No sound after restarting Windows

Windows 7 family

Dell Studio 1555 laptop

My sound does not work at the restart and there is a red X through the icon audio on the lower right of the screen.  I use the sound windows troubleshooting tool and it identifies that a sound driver is missing.  He finds and loads the HighDef IDT AUDIO CODEC driver and the sound works fine.  However, at the next restart, I have to repeat this process.  It started when I had to replace the hard drive and reloading everything.  I've updated my drivers Dell after reloading.

The computer will not hold back the correction of pilot and remains fixed.  How do I stop this so the new driver is retained?

Thank you!!

Mark

Hello Mark,

Thank you for using Microsoft Community.

1 did you change on your computer?

Please see the following link that talks about this kind of behavior:
In Windows 7 a red "X" may appear on the speaker in the notification area icon, even if the functions of audio output correctly
http://support.Microsoft.com/kb/2011656

This problem can happen sometimes during periods of heavy disk activity when starting Windows desktop computer.

I also suggest you to uninstall and reinstall the sound card drivers and make sure that you install the latest version of the drivers of sound card on the Dell website.

Please use following steps:

a. press Windows + R keys and type devmgmt.msc in the run window and press ENTER.

b. expand sound, video and game controllers, right click on the audio driver and click on uninstall.

c. restart the computer.

(d) download and install the audio driver from this link:
http://www.Dell.com/support/drivers/us/en/19/product/Studio-1555

Additional information:

Tips for solving common audio problems
http://Windows.Microsoft.com/en-us/Windows/tips-fixing-common-sound-problems#tips-fixing-common-sound-problems=Windows-7

No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-7&V1H=win8tab1&V2H=win7tab2&V3H=winvistatab1&v4h=winxptab1

Please answer with results so that we can help you further.

Thank you

Tags: Windows

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