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• How to set the initial position of the window and the size of a CHM file to RoboHelp 2015

  Hello.

  I use RoboHelp 2015.  After posting my chm file, when I open the file that it is always placed in the upper left of the screen and is a bit too small.  Where in 2015 of RoboHelp can I go to change the attributes of size and position for the way the chm file is shown by pressing?

  Robert

  OK, try this one:

  Click here to see

  See you soon... Rick

• Why the subjects in my project RoboHelp disappear after update to RoboHelp 2015?

  After the upgrade to a RoboHelp 10 to RoboHelp 2015 project, all the themes of the project are deleted when the subjects are then updated. The project is a document linked FrameMaker - updates as planned, but when I update the headings, one of two things occurs:

  1. Links are broken and all the topics appear in the 'Broken links' folder, or
  2. All subjects simply disappear.

  (Running Adobe Tech Comm Suite 2015 on Windows 7, 64-bit; RoboHelp being updated to v12.0.2.384; FrameMaker, set updated to v 13.0.2.433.)

  I had a few successful update of the subjects if I update separately each 'chapter' in the book, but if I use the option "update all the ', the results are as shown above. And, as you can see, the results are not compatible. This happened with two projects that I have converted in 2015 of RoboHelp.

  I find no information about it in the forums. Screenshot below is included to show the effect of ' update all ' in a project.

  I appreciate any assistance with this annoying quirk!

  Carole

  

  Hello

  I tried your steps exactly but it works very well at my end.

  Try this: in the project folder there is a file named .cpd, delete this file and re - open the project in RoboHelp and then update the book connected to FM.

  Try it and tell me if it solves this problem.

  Kind regards

  Manu of FIFA

• RoboHelp 2015 excludes all conditionalized content when generating CHM with RHCL

  Hello

  I have a problem with the generation CHM via the command prompt. As the title of the topic, when I generate a CHM with RHCL.exe, all the subjects/text that have conditional tags applied do not appear in the output. The problem only occurs with the command-line RoboHelp and generation of CHM by GUI works fine. I also tried to do the same thing with an example project and the problem has persisted. So it seems that RHCL removes everything simply everything conditionalized, independently of the set of conditional compilation expressions.

  I use Windows 8.1 and Robohelp 2015. Before, I had 10 Robohelp and never had such a problem with it.

  I currently have, as a workaround solution generate CHM files manually, which is very annoying, because the generation of CHM is only a small part of our automated doc publication process.

  For me, it looks like an obvious bug. Anyone else faced this problem?

  Thanks in advance.

  Update:

  Research on the fourms led me to this subject, which apparently has the same cause: . Help CHM compiled using RHCL differs from the same assistance compiled using RoboHelp GUI

  However, the solution it is not applicable in my case. I have also seen that it has been a subject problem, is there any progress on this?

  The bug has been fixed in update 2. Thank you.

• RoboHelp 2015 - batch generate with conditional compilation tags broken?

  Hello everyone.

  My company has recently upgraded to Technical Communication Suite 2015 and today we try to generate online help for the first time with RoboHelp 2015. We have been batch generating (rhcl.exe) for about a year with no problems... and today I have problems in conditional tag of major works. I'll try to be as detailed as possible, in the hope that the community can tell me if I'm doing something wrong.

  System: RoboHelp 2015 on Windows 7 64 bit. WebHelp layout. Upgraded project of HR 11 a week ago.

  
  

  Setting up a project

  In most of the topics, we have a 'See also' section at the end, with a few links. This section is tagged with the 'Online' CBT (so that we can exclude the PDF output).

  There are 4-5 CBT by module.

  My conditional compilation expression is: NOT print AND NO risk AND NO WIP. The expression is named Test. This conditional compilation expression is stored in a WebHelp SSL called VALUE. The 'Online' tag appears correctly under tags available and it is certainly not excluded.

  The problem

  I use the following command;

  "C:\Program Files (x 86) \Adobe\Adobe RoboHelp 2015\RoboHTML\rhcl.exe ' 'D:\technical_documentation\my_project\my_project.xpj'-l 'Test' o 'D:\help_builds\my_master\mergedProjects\my_project '.

  In the output, all the content that is tagged with Online is not visible, even if the tag was not excluded!

  I tried a few other scenarios and the results are even more confusing to me. I scored some random text with some other tags ('link', 'afds' and 'value') - labeled content 'link' and 'afds' is not visible, but the content labeled 'Value' is... Although none of these tags have been excluded!

