No sound - HP Envy 14 spectrum PC 64-bit laptop

I've updated my computer a few weeks using the HP Tune Ups and since then, I've lost sound. At first I thought it was because something was cut, and this was not it. I tried mutiple ways to get back the sound, but none of them does not seem to work. Can anyone help?

Audio devices on the computer:

Intel(r) Audio display

IDT High Definition Audio CODEC

USB Audio Device (most likely not the problem)

There are several ways to address the issue.

(1) a junk and brute force method called recovery.

(2) is trying an appropriate operating systemMicrosoft fixit automatic for any audio

(3) use the Windows system restore. and choose a restore point before that the problem started trying to go back to a point where no audio problem did exist as dated.

(4) check the update log that keeps the tune-up HP. Remove the updates at a time based on when you think the problem started. Don't go too far back in the newspaper. Use Windows programs and features (in Control Panel) to display and remove the updates.

I recommend starting with 2 # #4 and #3. Check for audio at each stage.

Can you post what OS is installed?  It would help greatly if you could provide a screenshot of the device (with audio devices expanded) Manager and the Control Panel window (like in the following pictures)?

Tags: Notebooks

Similar Questions

  • Envy 14 spectrum scalability

    Hello

    I'm new to the forum. I recently bought an Envy 14 spectrum with an i5 3317u and 4 GB of ram... I have yet to receive it.

    I watched some videos on YouTube showing that this laptop has a second msata for an additional ssd slot and a slot ram single at the back of the card mother, accessible only if you disassemble the laptop.

    I want to add a second 480 GB ssd and eventually replace the 4gig ram stick with a 8gig one.

    Might void my warranty if I make these changes? Or can I freely add the ssd, but does not replace the ram stick?

    Another question, what are your thoughts on this laptop? I bought mainly for University (computer science), but I also want to edit my newborn son 1080 p videos every now and then... is it be a pain in the thigh or it would feel smooth to work on 1080 p video files (with the exception of export times, which are not a big problem for me).

    The Envy 14 spectrum maintenance & Service guide indicates that the SSD is customer accessible.

    It also shows there is space fot two SSD drives.

    Adding an another SSD will not invalidate your warranty.

    However, there is no guarantee that the addition of a 480 GB SSD to the Envy 14 spectrum will work as expected. It cannot be supported for one SSD of this capability in the BIOS.

  • Cable replacement HP Envy 14 spectrum (14-3011tu) power adapter

    Hello Forum,

    I just managed to head out of my cable power supply HP Envy 14 spectrum (14-3011tu).  The power adapter is one of these adapters to travel HP (65W - 574487-001) with interchangeable heads.  I called HP Australia and various providers of HP to see if I can get a replacement interchangeable heads or even a replacement adapter all but nobody has them in stock (although they supply base but not the correct head and no one knows when they'll get extra stock).

    -Does anyone know if there's a cell phone similar HP that uses the same 4.7 mm long head adapter like the HP Envy 14 spectrum (14-3011tu)? I would like to buy one so that I can hack together a new cable interchangeable head then I expect new stock coming OEM.

    PS. I've already ordered some after-sales adapters off eBay to fit the Envy 14 spectrum but they are too thick to fit in a few clams micronos decision-making.  The picture below just in case you encounter the same headache like me.

    http://support.tmg100.com/HPEnvyPlusAM1.jpg

    See you soon!

    Hey grainass,

    This is a hard to find for some reason part any. I have personally confirmed with customers this part number is the correct replacement for the DC cable that connects the power brick to the laptop.

    687530 001

    Click here to access the HP parts store. At the top you will see the Americas tab highlighted. Click the tab of the Asia-Pacific and below choose the Australia. On the next page, in the search by the part number box, type 687530-001, and then press ENTER. Then, you can order it online or call at the number HP parts store.

    Hope this helps! Let me know if you have any questions!

    --------------------------------------------------

    Anyone else looking for a replacement DC 14 - 3xxx spectrum cable can use this part number as well. Simply choose the correct country on the HP parts store link and post your questions.

  • Replacement of the adapter AC - Envy 14 spectrum 3011tu

    Hello

    The adapter for my HP envy 14 spectrum ultrabook, model 3011tu, recently stopped providing free to my laptop. I found out it is all a most difficult part to replace, many retailers ebay offering parts that claim to be compatible, but when buying, I found to have cords that don't fit in the socket on my laptop. The HP parts store tells me that brick replacement AC #574638-001 is no longer available and pointing me to a functional equivalent, #693716-001, but there is no card included to confirm that I will buy the right part. I'm ready to bite the bullet and pay the $140USD, but only if I can be sure I won't be disappointed when another part does not. Any advice about whether this is indeed the right part, a part can come are very much appreciated.

    Thank you

    Hi Dmc134,

    You're welcome, and Yes, as long as you are assured of admission to 3 pins on the brick that's the big difference.

    Thank you.

  • HP Envy 4502: printer connection on my laptop wireless problem

    I installed the software on the disc that came with my new HP Envy 4502 printer on my HP laptop. He says that the software is installed correctly, but the printer is not connected wireless. Have you tried connecting via the usb cable and it worked. However, whenever I try to connect wirelessly, it fails to connect.

