Norton Internet Security app does not.

Several times the Norton Internet Security application didn't work. In contact with support, they responded two steps to follow 1. Reinstall the product 2. help of norton power eraser.

I tried both the problem still exists. now they claim other product security prevents the application from launching. There is no other program haven't installed antivirus so some "update security' installed could cause this problem. computer hp laptop Pavilion 15 who currently use.

Hello Inderjitkullar,

It seems that you have a problem at the opening of the Norton Security application. I will try to help you with this.

It is clear from what I could find and your post, you have already done this document Norton: https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

With that being the case some questions for you:
What are the model and product number for your laptop?
Which currently install it operating system?

It will allow me to help you on the issue. In the meantime if you want you could try to do a restore of the system on your laptop:
Using Microsoft System Restore (Windows 7)
Using Microsoft System Restore (Windows 8)

Thanks for posting on the HP Forums.

Tags: Notebooks

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