no lights at all on keyboard comfort 5000 new

Just had Microsoft send keyboard and mouse wireless again double comfort 5000. like the first one I bought was defective. The function of keys, but no lights never worked at all on a keyboard. Using new batteries as well. Should I send it back as well?

Hello

Support call - you push the little button on the bottom of the keyboard and the
on the USB receiver?

Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398

---------------------------------

IntelliPoint 7.x/8.x - drivers
http://www.Microsoft.com/hardware/downloads/default.mspx

Microsoft Hardware Warranty Info.
http://www.Microsoft.com/hardware/warranties.mspx

There is a technical support for 90 days from the date of the first call.

Hardware support of MS and warranty claims
1-800-936-5700

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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