  If I generate RoboHelp, not with the lot, everything works fine, without changes in the SSL settings.

  Am I right in thinking this is a new bug? Perhaps rhcl.exe support incorrectly the improvements in tag conditional compilation in HR 2015? I will record a bug if this is the case, but I would like some opinions firstly thank you!

  Adobe have studied this problem and managed to reproduce it.

  I suggest that report you it as a bug so that Adobe can contact you if they need more information.

  Please follow this link.

  http://www.Adobe.com/cfusion/mmForm/index.cfm?name=wishform&product=38

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• RoboHelp 2015: Problem conversion of numbered paragraphs

  Dear readers,

  For a project I need Robohelp 2015 to convert a text Word 2010 numbered section headers (1. Title 1, 1.1. Title2, etc.). I would like to as Robohelp to generate topics separated for each of these headers. Not numbered headers (default value of Word) it works very well, for numbered headings I get a single subject with headers converted to Favorites. Anyone knows how to generate topics separated for each heading numbered by Robohelp?

  I use Robohelp 2015 on Windows 10 Pro.

  Thanks in advance!

  Hi Peter,.

  Thanks a lot for your answer. You're right, I had checked Pagination, I forgot to mention that in my original post.

  Numbered headers are required for the project, unfortunately. After many tests I found what caused the document do not split into several pages on the numbered headers. In the Conversion Settings window, other parameters section, I had 'List Convert Word' also checked. This causes the headers interpreted as list items and not as headers, where they were not converted into several pages. Once I unchecked, everything worked fine. Currently I do not see why they have been converted to Favorites, but at least my problem seems to be resolved.

  Thanks again for your help!

• FrameMaker 2012 or 2015 tab and returns Soft displayed as numbers

  In Framemaker 2012 or 2015, how will we change the tab and returns soft characters is displayed as numbers?

  Thank you
  Rich

  You see these numbers when you have the view > text option enabled symbols, but otherwise the required action (tab or soft return forced) happens?

  If so, then it could be that the fm5font.ttf in your \fminint file is missing or damaged.

• RoboHelp 2015: Several output types that are not available when you open the project created with RH9

  I recently upgraded from RoboHelp 9 in RoboHelp 2015, and I have installed all updates. I use WebHelp output for most of my projects. I would like to use the new features of HR 2015, specifically the release of HTML5 sensitive; However, when I open a project created with RH9, this type of output is not available. This type of output, and many others is not listed as options can I choose from eBook including HTML5 Multiscreen, and others. I tried to create a new project with HR 2015, and import my RH9 project files, but the sensitive HTML5 output and others remained unavailable. Are there settings I can change into my existing project or HR 2015 in order to use these features and new types of output? Recreate all the subjects in HR 2015 seems to be a very undesirable solution.

  Operating system: Windows 7, 64 bit

  Right click on the pod output and select new.  All options will be listed.

• RoboHelp 2015 multiple authors can not access to each of the other changes

  As one of our authors RHelp update an existing topic - cash, change then check-in and all is good, because these changes are visible from the Explorer RoboSource customer as well as the history and other users/authors can see the changes made by no other author via RH2015.

  However, when author X creates a new topic and check it into Version control, there are no errors on the checkin, BUT author there can see the original newly page created and not all changes that no other author has created. Author can make their own changes, but only the person doing the updates can see their updates and no changes made by someone else. When you view the DB/project of the Explorer RoboSource Control 3.1 Client connected to the actual machine where RoboSource Control Server is installed, only the original copy of the new topic/Page is visible without antecedent change made by an author.

  • The subjects/page works as expected. (checkout, mark edits, consignment) all the updates and history are also expected and visible by all authors through RH2015. AND through RSC customer 3.1 Explorer on the RSC server machine.
  • New topic/page created - for which there are changes only the person who has checked these changes may see these changes through RH2015 and not archived by other changes. More by using their local copy of the RSC customer Explorer him only see the current and history for their own evolution.  However, if you use RSC 3.1 customer Explorer of the real source server computer control there is no history of visible changes and shows only the initial report charge/checked in the new page.

  Any thoughts on the areas to review?  Have checked the properties of file on the new issues and they look like to the files (topics) that work as expected. RoboSource control 3.1 all users have the same rights as the account admin. full access.

  Today, our problem was solved!

  Applied last 3 updates for RoboHelp 2015 and applied a fix for known problems with check in and check out files on a 64-bit machine. Fix can be found here: https://helpx.adobe.com/robohelp/kb/cant-check-files-robosource-control.html

• RoboHelp 2015 responds very slowly

  First of all, I'm sorry if I've got this post in the wrong category, but it seems that the General category of RoboHelp has been removed.

