Not gen but this copy is

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• I want to convert my trial version of photoshop elements that I bought and it says my serial number is not valid, but this is the exact number of my confirmation e-mail. What should I do?

  I want to convert my trial version of photoshop elements that I bought and it says my serial number is not valid, but this is the exact number of my confirmation e-mail. What should I do

  After that the weekend passes to try...

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• all of a sudden I'm getting "this copy of Windows is not genuine" had this copy of Vista for years

  I did no change that I know, I didn't run Windows updates, but all of a sudden, I get the black background on the desktop.  I tried a system restore, but he said "he has failed."  I keep getting guests to activate my copy of Windows.   My PC is 6 years old, so I have no idea how to activate it.  What can I do?  I have Norton Antivirus, made available by the service provider Comcast.

  Any suggestions

  Your installation is a forgery - the installed key is a Hewlett-Packard computer, while yours is a motherboard ASUS retail.

  The motherboard does not the SLIC table in BIOS to activate a key of ASUS.

  Where she acquired this machine?

  Is there a COA sticker on the case? -If Yes, for which version and edition of Windows is valid? If this isn't the case, you have the package licnese Windows of retail, including disks and the case and the key?

  It is unusual for one such facility last this long without discovery - you have recently made the machine for service or had a friend to do some work on it?

• HP Color LaserJet CM1312nfi MFP does not print, but will copy

  Copies, scans, faxes fine, but when I print the pages are blank. I get messages of ERROR of no..

  When I have access to the pages of menu to perform tasks that includes a print, the pages are blank.

  It recognizes all the cartridges and copy very well.

  Hello mikev9359,

  I understand your concerns. Unfortunately, for this type of printer, I need you to lead our Enterprise Business Community Forums. It will be the right section for this problem. Good luck.

• This copy of windows is not genuine Windows 7 build 7601 sp1 professional

  So after the correction of my sound card I reboot and a few seconds later, I see the watermark this copy of windows is not genuine

  I lance malware bytes detected no malware or rootkits so I run AdwCleaner first no scan no adware, but he did find some registrys with remainders of Iomega who opened his page when I start internet explore and when I updated windows defender detected and proposed to remove it and I remove but does not solve the problem. Computer alienware r4 17 x loseing the sound driver problem and the solutions are not perminite and the normal solution which involves disableing / uninstall High Definition Audio Controller then close the laptop lid sleep, open cover the screen normally solves the problem, but it didn't, so I press the switch which switches between integrated and discrete graphics restarted in not integrated any noise then started in SafeMode saw some uninstalled audio peripheral Microsoft restarted solve the sound, but this copy of windows is not genuine appeared.

  Here is some information that may be useful

  Is there a black background: no

  The page of the activation of the system page

  Status: not available

  ID:not products available

  has ran MGADiag it lists the Validation Code: 50 but here's more information

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc0000022
  Windows product key: *-* - TWPXH - TR3XV-T2Y4K
  The Windows Product Key hash: v5rLSG8N + NkqHg9zS4ysMmx4MfU =
  Windows product ID: 00371-OEM-8992671-00006
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {C42DA7B3-9DD3-4991-9CE7-BFBFF6C61903} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_rtm.101119 - 1850
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Waterfox\waterfox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

  Other data-->
  Office details: {C42DA7B3-9DD3-4991-9CE7-BFBFF6C61903}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-T2Y4K00371-OEM-8992671-000062S-1-5-21-114275638-909899434-2173873415AlienwareM17xR4AlienwareA1220130517000000.000000 + 000AA583007018400FE04090409Time(GMT-05:00) Standard is03ALWAREALIENWRE109

  Content Spsys.log: 0 x 80070002

  License data-->
  On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0 x 80070426' to display the error text. "
  Error: 0x80070426

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Not registered - 0 x 80040154
  The admin service: not registered - 0 x 80040154
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: OAAAAAEABAABAAIAAAACAAAAAwABAAEAbCb81ZK6MJ/aaRqjmm8MDGwkCLaKm04LaF82lBTylmM =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC ALIENWRE ALWARE
  FACP ALWARE ALIENWRE
  DBGP ALWARE ALIENWRE
  HPET ALIENWRE ALWARE
  START ALIENWRE ALWARE
  MCFG ALWARE ALIENWRE
  SLIC ALIENWRE ALWARE
  UEFI ALIENWRE ALWARE
  ASF! ALIENWRE ALWARE
  SLIC ALIENWRE ALWARE
  SSDT INSYDE H2O BIOS
  SSDT INSYDE H2O BIOS
  SSDT INSYDE H2O BIOS
  SSDT INSYDE H2O BIOS
  ASPT ALWARE ALIENWRE
  FPDT ALWARE ALIENWRE
  SSDT INSYDE H2O BIOS
  SSDT INSYDE H2O BIOS
  SSDT INSYDE H2O BIOS
  WDTT ALWARE ALIENWRE

