non-visible records and cannot locate files

Hi I need help badly of ppl... Why when I don't open my files, for example setting up n documents, r there no files in it, but in reality the EPE is all there when I checked my readers properties C. Its happens to all my other folder. It is be hidden/locked or has my pc clean n virus-infected data?

Personally I don't think its virus like the files r all here but it's just that I can't see.

When I tried to use the search to find my files, there will be no return.

When I tried to reinstall for example. ITunes, it will state that I have already installed the program and it will then only open automatically. It is the same for other programs. On top of that, even my words of Microsoft, exel is wiped away.

Guys help me pls on this... Thank you

Hello

· Who is the service pack installed on the computer?

· Were there any changes made on the computer before the show?

· What is the exact error that you receive when you try to install the program?

1. follow the steps from the link below and check if you are able to see the files: to display the hidden files and folders: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true

2. online virus scanner and check if any malware or virus detected on the computer activity. You can run the scan for viruses online from the link below: http://www.microsoft.com/security/scanner/en-us/default.aspx

NOTE: Make sure that you select the correct version of the operating system before downloading the scanner)

Tags: Windows

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