No response from the HP Photosmart 8453 on Windows 8

Hello, the developers of HP!

I use HP Photosmart 8453 on my PC and it works correctly.

But since I installed Windows 8 operating system on my PC as an extra BONE, he couldn't work.

There are two operating systems installed on my PC: Win7 Ultimate (64-bit) and Win8 Enterprise (64-bit).

As for Windows 7, the printer works fine, but when I switch to Windows 8 and try to print anything, there is a blue box in the upper right corner of the screen "printing error. The printer can not print a test page.

When I click in the box, printer queue opens and shows me a document marked as "error - printing".

I tried all of the utilities that I could find on this site and forum, but I couldn't even print a test page!

HP print and Scan Doctor based only a single error: unable to print a test page.

I have no errors or yellow triangles in the Device Manager.

Everything works fine until I try to print any page. I didn't even see a preview of a page!

There are two different boxes with different information about the printer in Device Manager.

When I click on "Prorerties" on the line "printers / HP Photosmart 8400 series ', I find the following:

Driver information: "Build date: 21.06.2006 04:00; ' Build version: 6.1.7600.16385 ".

When I click on 'Prorerties' on the line ' compatible with IEEE 1284,4 printers / HP printer ', I find the following:

Driver information: "Build date: 13.08.2012 04:00; ' Build version: 7.0.0.25.

Reinstall the Windows Update driver, changing the port, manual installation were not helpful.

Now I can use the printer only on Windows 7 and I hope I'll be able to print on the latest version of Windows.

Igor

I did everything that was recommended on the site of HP.

But I finally let my printer works on WIN 8 as follows.

1. I've noticed that my printer print after reinstalling UNTIL I connect to Internet on my PC.

Then it stops printing.

Finally, by comparing the versions of the drivers, I found that 'smart' Windows Update had been transformed HP Driver version 6.1.7600.16385 as Microsoft enhanced Point and print driver compatibility with version 6.2.9200.16384.

I noticed that, by looking at the version of the driver for my printer after connecting to the Internet.

In my opinion, Windows Update changed pilot to my printer in a 'new '.

2 when I found these changes let me auto update of my drivers by clicking on my PC in devices and printers-> settings of device, where I never chose 'install drivers from Windows Update' instead of automatically.

3. then I reinstalled the printer and it started to work even after the connection to the Internet!

The problem is too difficult, but now it is solved!

I don't think that my solution was good, but printer prints now and I am very happy!

Tags: HP Printers

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