No sound for windows 8 for laptop

Hi, my wife has a Samsung laptop with windows 8. The sound was working fine, when an update was made to the BIOS, and after that he didn't no sound. When you click for the sound or Realtek properties it says that the device is working properly, but there is no noise. We noticed that, in Realtek properties, the location is 0. We did a system restore, but it did not help. Please help how can I get her back.

Hello Bishray,

Could you try to remove the device in your system's Device Manager and restart your system, that help in some cases.
You can do this:
  1. Click the Windows + W on your keyboard at the same time
  2. Device type Manager
  3. Unfold the outputs and inputs
  4. Click with the right button on Realtek and choose uninstall.
    Repeat this step for all of the devices named Realtek
  5. Restart your system
The sound works now? It could take a long time for Windows to reinstall the audio drivers, if it does not automatically install audio drivers again try to add them manually:
  1. Open the Device Manager
  2. Click Action
  3. Click Scan for hardware changes.
Let me know if this helps you.
Yuri

Tags: Windows

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