Menu > view folders > look in the browser or Wap push files, push to find and delete the message.

• Unknown symbol of blackBerry Smartphones

  Hi, this may have already prepared before, but...

  I have a white envelope with what looks like a blackberry symbol on it and a red number 1 in the top right corner it. I looked on my blackberry messages and SMS, emails and nothing appears and it has not disappeared.

  Anyone know what it is?

  If no one comes with the answer, go to your Messages folder, click on the menu button (the BB button to the left of the trackpad), and then select the display folder.  One by one, select each folder until you come to the one with the message in it.

  That could take a while... you might want to wait until someone tells you it is.

• Unknown symbol of blackBerry Smartphones help

  I tried to open a link via Twitter yesterday when my phone got no signal. I was offered the chance to record the request until at the latest. I now have a symbol with the browser icon and a '1' next to it on my phone, but I am unable to find a way to locate the saved link and remove the icon from my home page.

  Is anyone able to help out?

  Hello and welcome to the Forums of Support BlackBerry.com.

  It's a push browser message if it is blue.
  If it's yellow, it's a WAP push message.

  1. open your main message folder.
  2. press the Menu button (on the left of the trackball).
  3. click on view files.
  4. click on browser Push (or WAP Push Messages) messages.
  5. read or remove the messsage.

• Symbols of blackBerry Smartphones, accented letters

  My phone is set to English, but I sometimes need special characters for the Spanish and the French.  In my old Treo, they were part of the symbols. Do I need to download or they are already on the phone?

  They are already part of your device, you can use them by pressing the key and roll the trackball, it will toggle through the different options of accents for this character.

  It will be useful.

• Global symbol of blackBerry Smartphones pls help!

  Hi there I had a symbol of the world with a 1 next to it near where your envolope shows when you get an email or txt how on eart can I get rid of it any body?

  Thank you

  its ok he sussed now!

• Symbol of blackBerry Smartphones under 1XEV, a symbol of the cross

  What does the symbol below the 1XEV, who looks like a cross or a cross in a circle mean?

  Hey, there.  It is the GPS indicator.  If you see just the "cross" as you describe, it means that your phone is on E911 only, which means, GPS makes only a call to 911.  If you go to Options, Advanced Options, GPS, you can set it to place on, and the GPS signal will remain active.  After doing this, you will notice that the icon has now three 'waves signal' coming out of it.  You must activate your GPS location on if you want to use applications like Verizon Navigator for turn-by-turn directions, etc.

• Problem of symbol of blackBerry Smartphones

  Help! I just downloaded the new update v 5.0.0.41 1 on my BB 8900 and I lost my point, comma and @ symbols on my keyboard! Very frustrating when you try to compose messages! Can anyone help?

  Problem solved - I uninstalled the update then reinstalled - problem has resolved itself! Thanks for your help!

• New symbol of blackBerry Smartphones

  A blue message balloon with appeasr white dots to the right of the message envelope in yellow in the upper left corner of the screen of my 9700.  What this means and how do I get rid of him?

  Open your BlackBerry Messenger application.

  Read messages OR contact guest (probably).

  The notification icon will disappear at that time here.

  Search the BlackBerry Messenger Instant Messages or Applications folder, or downloads folder.

• BlackBerry Smartphones difference between EDGE and 3G with a BB symbol next to him? When do they appear?

  Hello

  I am new user of BB 9360. I activated a BIS plan. Now when I turn on 3G optional Mobile 3 G network on top with a BB symbol next to him get but when I turn on 2 G instead of 3 G Mobile network I get written EDGE the high right referring to the page.

  So, that means?

  Again, I am able to properly set up my e-mail account and getting the push-mail service but the App World, Facebook App BBM works not despite a BIS plan that supports the foregoing.

  Please give a solution.

  Hello and welcome to the community!

  sanjoyshaw wrote:

  I am new user of BB 9360. I activated a BIS plan. Now when I turn on 3G optional Mobile 3 G network on top with a BB symbol next to him get but when I turn on 2 G instead of 3 G Mobile network I get written EDGE the high right referring to the page.

  So, that means?

