No display on screen Z30 - a Portege but HDMI / RGB ports work

Hello

I have a laptop of i7 Z30 - A old Portege of 6 months (PT243A-0HW02X) running Windows 7 64 bit and the internal display of 1920 x 1080 screen 13.3 "doesn't work - nothing is displayed on the screen.

However, I can connect an external monitor via the port of RGB cable or the HDMI port and still use the laptop like that.

I tried various output F5 toggle function choose Clone, external, Extend, switch display, but nothing works to get back out again to the laptop screen.

The external option that I see a gray icon to clear color laptop with an X on the screen, and a '1' on another display icon and a window is displayed for "Toshiba Flash Cards" red x error message "Failed to initialize the output Configuration dialog box!". "."

There is no extra help available to tell me what the problem is.
When I choose the option to set up output function F5, the 'Internal' line is grayed out so I can't select it.

Does anyone else have this problem?
An update of the BIOS might help tell me if there is a hardware problem?
There is nothing about the display error in the Windows Event Viewer.

Thank you.

I'm wrong CPU built in this Z30t-A-123 should be the Intel i7-4510U and this processor supports the Intel HD Graphics 4400.

The latest graphics card for this Intel graphics driver may be downloaded from the Intel page:
https://Downloadcenter.Intel.com/

Here, you will get the list of drivers for the Intel HD 4400
https://Downloadcenter.Intel.com/sea...+Graphics+4400

I recommend you to choose the ZIP package in order to install the driver in Device Manager by using the Advanced installation procedure.

Tags: Toshiba

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