  I might need to enter the key on which is located on the battery (but how when I can not change the key)

  I also have a recovery disk (that came with the computer) which can reinstall windows 7 {last resort}
  Before you say it could be due to an update of windows, but I do not run updates unless necessary [Yes that would make my computer windows more vlurnerable but I can't have a update to mess up the computer which it is once]

  I am at a loss of what to do next might have to reinstall windows...

  First, install the latest Windows updates. I noticed that your installation is Windows 7 Service Pack 1 RTM - 7601.win7sp1_rtm.101119 - 1850.

  http://www.groovypost.com/howto/install-Windows-7-rollup-update-Service-Pack-1/

  See if you are able to change the product key.

  If this is not the case, try the following:

  Click Start, type: CMD

  Right-click on CMD

  Click on run as administrator

  At the command prompt, type the following commands:

  slmgr.vbs - ipk xxxx-xxxx-xxxx-xxxx (to replace the specified in the current product key)

  xxxx-xxxx-xxxx-xxxx - represents your product key

  Press enter on your keyboard

  Leave the command prompt

  Restart your computer

  Try again activate by phone.

• Outlook express,-when I delete something in the Inbox, it won't go away, but a copy appears in the trash

  When you delete a box in question it will not disappear, but a copy goes to the trash, what's the problem?

  You have corruption of dbx files.

  Spend most of your messages out of the Inbox (if you can) and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

  With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.

  Compact all folders as described below.

  To avoid this in the future:

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

• THIS COPY OF WINDOWS in NOT ACTIVE but no activation Wizard message

  Our Lenovo computers (PC has been used for two or three years) began to show the message that "this copy of windows is not enabled, in order to be properly operated under license from this copy must be enabled ' but I didn't activate the windows option in system tools and can not run the command to start the Activation Assistant.  Tried to call support and after I explained all this to several people, the last person to take my call gave me activation line which I couldn't use sinceI can not run the Activation Assistant.  I tried a tool to re - enter the product key in case that was the problem, but the key is the same that has already been registered.  Don't know what else to do.

  Hello

  ·        What version of Internet Explorer is installed on your computer?

  Try the steps in the below article data and check if this is useful.

  http://support.Microsoft.com/kb/312295

  Also check

  http://social.answers.Microsoft.com/forums/en-us/XPInstall/thread/855fe79d-3f8e-454c-b2ba-83486be5459f

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• computer says winvista hmpremuim as active SP2, but Office says that this copy of windows vista is not genuine

  Control Panel says Windows Vista Home Premium, Service Pack 2, but the office he says:

  Windows Vista (TM)

  Build 6002

  This copy of Windows is not genuine

  Windows Vista comes with the computer.  Everything else seems to work very well; It came with temporary Microsoft Office 7, but I never bought it.

  Thank you

  Gita R

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
  (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
  Once saved, run the tool.
  Click on the button continue, which will produce the report.
  To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
  -* in your own thread *, please

  Please also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
   http://www.Microsoft.com/howtotell/content.aspx?PG=COA

• This copy of Windows is not genuine I have Win 7 Home Premium doc & key that came with the pc but no disc, can I come back to win 7 HP?

  Bought an ASUS Eee PC a few months back - a well - was inactive for a few months and now has the following message displays on the screen "this copy of Windows is not genuine" - riddle previous owner installed Win 7 Professional w/o legitimate key? I have Win 7 Home Premium doc & key that came with the pc but not the Windows 7 installation disc. Is there one had to return/restore Win 7 HP without the original disc for Win 7?

