No sound from the Pavillion dv6 Notebook pc also error message on Youtube

No sound on computer error message on youtube more

Hello

Try the following - this requires that your Windows 7 running.

Download IDT Audio Installer on the link below and save it in your downloads folder.

IDT Audio Driver - Windows 7.

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When you are finished, download and reinstall the Chipset driver from the link below.

Chipset Driver - Windows 7 32 bit.

After reinstalling, shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

Regarding the problem with Flash Player when you try to view Youtube, first of all, download the Flash uninstall utility on the link below and save it in your downloads folder.

Flash Player Uninstaller.

Once the download is complete, close all the browser windows, open your downloads folder and run the program uninstaller.  After this has completed, restart the laptop.

Then (unless you already have it), download and install Firefox , then using Firefox, download and install the latest version of Adobe Flash. Note: You can deselect the option to include McAfee Security Scan Plus before download. 

Close all browser windows before you run the installer of Flash.

Start Firefox and see if the videos etc. play Ok in this browser - if they do, close Firefox, open Internet Explorer and click on the same link Adobe Flash above to get a command prompt to install the ActiveX component.  Once completed, restart Internet Explorer.

Kind regards

DP - K

Tags: Notebooks

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