    I tried troubleshooting tips sevral time but still have no luck.

    My husband was able to insert the disc into his Dell laptop and connect the printer even wireless with no problems at all. This laptop is Windows 7 Professional.

    I'm getting more and more frustrated by the present, thank you I am a novice where computers re concerned, but that he thought that by purchasing an hp printer to go with my computer hp laptop, things would be easy.

    Help, please

    Take a look at this link on the implementation of WiFi.

  • No sound from HP - 8560p, windows 7 64 bit elitebook docking station

    I was issued a laptop Elitebook 8560p for use with a 90 W HP Docking station at work.  When the laptop is plugged into the docking station, the port ' audio out ' of the docking station does not work.  The sound continues to come out of the computer laptop speakers, or, if I plug the headphones into the headphone for laptop, it comes out of the helmet.  Plug the headphones into the Docking Station does not all the sounds (either of the two audio ports - in or out).  When the laptop is plugged into the docking station, no additional reading device does appear in the audio menu - just an output HDMI AMD (disabled) and speakers (activated).

    The speakers/headphones on the laptop works fine, the problem is just that the docking station is in no way "replica" or the audio output support and it's as if the port of the enclosure of the dock just weren't there.  So, I could use my headset by plugging directly to the laptop, but this really seems to defeat the whole concept of a docking station.  All other ports (video, usb) seem to work on the docking station.

    I am running Windows 7, 64-bit.

    I reinstalled the sound driver (for laptop) so that the laptop was plugged into the dock.  That did the trick.

  • Should I update my PC HP ENVY dv7t-7300 CTO Quad Edition laptop

    I have two laptops

    Product name: HP ENVY dv7 Notebook PC
    64-bit Windows 8
    Product number: C2Y69AV
    HP ENVY CTO 7300 dv7t Quad Edition Notebook PC

    Product name: HP ENVY dv6 Notebook PC
    64-bit Windows 8

    HP ENVY CTO 7300 dv6t Quad Edition Notebook PC

    When I go to the HP Windows 8.1 that they have not been tested for compatibility.

    I would like to know if I have to spend?

    Tech

    T3CH,

    HP cannot do.  It is a problem of license with Microsoft I think.  There are lawyers involved.

    -wes

  • HP ENVY 15-j154ca: problem with Windows BlueTooth HP ENVY 15-j154ca 10-64 bit

    Hi, need your kind help to solve the problem of bluetooth in my hp envy 15-j154ca running 64-bit Windows 10. I have no category of BT in Device Manager. Sometimes this is after a microsoft update, but right after another update, the BT category under the name of my laptop in Device Manager disappears. At the moment I have no category bluetooth shown in Device Manager. This problem started after the major update of Windows 8.1 for Windows 10. Please advice.

    UPDATE!

    The Bluetooth feature has restored after reinstallation + restart twice Broadcom Bluetooth driver - sp71995.

    Update next time will disappear.

  • My reading shows the HDMI as a default device, but the sound is yet to come of the computer laptop, even when the volume is turned off on it

    Original title: HDMI sound

    I know that many have had problems, but I did not mine specifically. My HDMI connection was working fine with my laptop HP and m HD tv. I didn't use it for a while, now it is just the video, no audio on the TV. My reading shows the HDMI as a default device, but the sound is yet to come of the computer laptop, even when the volume is turned off on it. Ive read all the reviews and updates of pilot who was old. I don't know what else to do!

    Hello

    System Restore does not have this long period of time.

    You may want to refer to the suggestions in the thread below link and check.

    No sound via HDMI output portable computer connecting to TV

    I hope this helps.

  • No sound on Envy

    I have a HP Envy and for some reason, my audio doesn't work at all.

    I also have a message when I breing to the top of iTunes that indicates that I have a problem.

    Thanks for the reply, the problem as resolved HP support. The downloaded the current sound driver

  • HP Envy 14 A9P67UA spectrum #ABA: Add (or replace) mSATA SSD to the HP Envy 14 spectrum w/windows 10... possible? Worth the risk?

    Hi all!

    So, I read in this forum on this subject and have seen mixed results.  I bought this computer a few years ago, generally pretty happy with it but I ran out of space and the battery is dying.  I am trying to decide whether to revise it or buy new.   That's what I want to do:

    Add 2nd mSATA SSD in the second slot.  I saw a post like this HD is compatible but that's a post.  Around, I've read that others have had problems by adding a second SSD.  Some people can not access, some people, it shows only a 128 GB extra, in fact, some have a BSOD.   The post I saw replaced the original disc to help one of them and adding a second drive so the two HDs were of the same brand.  Is it a better idea?  Also, all the posts I've seen on this topic were two years old and dealt with Windows 7.  Windows 10 it will make it harder to do?

    http://www.Amazon.com/Samsung-850-mSATA-2-inch-MZ-M5E1T0BW/DP/B00TGIVRYU?ie=UTF8&PSC=1&redirect=true...

    If not I can try and use the same car with the model came in the second slot to help in possible compatibility issues, but I would be limited to a 128 GB extra (or possibly 256?).

