HP ENVY 15-j154ca: problem with Windows BlueTooth HP ENVY 15-j154ca 10-64 bit

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• Problems with the Bluetooth device on pc Windows 8.

  Original title - microsoft

  When my sister buy a laptop, she was already a Bluetooth device and has been able to use. but last July 2015 I can't turn on my Bluetooth on my PC device, I checked services.msc and discovered he was not running so I was started to run, but still I can't activate it. What should I do?

  Hello

  Thanks for posting your question in the Microsoft Community.

  I understand that you are facing problems with the Bluetooth device on your pc. I will try to help you with this question.

  Please answer these questions to get more clarity on this issue:

  • What is the brand and model of the pc?

  • Have you installed all the updates waiting and also updated all the device drivers on the pc?

  • What is the error message you get when you use the Bluetooth device?

  • The problem is specific to this device?

  Suggest that you refer to all the steps in this article to check if that helps.

  Why isn't Windows find my Bluetooth or other wireless device? : http://windows.microsoft.com/en-US/windows-8/why-isn ' t-windows-conclusion-device

  Keep us in the loop to help you further.

• Hello! I have problems with the bluetooth audio

  Hello!

  Help, please! I have problems with the bluetooth, when I use jambox with my laptop for audio streams, the freezing of the computer laptop everything for every 5 seconds. I don't know wat to do...

  I would update the drivers of BT:

  http://us.Acer.com/AC/en/us/content/drivers/4732;-; Longs % 20V3 - 772G

  Select windows as the operating system 8.1

  Check if you have Broadcom or Atheros

• Problem with the Bluetooth device

  I have problem with my bluetooth device... before this my phone normally can send bluetooth to my handphone... but now its can not send and the screen display the warning "Bluetooth device not found. Please make sure that your bluetooth device is connected correctly and switch"... I don't know what the problem is... you can tell me what I need to do?

  my laptop is HP G42 Notebook Pc... Windows 7 64 bit operating system...

  Please help me... Thank you a lot =)

  Click on the link below:

  Introduction to Bluetooth wireless technology

• Problems with wifi, bluetooth and gps in my iphone after updating iOS 6

  After that the last iOS 9.3 update my iphone 6 has problems with wifi, bluetooth and gps. Now, my wifi connection is slower and falls easily on a short distance. My bluetooth does the same. But the biggest problem is the GPS on my phone. I tried Island:

  -By doing a reset network

  -Do a reset total and restore my phone

  -To restart my phone twice.

  -Audit and third-party applications unnistalling

  Nothing works. I was in the apple store where they checked my phone and they say everything is ok with the phone. I'm not crazy, and I know when something does not work correctly. Also, I think it's iOS 9.3 update a reaponsible for my phone issues.

  Please fix bugs fast.

  Having the same exact problems since the upgrade. In addition, battery drains very quickly now, and sometimes the phone becomes very hot. It took to the Genius Bar and they told me everything was normal in the diagnostic tests. Restored, restarting, etc., and always the same problems. GPS locates me, but then don't follow my movement at all and told to go outside as the gps is not detected even if I am outside. Bluetooth connection to the car and watch grave intermittently. Signal WiFi is greatly reduced and falls easily.

• Problem with the bluetooth on my mac

  Hello everyone,

  I am a french and I have a problem with the bluetooth on my mac. My Magic Mouse has been suddenly disconnected from my mac. So I decided to reconnect my mouse. But this time, I couldn't do that because my mac (I think) did not detect the mouse. I said 'I think' because I am trying to connect this mouse on my son's mac and mac knew the mouse: it's only a problem of my mac.

  I went on the 'system preferences' to see if my mac know my mouse again, but no. While my mouse is light and bluetooth enabled. I tried with another mouse and it's the same result.

  So, what can I do?

  Thanks for your help,

  Merry Christmas!

  Roland Matt

  See "your device is not recognized by your Mac" here:

  If your Apple wireless mouse, keyboard or trackpad doesn't work as expected - Apple Support

• Problem with Windows 2008 Enterprise

  Hello!

