not able to hear the sound of the cellular caller

my brother bought a Apple Watch 38 mm sport. But after the update to os 2.1 we couldn't here the voice of the caller please say a quick solution

Rgds

Ajith

Hi asmaa

It can help to turn off pairing your brother in a Bluetooth headset iPhone, if it is currently associated with it.

Otherwise, it can help to restart the iPhone and his watch. Turn on both devices off the power together first, then restart the iPhone before you restart the Watch:

-To switch off your watch: press and hold the button side until you see the cursor off the power; slide it to turn off;

-To switch on: press and hold the side button until you see the logo.

Tags: Apple Watch

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