  Adding infrom of win diag tool:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - CM74G - RPHKF-PW487
  Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
  Windows product ID: 00371-177-0000061-85265
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7600.2.00010100.0.0.048
  ID: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7600.win7_gdr.120830 - 0334
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Visio Professional 2003 - 100 authentic
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A}1.9.0027.06.1.7600.2.00010100.0.0.048x 32*-*-*-*-PW48700371-177-0000061-852655S-1-5-21-3606206582-1294634331-2799272895ASUSTeK Computer Inc. 1005PE American Megatrends Inc.. 0401 20091110000000.000000 + 000B8B83607018400F404090409Eastern Standard Time(GMT-05:00)03_ASUS_portable103100Microsoft Office Visio Professional 2003118DD0A165A1C2500EhKkzIViDaNcyOyUrmH6SKEP5sY =72085-640-9640702-5517614103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6591714 ACD7202654E586

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-177-000006-00-1033-7600.0000-2572012
  Installation ID: 005144242421870610215885787746464524889844109506716151
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: PW487
  License status: Notification
  Reason for the notification: 0xC004F009 (grace period expired).
  Remaining Windows rearm count: 3
  Trust time: 06/01/2013-06:27:26

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C532
  Beyond: 0 x 0000000000000000
  Event timestamp: 1:4:2013 22:28
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJTQ1TeXyGP8ULjtak5GkPhQ0OYk7nIZ

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC A_M_I_ OEMAPIC
  FACP A_M_I_ OEMFACP
  HPET A_M_I_ OEMHPET
  MCFG A_M_I_ OEMMCFG
  CO-SUBMISSION A_M_I_ OEMECDT
  LASRYVITRAGE A_M_I_ AMI_OEM
  GSCI A_M_I_ GMCHSCI
  SSDT PmRef CpuPm
  SLIC _ASUS_ Notebook

  the key of product in use is touch uses default windows when no key is entered during installation and cannot be enabled. (he has a 30-day grace period that has expired)

  See response from Andrew on how to install home premium.
  Office status: 103 blocked VLK
  Microsoft Office Visio Professional 2003 - 100 authentic
  
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  
  
  your office is not genuine.

• I just got a message at the bottom right of my screen saying Windows 7 Build 7601 this copy of windows is not genuine, BUT IT IS

  I just got a message at the bottom right of my screen saying Windows 7 Build 7601 this copy of windows is not genuine, BUT IT IS.

  I recently got a HDD replacement because there was a problem with my other HDD that was 1 month ago.
  now, I have this message at the bottom right and I don't have a copy of counterfeit Windows.
  can someone help me solve this problem?

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

• Windows Vista Home premium, suddenly tells me " this copy of windows is not genuine " but it is ! how can I fix it?

  Just, I turned on my laptop and logged on to windows. My office is now black with writing down stating "Windows Vista build 6002, this copy of windows is not genuine". That's not true, I've had this laptop for 3 years and Windows Vista Home Premium installed. A popup come ask me to enter a product key, because the current one is not valid. How can I fix without reformatting my laptop?   Diagnosis: Diagnostic (1.9.0027.0) report:-Windows Validation Data--> Validation status: Invalid Code of Validation of license: 50 of the online Cached Validation Code: n/a, hr = 0xc004f012 Windows product key: *-* - 27HYQ - XTKW2-WQD8Q Windows Product Key hash: U8YEZzymoD4DMyaMb32rPrNIS90 = Windows product ID: 89578-OEM-7332157-00061 Windows product ID Type: 2 Windows license Type: OEM SLP Windows OS version : 6.0.6002.2.00010300.2.0.003 ID: {A0E2EF63-1522-475B-9FF0-963FA081E614} (3) is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0 x 80070002 signed by: n/a, hr = 0 x 80070002 product name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6002.vistasp2_gdr.111025 - 0338 TTS Error: Validation diagnostic: resolution state: n/a Vista WgaER data--> ThreatID (s): n/a, hr = 0 x 80070002 Version : n/a, hr = 0 x 80070002 Windows XP Notifications data--> cached result: n/a, hr = 0 x 80070002 file exists: No. Version: n/a, hr = 0 x 80070002 WgaTray.exe signed by: n/a, hr = 0 x 80070002 WgaLogon.dll signed by: n/a, hr = 0 x 80070002 OGA Notifications data--> cached result: Version 102: 2.0.48.0 OGAExec.exe signed by : Microsoft OGAAddin.dll signed by: given Microsoft OGA--> status of the Office: 109 N/A OGA Version: registered, 2.0.48.0 signed by: Microsoft Office Diagnostics: data browser B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3--> Proxy settings: n/a User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) default browser: C:\Program Files\Mozilla Firefox\firefox.exe download signed ActiveX controls: fast download unsigned ActiveX controls: disabled run ActiveX controls and plug-ins: allows you to initialize and script ActiveX controls not marked as safe: disabled allow scripting of Internet Explorer Webbrowser control: disabled Active scripting: allowed ActiveX controls recognized safe for scripting : allowed File Scan data--> data--> Office details: {A0E2EF63-1522-475B-9FF0-963FA081E614}1.9.0027.06.0.6002.2.00010300.2.0.003x 32*-*-*-*-WQD8Q89578-OEM-7332157-000612S-1-5-21-3416911695-796256846-1903382592Hewlett-PackardSLIC-MPCHewlett-PackardF.2420090612000000.000000 + 0009A323507018400F80c 090409AUS Eastern Standard Time(GMT+10:00)03HPQOEMSLIC-MPC109 Spsys.log content: 0 x 80070002 License data--> the software licensing service version: 6.0.6002.18005 name: Windows Vista,. Edition HomePremium Description: Windows operating system - Vista, channel OEM_SLP ID of Activation: bffdc375-bbd5-499d-8ef1-4f37b61c895f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 89578-00146-321-500061-02-1033-6001.0000-1162009 install ID: 019165974743391526041611203961964143082522908981268483 processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474 use license URL: http://go.microsoft.com/fwlink/?LinkID=43476 product key certificate URL: http://go.microsoft.com/fwlink/? LinkID = 43475 partial product key: WQD8Q license status: Notification Notification reason: 0xC004F059. Windows Activation Technologies--> s/o HWID data--> HWID current hash: OgAAAAEAAgABAAEAAQADAAAABQABAAEAeqjuyVAeRPB6f3Sf/N3y9C3imog8/t0OsPbUCqxWaCxGyg == OEM Activation 1.0--> n/a OEM Activation 2.0 data--> valid BIOS for OA 2.0: no, not valid SLIC table Windows marker version: n/a OEMID and OEMTableID consistent: n/a BIOS information: ACPI Table name OEMID value OEMTableID value APIC HPQOEM SLIC - MPC FACP HPQOEM SLIC - MPC HPET HPQOEM SLIC - MPC BOOT HPQOEM SLIC - MPC MCFG HPQOEM SLIC - MPC LAURENCE ASF!            HPQOEM HPQOEM SLIC-SLIC-MPC SSDT PmRef CpuPm SLIC-MPC

