No photos in imported files

I imported just 11 files in the organizer of 12 elements.  After each file has been imported, I could see the pictures in the media pane.  After all the downloads, I went to check individual records to determine if the download succeeded.  By clicking on each file, no image appears in the window media?

kylef63747144 wrote:

I imported just 11 files in the organizer of 12 elements.  After each file has been imported, I could see the pictures in the media pane.  After all the downloads, I went to check individual records to determine if the download succeeded.  By clicking on each file, no image appears in the window media?

When you are in the folder in the left panel tree, which is the look of the icon of the little folder of each of those newly imported subfolders? If they are empty, there is no file photo, if they have a drawing, they have files. It is possible that you have a filter, so don't forget that 'All media' are displayed in the title bar of the navigation area. If there is a 'all media' with a left triangle pointing to the left of the title bar, click it to see all media. Note that if a file has no image file but has subfolders using files, you may need to right-click on the icon for the master file and choose the last option, "show all subfolders".

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