No failure, but also installation start-up in lockout mode

Please someone help! So I got a Dell computer to a friend whose father had passed, apparently, his father had a password for administrator account protected, but even if you try and you enter in safe mode, the exact same Congress... up login and password for windows... not the disc as it was given to me because I had not a computer... I really hate, can.someone please help... also its windows XP pro...

Thank you Kara

Most recently produced Dell computers include a built-in method to restore the computer to its "fresh coming from the factory" State.

Doing so, of course, erase everything now on the computer, including any documents that you may have created since you guessed it and also any software that has been added by the previous owner (that is, not your computer when it came from Dell).  After erasing, Windows will be re-installed, as well as all the stuff 'free' than Dell initially loaded on the computer (you'll want to get rid of most of it).

You will need to update the computer after you have reinstalled Windows... but there are a lot of people here who can guide you in this process.

Assuming that some versions of Windows XP has been installed by the factory, you should be aware that, as of April 8, 2014, Microsoft will support is Windows XP.  This does not mean that computers with Windows XP stops working, but this does not mean they will become increasingly vulnerable to malware.

According to you how technically adventurous, you can ask for help in installing Linux - which is a free operating system.  These days, you can install the versions of Linux that are quite "Windows-like" - and most of the facilities include a free "productivity suite", which is compatible with Microsoft Office file formats.

Please answer the following three questions:

What is the number of number of Service Dell computer 'new to you?  See this for help--> http://support.dell.com/support/topics/global.aspx/support/en/identifyyoursystem?c=us&cs=555&l=en&s=hea&DoNotRedirect=y

Exactly what do you mean by "locked out of installation start?  The body of your question only mentions the Safe Mode.  What do you do to get into the 'boot setup' and what happens?

Tags: Windows

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