  I have a problem with Windows 2008 Server. I have a server with the operating system and I shared network folders and more restricted to different users. Random users cannot connect to moments share files and then automatically recovers. Remote access to the server is enabled. Sometimes I can connect to the server sometimes didn't. Below is a photo with a message.

  Hello

  Support for Windows Server is not provided in these forums. On the other hand, it please repost your question in the relevant Microsoft TechNet forum here:

  http://social.technet.microsoft.com/Forums/en-us/category/windowsserver .

  Thank you.      :)

• are you call customers regarding a problem with windows

  I got a call this morning from someone who claims to be from windows. They told me that here was a problem with windows years asked me to connect to my computer and give them permission to do something to the computer - I declined. Could you please confirm if there is a problem and if the contact was authentic.

  Thank you

  You have made the right choice to reject the call. It's a SCAM well known and is FALSE. Microsoft and partners will NEVER user calls unless you ask them to call or to open a support case. On the other hand there is no way for Microsoft to know who has a problem with PC. Take a look at:

  http://cyberdefend.WordPress.com/2010/05/14/Hello-i-am-from-Microsoft/

• I have problem with windows update

  I have problem with windows update

  and I can't find the Hebrew pack in windows update?

  I have windows 7 ultimate

  You use this procedure: http://support.microsoft.com/kb/972813 ?

  Hebrew should be available, see: http://windows.microsoft.com/en-GB/windows7/products/features/language-packs .

  All the answers and suggestions are provided by an enthusiastic amateur and are therefore no explicit or implicit guarantee. Basically, you use my suggestions at your own risk.

• Call of duty modern warefare 2 problems with windows 7, is not playing as well as he has done for my last computer, it is not lag as many it is, not as the real game

  Call of duty modern warefare 2 problems with windows 7, is not playing as well as he has done for my last computer, it is not lag as many it is, not as the real game

  have you checked on the memory of our pc? Call of duty modern warfare needs at least 2 GB of memory, another thing you need to consider is your video card in your pc windows 7. try to update the first video card drivers. verification of your memory.

• Problem with Windows Installer (I think)

  Hey I just got a new 'game' PC with all the good things like i7 processor nvidia GTS 250 graphics card. So I guessed I would setup games. Games were installed very well the problems started when I tried to run SteamInstall.msi he looks ready to install for 1 second and then close and nothing happen. Even try to do once again nothing. So I gave up with it.

  Then I installed cod4, codwaw and download for both patches. When I try to install the patches it starts normal and after extractinng saying "" ".msi or msu or something it get stuck on the preparation for installation on both cod4, codwaw games and I think about others too... '".

  So I guess that's my Windows Installer problem... ? Windows Vista Home Premium SP2 (problems on SP1 also)

  Yoris,
  I think that if you had a problem with Windows Installer, then you would have also had a problem installing the games themselves.  If after installing just the game, you are able to start the game, then you will need to determine if you really need the patches you install.  If they fix game issues and do not add any content, then you may not even need of patches.  If it turns out that you do not have the patches and they are self extracting\installing files and then save them to your desktop and then right click and select run as administrator and see if that helps.  You can also check with Activision support , because this can be a problem they know. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problem with windows update and Service pack 1 for Vista 32 bit.

  A screen will appear that says I need to download the Service Pack 1 for Vista. He also says that it is more optimal to download the much smaller file, through Windows Update, rather than on the site. But when I check the Windows Update, it did not for me to download. Update verification that history does not display it has been downloaded before, even if the other Windows updates have been. Do I need? Should I download the version + 400 MB of site or there at - it another way to download smaller files for my PC only? Any help appreciated. Thank you! Here is the text I copied and pasted pop up I got.

  ------------------------------------------------------------------------------------
   
  A problem with Windows Vista
  Windows Vista has stopped working properly.

  This problem has been corrected in Windows Vista Service Pack 1 (SP1).

  What is a service pack?

  An update to software that combines new security and performance with existing updates improvements. Service packs can contain new features or changes to the design of a product.

  To resolve this issue, follow these steps:
  Determine if your type of operating system 32-bit or 64-bit.