    I have also upgraded the memory of 8 GB and add a new battery.

    http://www.Newegg.com/product/product.aspx?item=N82E16820220618&ignorebbr=1

    Reflections on what is successful? I wouldn't waste money on these parts if this is going to work.  Thank you!

    Chris

    Hi @cdmdds,

    Welcome to the HP Forums!

    I understand from your posts that you are having a problem with your Notebook SPECTRUM HP ENVY 14 - 3010NR and needing some updates. This system supports 8 GB (8192 × 1) of the maximum of memory RAM and 256 GB (128 GB × 2) Page 34 of the repair. The battery information on page 32.

    This would be due to the limit with the processor.

    Please let me know if this information helps you solve the problem by marking this post as accept as Solution, this will help others easily find the information they seek.

    Thank you.

  • Headphones plugged, but the speakers are still playing sound - HP ENVY M7 - J020DX

    had plgged earphones in, but again his spell of the speakers. Ive got pregnant by default everything, and Yes, they are completely plugged in its really annoying...

    Hello lee522,

    Welcome to the HP Forums!

    I understand there is sound coming from the speakers and the headphones. To resolve the problem, try the following basic steps:

    1. go to control panel, and then sound.
    2. look for the recording tab.
    3. Select your headset as default device, then press OK.

    If these steps do not work, this Microsoft forum has some other suggestions: How to stop sound play through the headphones and speakers

    Please let me know your results. Thank you!

    Mario

  • HP ENVY 14 SPECTRUM: Steaming Video is distorted

    Recently, my reading of the video was distorted. During playback of Youtube videos for example, there is a line dividing the image when there is a fast action playing. However, any video that has been recorded on the disk does not show this interference. any help please.

    I made sure that I have the latest version of flash player etc.

    Hey @Redsocks ,

    Well, that's good. The only thing that you can do the Google Chrome, you must uninstall and reinstall. If you have already checked the extensions are activated.

    Thank you.

  • HP-Envy 13-d004nf: BAN on computers laptops wifi to new NON AC

    The release of new computers laptops wifi WITHOUT that stuff should be banned!

    On the envy of 13, the wifi is really crappy! Each 4GB transferred the connection drops. My old Dell lattitude could do the standard AC and no connection drop-outs. Even my 16 yr old shit Dimension Dell 8100 with 2200 days of continuous operation unless you drop-outs and a better transmission than this camera!

    Sorry, but these days when a modern camera pop out of the ethernet line under it should be MANDATORY to have a descent wifi AC otherwise it says device is considered to be a dust trap goes in the trash!

    Is it possible to upgrade the card wifi on board wifi of shit? Because I had to buy a Netgear dongle in order to have the connection of the descent. I went a * beep * ty 6 MB/s with a 33Mo/s connection tabs. For me, it's sort of a rip off! And on new devices MIMO should MANDATORY olso!

    If I were binary this device is a no go device and should be completed in the trash!

    A M2 SSD with the tip of the video card, sound, good battery life with such a map crappy wifi, it's like having a Ferrari and mounting of tires of Kia Picanto!

    See p. 31 of the Service Manual here:

    Manual

    Intel Dual Band Wireless-AC 7265 802.11 ac 2 × 2 WiFi + Bluetooth Combo adapter 793840-005 4.0

    https://www.Amazon.com/HP-793840-005-wireless-module-7265NV/DP/B0111JECLG/ref=sr_1_1?ie=UTF8&QID=1465642937&SR=8-1&keywords=793840-005

    Amazon is a bit expensive. Here, it's a lot cheaper on eBay:

    http://www.eBay.com/ITM/genuine-HP-envy-M7-N-M7-N011DX-WiFi-wireless-card-793840-005-/152104779047?hash=item236a26bd27:g:1gMAAOSwBPNXR1UQ

    So, there are 2 options; a Broadcom, which is not a good piece of hardware and the Intel AC 7265, which is one of the best cards on the market. I am generally sympathetic to your comments and do not understand why the laptop manufacturers save pennies by weak wireless cards cheap computer otherwise good. However, I know that I don't want to live in a world where someone dictates the content of manufactured products. I prefer a world or in a country where there is freedom of choice. You can always do some research and understand what you found before you buy.

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • Spectrum x 360: how to stop the x 360 disable keyboard spectrum just because the laptop is turned on its side?

    Hello-

    When my x 360 spectrum is turned on its side, (IE, use it while fixing my side) of the keyboard and trackpad turn off, as if I was with her in the form of tablets. (It is also used to change the rotation of the screen, but I fixed per rotation lock).  Windows 10 seems not really think of it in tablet mode based on the sidebar settings, the keyboard is still physically in the position of the ordinary laptop - it's all the computer itself, which is turned. Is there a way to disable this feature? What software is responsible for determining when the keyboard and the trackpad turn off based on the rotation of the computer?

    Thank you

    Merrick

    Upgrade to the latest version of the BIOS has often attached to this issue. The keypad disables now rarely when turned on its side. (He does still sometimes, but it is very rare compared to before, and if move you it a bit is fixed).

Maybe you are looking for