No SafeMode after infection antivirus secuirity

I noticed that microsoft article 199175 because of these information apply to vista and if so, how can I check the system without alteration copies?
system starts in arrow of fat whilte black screen tried both F8 and msconfig.
system has been infected by security rogue antivirus reset factory but safe on the screens of automatic restart above symptoms, but if I choose the last good known config can access safe mode. If the laptop works fine in normal mode.
It's an Acer 5738z can't find any questions about acer support uk.
is there a definitive answer or not.
Thank you.

The question of the sidebar is not a problem that you have discovered.

Did you run the Startup Repair?

You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation.
Be sure to do a good backup or three.

On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

How to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

I hope this helps.

Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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