No sound from headset and webcam does not start

original title: headset and webcam.

When I start my webcam window does not appear to not allowing no not another friend to view my webcam. How to configure to make it work as it should. Hercules webcam.

Then when I plug in my headset no sound is heard. The button is not muted and the volume is at full capacity. I tried to put nothing works, and the driver works. How to configure it to allow it work correctly. Logitech headset.

Hi freddychin,

1. all these latest changes on the computer?

2. is the web camera detected by windows?

3. what web camera program do you use?

4. are you unable to hear the sound with the headset?

First connect the headset to the USB port or another computer and check if it works.

See the link below to see the manual for the web camera know how to configure it.

http://TS.Hercules.com/eng/index.php?PG=files_faq

Check out the link to the Web from Logitech site and try the steps mentioned only if the helmet works on another computer below.

http://forums.Logitech.com/T5/Internet-headsets-phones-read/Vista-SP-1-disables-Logitech-USB-headphones/TD-p/220543

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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