Not able to send or receive fax
I have the Laserjet Pro 200 Color MFP printer which I use wireless and works unil very well now. When you send, I get the "no fax not detected, no fax received" and when sending a fax, I hear ringing but it connects never, no answer. I uninstalled and reinstalled, checked the telephone line, changed the small adjustments, but nothing works. I did a test fax and all this HAPPENED, I did a test network and all it works as well. There are 2 telephone lines, one is an only dedicated fax line and the other line has a voicemail by Verizon system, but only the fax line is connected to the printer that goes directly to the wall outlet. Two phone lines work and have a dial tone. Thus, any help on what to do would be greatly appreciated.
Thank you.
Hi bertley32,
Thanks for letting me know.
Try to send a fax to the rear HP fax number: 1-888-473-2963, to see if you have the same results.
If you connect a phone to the printer, can call you?
Update the firmware of the printer. Color HP LaserJet Pro 200 pilot M276nw MFPS.
Please check your messages for additional steps to try.
In the forum next to your handle name simply click on the envelope to see.
Thank you.
Tags: HP Printers
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