  How will I know if my system type is 32-bit or 64-bit?

  Click the Start button, right-click computer, and then click Properties.

  Under system, you can view the system type.

  The average of 32-bit and 64-bit?

  Both 32-bit and 64-bit refer manner that your computer (CPU) CPU processes information. The 32-bit versions and 64-bit Windows are designed for use in computers with 32-bit processors or 64-bit, respectively.

  For more information, go online and read this article for Windows Vista online help:

  32-bit and 64-bit Windows: frequently asked questions

  Check online at Microsoft Download Center to download and install Windows Vista Service Pack 1:

  Windows Vista Service Pack 1 for 32-bit systems
  Windows Vista Service Pack 1 for 64-bit systems
   
  -------------------------------------------------------------------------------

  In the end, P.S. - know what long and thank you in advance for taking the time to read and respond.

  In addition, unrelated question. Does anyone know why my computer would always have an icon in the lower right shows a storage device mass that I did not and when nothing is plugged into ONE of my USB remove locations?

  Ralleny,
  Regarding mass storage disks that appear, you have housing of memory card reader on your PC?  Usually they will appear like this.  I have a HP at home that has a Bay of 5 card reader to the front and I see the same type of items that you see. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Problems with Windows Update after uninstalling SP2 (Vista Home Premium)

  Hello, everyone!

  Two days ago, I tried to install SP2 through my Windows Update. During the installation and then restart, it stopped on step 3 (0%), ignored and open Windows normally. But, I realized that I had totally lost Aero (I didn't even have the option in the window color and appearance), and also Windows Update constantly gave me the message that I always important updates - SP2 has not installed correctly (I rebooted the computer several times to try to resolve this problem, but everything remained the same: stop on step 3) ", running Windows, and once again the message that I've updated important). I searched in various forums, but could not solve the problem, so I decided to uninstall SP2 via Control Panel. But it doesn't let me do that - whenever I clicked on the button uninstall, it says that the installation is not finished yet. So, I tried the system restore, but whenever I clicked it, an error message (that I didn't understand at all) appeared. So, I went into safe mode and tried the system restore and it worked (Control Panel uninstall option does not in Mode safe either), and everything is back to SP1. But now I have problems with Windows Update - I get the error message 0 x 8007002 (and even 0 x 8007005 several times). I tried everything I could find in the forums (the thing with automated updates service does not because I don't have this option in Services), but nothing works. If anyone has any advice whatsoever, I would be really grateful for that, because I don't know what to do.

  For safety, I use NOD32 anti virus, Tall Emu Online Armor and ThreatFire.

  Thank you very much!

  Hi EvanaZgb,
  Thank you for visiting the Microsoft Answers forum.

  I would say to first disable the anti virus and other security software. Then proceed as follows:

  STEP 1
  ------------
  Download and install the latest version of Windows Installer
  To install the latest Windows Installer, visit the Microsoft Web site at the following address:
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  Step 2 now try to update again and post back with the results
  ------------
  Cleanup, utility to download and install the Microsoft Windows CleanUp utility. To do this, see the Microsoft Web site: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

  Now try to update again and post back with results

  Thank you

  Martin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Big problem with Windows XP, IE8

  I have a big problem with windows xp. Many things do not work as they had passed him. For example the personal setting are not recalled from session to session. IE 8 does not funtion properly (icons on the desktop are re-arraged, toolbars cannot be deleted or I'm unable to load pages from the internet). Programs do not work, the files will not open. When I look at my hard C disk folders and files are hidden.

  Recently, IE has been upgraded to IE8 and I installed Norton 360 but I don't mean that they caused the problem. However, whenever the Norton scan executes a "error 8 506 421" stands up and says me that I have to uninstall and re install Norton.» But I lost the ADMIN privileges so I am not able to uninstall or go back to a restore point.

  I can't go in safe mode. Pressing F8 takes me to the quick screen C not the windows safe mode screen. I can't go in safe BOOT mode. INI or the other.

  If I switch to another user, everything seems fine but I don't have ADMIN privileges with this user to be able to make changes.

  Is this a problem with norton? IE8? A virus?

