sound crackling and full stop

my sound started crackling and then the sounds stop at once when trying to view a video stream or play games

Hello

·         Did you make any changes before the show?

·         It happens during playback of video/audio files online or with all files?

·         What operating system is installed on your computer?

I suggest you follow the steps in the link below and check if it helps:

http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

Tags: Windows

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