No audio in my Compaq Presario CQ56-can I replace it?
The audio just stopped. Services troubleshooting, all the rest apparently is OK and the problem does not appear in Device Manager. Is there a replaceable part? It is of course just out of warranty.
Hi Helen,
Try the following.
Download Realtek HD Audio Installer on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp50501-51000/sp50720.exe
One time finished, open windows control panel, open Device Manager and open sound, video and game controllers. Right click on the Realtek audio device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.
When you are finished, download and reinstall the Chipset driver at the following link.
Once this done, stop the laptop, unplug the AC adapter and then remove the battery. Press and hold the Power button for 30 seconds. Reinsert the battery and plug in the AC adapter.
Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu. Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER. Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.
Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete. Then open your download folder, right-click on the installation of Realtek Audio program and select "Run as Administrator" to launch the installation. Once this done, do a right-click the speaker icon in the taskbar and select playback devices. 'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.
Kind regards
DP - K
Tags: Notebooks
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