  Any thoughts will be greatly appreciated.

  Thanks in advance,

  Lost without a computer

  It sounds like you have a corrupted for your user to administrator user profile.

  You may be able to recover using System Restore to restore to a point in time before your problem.  Based on the F8 key, you bring in a command prompt window, try to start restoring the system to the command prompt by using the following procedure:

  "How to start the System Restore tool by using the option of safe mode with prompt theCommand in Windows XP"

  <>https://support.Microsoft.com/kb/304449/en-us >

  If this does not work, you can still be able to recover by performing a check disk to your command prompt window operation (after that you press the F8 key).  Enter the following command:

  CHKDSK c: /R

  If you are in the Recovery Console, it can simply begin, or you may need to restart before it will start.  Corrupt profiles are most often caused by the Corruption of system files, so a chkdsk operation should be performed little matter how you end up recovery.  Note that this can take a few hours to run.

  "How to perform disk error in Windows XP check"

  <>http://support.Microsoft.com/kb/315265/en-us >

  HTH,

  JW

• The problem with Windows update - automatic updates service won't start not (error 126)

  original title: the problem with Windows update

  Please help me to get Windows Update operational return.

  XP Media Center Edition, Version 2002, SP3

  Had a problem with "Generic host process for Win32 has encountered a problem and needs to close."  Follow-up of the instructions on this link:
  http://support.Microsoft.com/kb/931852

  Seems to have cleared the error message.  So far so good.

  However, now a Windows Update does not work.  Security Center Windows were told to go to control panel > system and use the Automatic Updates tab.  But, if I go to control panel > system, the Automatic Updates tab does not appear.

  I also went to the control panel > Services.  Tried to start the automatic updates service.  Received this error message: could not start the service automatic updates on Local computer.  Error 126: The specified module could not be found

  I already followed several instructions on this subject:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/cannot-access-Windows-automatic-update-after/aeaec175-01f4-47ed-8F97-55b854af4220

  In the thread above, I was following the post on 30 August.  According to Option A, I completed step 5 for the uninstallation of McAfee Security.  At this time, my network card has stopped working.  On the recommendation of the officer, I posted to the Malwarebytes forum.  The officer determined Malwarebytes that I don't have a malicious software.  I ended up posting on forum McAfee to get my network card works again.  Then I reinstalled McAfee and start to run Windows Update.

  I started with Option A, step 8 to reset Internet Explorer using http://support.microsoft.com/kb/923737.  The difficulty it has worked very well.

  Then Option A, step 9 says reset Windows Update using http://support.microsoft.com/kb/971058.  When I ran the difficulty in default or aggressive mode, I got an error message saying: he cannot start wuauserv.  The message asks me to verify that the user has privileges to take this step.  Well, I checked through user accounts who am the only one user set up on this PC and I have administrator privileges.  Help me please run this difficulty or recommend another way to get Windows Update works again.

  [1]... looks like you are saying that my system is so wet that a clean install is the (only?) way to go.

  [2] if I do a clean install, not only what I need to reinstall Windows and all my applications, I also have to reinstall the drivers... Etc. ?

  [3] I think I have the disks supplied with the PC system. Is it better to use than to use the recovery partitiion?

  [4A]... is there a possibility that some of [my data are] infected?

  [4] preventing me from simply infect the whole PC again?

  A1. Yes, and it was my recommendation in August, too.

  A2. Yes.

  A3. Only not really well using the restore Partition hidden to make the "destructive recovery" will include all drivers, etc., that have been installed at the factory.

  A4a. Yes, a real possibility.

  A4b. You run at least three 3 tests on the backup data before restoring one (1) with your installed & updated up-to-date anti-virus application (for example, Microsoft Security Essentials) and two 2 with good reputation, free online scans (e.g., ESET;) Bit Defender; Kaspersky; HouseCall; (F - Secure).

  If you have saved your data on CD/DVD, the disc scanner. If you have backed up your data to a flash drive, SD card, or another external drive AND KB971029 is installed, analyze the drive.

  If you have any questions or need additional help, please start a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system

  Once again, good luck!