  Your problem is that the PC is unable to properly read the table BIOS SLC, which should not be able to activate the key to OEM_SLP product in use here.

  You must change the key to that on your COA sticker on the case of the machine, using the link to the product key of Cange the bottom of system properties - you will then need to activate by phone.

• After the reboot, I get Windows Vista build 6002 this copy of windows is not genuine, but the system... activation seems to be

  After a restart/virus scan (after the large recent Windows Update Microsoft), I see on the background one right part of my screen:

  Windows Vista (TM) Build 6002 this copy of Windows is not genuine.

  I looked at the system screen and it shows only: Windows is activated.

  I ran Microsoft Genuine Diagnostics tool, and it shows:
  Validation status: genuine
  Validation code: 0

  N/a for resolution state (probably because he thinks that the installation is correct).

  Don't know what the issue is here?  Does anyone know a fix for this?  I would rather have not shut down the system after 30 days of work!
  Thank you!

  According to the report that you have posted, you should not see a non-genuine problem - the report is clean.

  If you are indeed to see a non-genuine notification, then is that from time to time, or is this all the time?

  If it is present only from time to time, you have a race condition - and those can be a nightmare to solve, because they disappear as soon as you look at :) They are often caused by antivirus programs in conflict with other programs running

  If it is there all the time, then try the following.

  Vista license store is perhaps damaged or its data can be ruined somehow. Please try the steps below to re-create the store with the correct data.

  (1) open an Internet browser window.
  (2) type: %windir%\system32 in the browser's address bar.
  (3) find the CMD.exe file
  (4) make a right click on CMD.exe and select "Run as Administrator"
  (5) type: net stop slsvc (it may ask you if you're sure, select Yes)
  (6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  (7) type: Rename tokens.bar tokens.dat
  (8) type: cd %windir%\system32
  (9) type: net start slsvc
  (10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
  (11) restart your computer twice.
  (12) you may need to enter you product key and activate it.

• Windows 7 shows this copy of windows is not genuine, but it is

  Hello. I just shot to the top of my pc and my screen is black and I have a ststing "this copy of windows is not genuine" message and I know that it is. I have the drive, box, product keys etc all thoughts.

  Have you tried to restart by phone?

  Activate Windows 7 manually:
  1. click on start and in the search for box type: slui.exe 4

  2. press enter on your keyboard

  3. Select your country.
  4. Select the telephone activation option and brace yourself for a real person.

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

  Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

• Windows 7 - Build 7601 this copy of Windows is not genuine

  Hello everyone.