  I recently upgraded from RoboHelp 11 to RoboHelp 2015 on my Windows 2008 computer. I installed the available updates, patch 2 I believe, so there is no update that I'm currently missing.

  I converted my project, but when I started to work in RoboHelp I noticed he responds very slowly. I'm really just trying to add new topics and edit existing; I have not tried to create any output (normally, I would use Microsoft HTML Help and WebHelp options). I didn't have problems with my projects before the upgrade. It is the same size and recorded in the same place as before.

  If the slowness, I experience applies to pretty basic operations:

  • by clicking on the icon of RoboHelp in my Windows task bar
  • loading of a topic in HR
  • Click anywhere in the text; It takes quite a long time before the cursor appear where I want that he
  • text selection
  • typing; I'm type by far, but does appear on the screen of what I write

  It just feels... slow, which I'm not at all used to.

  Suggestions or recommendations would be appreciated. Thank you.

  Annnnd let me guess here and speculate wildly.

  Your project is stored on a network drive?

  If so, close the project, move it to your local drive. (Preferably in a folder for example, C:\Projects\YourProjectNameHere)

  See you soon... Rick

• RoboHelp 2015 won't let me import a Word document

  People,

  I just install Robohelp 2015 (version 12.0.0.306).

  When I try to import a Word file to create a new project, it fails, and I see the message:

  "The import Word Document Wizard cannot locate a supported Microsoft Word version. Please install Microsoft Word 2000 or newer. »

  But I use Word 2016.

  What is a known compatibility issue?

  Thanks in advance,

  MAM

  Hello

  You may ensure that you have applied the latest service releases to RoboHelp. Simply click on the file tab, then help and finally updated.

  

  See you soon... Rick

• RoboHelp 2015: VBA for Word recorded The macro Version is incorrect. Please reinstall printed Documentation.

  I am trying to create a PDF output for my WebHelp project. I get this error message:

  The registered version of VBA for Word macro is incorrect.

  Please reinstall printed Documentation.

  I search for RoboHelp 2015 online help and the forum and cannot find an answer. I searched Word help as well with no luck.

  How to upgrade the version of VBA macro in Word?

  Thank you

  MDawn

  Search of printed Documentation of RoboHelp forum. Sure you want

  He finds.

• I have a picture on my c: drive. how he do it in my project. I have robohelp 2015

  I have a picture on my c: drive. how he do it in my project. I have robohelp 2015

  Hello

  In your topic, click to position the mouse where you want the image. Press Ctrl + G. In the dialog box, you should see, click on the navigation icon file and put you where the image is on your C drive.

  

  See you soon... Rick

• Documentation printed with Robohelp 2015 and 2016 Word Office 365

  Using Adobe Robohelp 2015 12.0.1.338 and Microsoft Word 2016 MSO (16.0.6528.1011) 32-bit I can't generate printed documentation. RoboHelp said: "there is no support for Microsoft Word version. Please install Microsoft Word 2000 or newer. "How can I generate printed documents?

  Try to apply the second patch and then after the return.

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• RoboHelp 2015 - external hyperlinks Android app does not.

  Hi all

  I have a user guide for an application that my business grows. The guide is created with RoboHelp 2015 with the latest updates (12.0.2.384)

  The user guide is generally viewed online via web browser, and I export it as "Sensitive HTML" for this purpose.

  Recently, the requirement seemed to have aid available as an application on a mobile device running the effective application of the aid is for. (currently no need context-sensitive help, etc. - it's just a user guide available on the device of the user).

  I'm the type of output "Mobile App" work after a little reading, and I can now build a nice version of the Android app of my user guide.

  Everything seems to work very well, and is visible as well on phones, tablets, etc.

  The only fly in my soup, but all external links to Web sites that appear in my user's guide do not work.

  That is to say. typing a link does absolutely nothing (that I can see). No message, no popup, no jump to an external browser, etc.

  If I see the same user guide via the mechanism of normal web browser, the links open a new browser with the properly open link window.

  I checked on and all the settings related to the application 'Mobile' output type, and I don't see anything that seems to be related to this... I am at a loss...

  Anyone can shed some light on this?

  concerning

  Robert

  Hi Abhishek,

  I installed the latest update (3) and can confirm it works well now.

  Thanks a lot for your attention during the resolution of this problem.