  KB02334 Indicators of State of network of networks GSM/GPRS/EDGE / 3G / 4G

  sanjoyshaw wrote:

  Again, I am able to properly set up my e-mail account and getting the push-mail service but the App World, Facebook App BBM works not despite a BIS plan that supports the foregoing.

  With a strong carrier network (for example, not WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• Missing symbol of BlackBerry blackBerry Q10 Q10

  Hi all. I've recently upgraded to a Q10. My carrier is EA in the United Kingdom (2G, 3G and 4G). The BlackBerry symbol continues to disappear from my Q10. When this happens BBM stops working. I called EE five times. Whenever they refresh the settings on their network. I reboot the Q10 and all is well for a few hours. BlackBerry then disapperars again and BBM symbol no longer works. EA says now there is a problem with the network BlackBerry and EA can not help. Personally I don't think anyone EE understand the problem. Does anyone have any suggestions please? Thank you very much.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should translate a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait message "registration" happen

  2) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If no, then climb you with your mobile service provider... they have access to a path of degenerate formally to BlackBerry if they cannot solve your problems. Consider... you pay 100% of your services, making them responsible for 100% of your official support, regardless of whether the problem is BB or EE EE.

  Good luck!

• BlackBerry Smartphones Email icon

  Hello

  My practically new blackberry shows the symbol of e-mail on the home screen with the number 2 next to him as if I have 2No. unread emails in my Inbox. But I have no email in my Inbox? Any ideas... Thanks in advance

  Hello and welcome to the community!

  Messages can take many forms, with emails using only a subset of the possible types total of messages. So, I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones my 9900 frozen in take-off of the screen.

  Hello

  I have a Bold 9900 was not serious and there is no problem... Suddenly the screen froze tried to close and I can't.

  Separated from the battery. Then I restart the device. During the take-off phase and the March of the white line at the bottom and it freezes.

  I tried several solutions

  Tried to charge the battery for two days and did not work.

  Rejected and he was left without a battery for a day and prepared the battery charge. The same problem.

  I sent a specialist. And gave me a way to fix the software

  Gave me the steps followed by the reform step by step... To download the software via a cable
   
  But before it has finished downloading the new update for cause seems to me incomprehensible symbols box.

  Here

  

  If you press Retry rear cargo since the beginning... And back to me the same box. Rush cancel tell me finished loading but coincided warnings.

  Here

  

  And reboot my device. But the same problem came back.

  

  ..

  Is there a solution?...

  Sorry for my writing skills, because English is not my first language

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You can also use these tricks - if suggest a website, please rather replaced by 6a or 6b above:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones impossible to disable the password security and encryption

  HelloW, I am currently using,
  BlackBerry 9780
  Smartphone (3G, Wi - Fi)
  6.0 bundle 3049 (v6.0.0.706, platform 6.6.0.246)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.99.538J
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 4.3.0.9
  (Research In Motion Limited)
  Now the problem is that I'm not able to disable password insecurity,
  (Homescreen > options > Security > password), there is a small latch (yellow lock symbol). Another problem is that I am also able to disable encryption, there is a tick mark on who. And there is one symbol of a padlock, please help me da information thereon, after every 20 minutes my B.B gets locked and I asks me to put the password of da, I want what it b done with the company.
  Thank you.

  Hello and welcome to the community!

  From what you describe, there is a COMPUTER on your BB policy which is demanding both encryption and a password for the device-lock. If you are currently on the BES, then STOP NOW and see your BES admins they control it.

  If you are not on BES, somehow your BB has a COMPUTING policy... the cause maybe it was once associated with BES, but not properly deleted when the property was transferred to you. If all goes well, there will be other problems that often comes with "2nd hand" situations. In any case, you can check this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Even if does not appear as described, from what you have described, there is probably a COMPUTER policy that is causing this (some may be "hidden"). To remove it, first make sure you have a good backup of your BB... See the link in my sig auto on this post for instructions. Then do this:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, your BB will be as new... you need to re - install your applications and restore your data (according to the backup you took my instructions above). BUT - when you restore data, DO NOT make a full restore... rather, only restore these databases you need (e.g., Contacts, calendar, Messages, etc.) and more precisely to avoid those who have nothing to do with the COMPUTER policy, company or similar things... If you restore, you will be right where you started.

  Good luck and let us know!