  Im a newbie here so I hope I get this right.
  I have a question about this message on my desk to read "Windows 7 Build 7601 this copy of Windows is not genuine."?
  I bought this Satellite c660 to Qatif in Saudi Arabia and now he's here in the Philippines.
  My laptop is Windows 7 Professional 32-bit. It asks for a product key and I can't find one. There is no product in the background key sticker and I don't know where to get that.
  I ran a diagnostic and I hope this helps.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - CM74G - RPHKF-PW487
  Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
  Windows product ID: 00371-177-0000061-85062
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84} (4)
  Admin: No.
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.111118 - 2330
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 103 blocked VLK
  Microsoft Office Enterprise 2007 - 103 blocked VLK
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}1.9.0027.06.1.7601.2.00010100.1.0.048x 32*-*-*-*-PW48700371-177-0000061-850625S-1-5-21-3557145390-3644324294-2060978674TOSHIBASatellite C660TOSHIBA1.6020110707000000.000000 + 0004B8C3E07018400F804090409Korea Standard Time(GMT+09:00)03TOSCPLTOSCPL00103103Microsoft Office Enterprise 200712ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-65261 14

  Content Spsys.log: 0 x 80070002

  License data-->
  Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 3:15:2012 19:39
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT + lnD3en8mEX4nsL 8NxRgtMToxMDARso plus

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: no, table invalid SLIC
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP TOSCPL CRESTLNE
  HPET INTEL CRESTLNE
  START PTLTD $SBFTBL$
  MCFG INTEL CRESTLNE
  OSFR TOSHIBA HAS + 2ND ID
  SLIC TOSCPL TOSCPL00
  SSDT BrtRef DD01BRT
  SSDT BrtRef DD01BRT

  Please someone help? I'm not a techno person and I don't know how to solve this problem. Thanks and regards.

  > How can I get a copy?
  If your laptop was initially shipped with Win7 preinstalled and you want to now order original Toshiba Recovery disk for your laptop that you can do it on https://backupmedia.toshiba.eu/landing.aspx
  >... where I can find a product key that I use to activate windows?
  You can not find it. I put t understand your question. If you use OS Toshiba you n t need activation code, but if not you and if pre-installed OS is installed with the installation of Microsoft disk you need to pay for a valid license.

  All the time, you're in the magic circle. You always ask the same question, but somehow, you don t read what other people write here. Please read another thread - http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=262518

• "Build 6002: this copy of Windows is not genuine".

  Hello world...

  I've had my TOSHIBA Satellite L40-139 for more than a year. She was purchased by PC World and came with a preinstalled version of Windows Vista Edition Home Premium. I don't have the disc that came with the laptop, but the Windows installed is genuine.

  I went to install Vista Service Pack 2 after you download. I restarted my laptop only to find my desktop wallpaper disappeared and was replaced with a black background and the following text in the lower right of the desktop:

  Windows Vista (TM)
  Build 6002
  This copy of Windows is not genuine

  She was followed by a pop-up with two options, 'Activate now' or 'Activate later', followed by a pop up an error that says Windows must be reinstalled as a "unauthorized modification were made...". Please insert the CD or DVD. If I press 'Activate now' he's just another pop up that says I can contact TOSHIBA. If I click on the link it will just a standard screen for "help!"

  I don't know what to do... I have the sticker intact COA product key and tried to enter, but she returned with various errors. It's like as soon as I installed service pack 2 I had problems. Yet once again, I don't have Vista or a toshiba recovery disk (I don't even know if it came with one). I tried to restore Windows, but it returns with the same screens!

  Help!

  PS. is the Toshiba support line a toll-free number? Does anyone know a number that is free to call mobile phones? (I don't have a landline).

  Your model of laptop is not delivered with the recovery disk, but with recovery image stored on the HARD drive. In s manuals document clearly describes that you must fund recovery DVD only tool preinstalled Toshiba recovery disc creator.

  Version of the OS pre-installed (Toshiba recovery image factory settings) is definitely authentic and I really don t understand how it can happen. I mean thousands of people do the same update, and there is no other claim on similar problems.

  Anyway, if you didn t create recovery disk you can try now is to reinstall the OS using the HDD recovery procedure. How to do this you can read in document http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm Toshiba FAQ
  This will remove all HARD drive, extract second partition so if you have some important data backup.

  If it will not let me know.