No its work after windows update

My notebook rebooted itself to make updates, once I logged I found that the sound does not work on music files, web pages etc. other than the sound of windows. The other thing I noticed is that the mute button will not go far or? I tried to troubleshoot but nothing...

I found that left click, my sound icon and clicking on playback devices and then click left speakers and the headphones and clicking on 'Test' led to a pop up;

"Current device to use

The camera is used by another application. Please close all units are audio playback on this device, and then try again. »

I checked everywhere, but I can't find the device being used anywhere?
I am not prepared to lose by Beats Audio. Help...?

Name of product: notebook PC HP ENVY m6

Product number: C2C18EA #ABU

64-bit Windows 8

Ok! Finally! what I think will actually work!

Uninstallation of the update of Windows, then hide it, is the only way to eliminate the question if she caused by this update. Here is the procedure to uninstall the update:

Step 1:

1. go in Control Panel, then click on "programs and features".

2. click on "view installed updates". Look for the update with ID KB2962407.

3. right click on the update and select "Uninstall". Restart the computer.

Step 2: Then, here is the procedure in order to hide the update:

1. go in Control Panel, then click on "Windows Updates".

2. click on ' Check for Updates '. When the process is complete, is expected to find important updates available. By clicking on the message will open a window where is the important updates.

3. right click on the KB2962407 update and select "Hide update". This will prevent the installation update next time that Windows updates are installed.

Tags: Notebooks

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