Windows 7 shows this copy of windows is not genuine, but it is
Hello. I just shot to the top of my pc and my screen is black and I have a ststing "this copy of windows is not genuine" message and I know that it is. I have the drive, box, product keys etc all thoughts.
Have you tried to restart by phone?
Activate Windows 7 manually:
1. click on start and in the search for box type: slui.exe 4
2. press enter on your keyboard
3. Select your country.
4. Select the telephone activation option and brace yourself for a real person.
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP
Tags: Windows
Similar Questions
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I just got a message at the bottom right of my screen saying Windows 7 Build 7601 this copy of windows is not genuine, BUT IT IS.
I recently got a HDD replacement because there was a problem with my other HDD that was 1 month ago.now, I have this message at the bottom right and I don't have a copy of counterfeit Windows.can someone help me solve this problem?Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-usPlease run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012 -
I've got a massege that my copy of windows is not genuine but mine is orginal
I've got a massege that my copy of windows is not genuine but mine is orginal. I had 4 years, the CD that came with my dell pc
check your activation status:
Start > right click on computer > properties
You can check under the Windows Activation, it's at the bottom of the screen.
If you believe that you are using a genuine Windows Vista OEM, click activate now. then, enter the product key that is located on the certificate of authenticity.
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After a restart/virus scan (after the large recent Windows Update Microsoft), I see on the background one right part of my screen:
Windows Vista (TM) Build 6002 this copy of Windows is not genuine.
I looked at the system screen and it shows only: Windows is activated.
I ran Microsoft Genuine Diagnostics tool, and it shows:
Validation status: genuine
Validation code: 0N/a for resolution state (probably because he thinks that the installation is correct).
Don't know what the issue is here? Does anyone know a fix for this? I would rather have not shut down the system after 30 days of work!
Thank you!According to the report that you have posted, you should not see a non-genuine problem - the report is clean.
If you are indeed to see a non-genuine notification, then is that from time to time, or is this all the time?
If it is present only from time to time, you have a race condition - and those can be a nightmare to solve, because they disappear as soon as you look at :) They are often caused by antivirus programs in conflict with other programs running
If it is there all the time, then try the following.
Vista license store is perhaps damaged or its data can be ruined somehow. Please try the steps below to re-create the store with the correct data.
(1) open an Internet browser window.
(2) type: %windir%\system32 in the browser's address bar.
(3) find the CMD.exe file
(4) make a right click on CMD.exe and select "Run as Administrator"
(5) type: net stop slsvc (it may ask you if you're sure, select Yes)
(6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
(7) type: Rename tokens.bar tokens.dat
(8) type: cd %windir%\system32
(9) type: net start slsvc
(10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
(11) restart your computer twice.
(12) you may need to enter you product key and activate it. -
Just, I turned on my laptop and logged on to windows. My office is now black with writing down stating "Windows Vista build 6002, this copy of windows is not genuine". That's not true, I've had this laptop for 3 years and Windows Vista Home Premium installed. A popup come ask me to enter a product key, because the current one is not valid. How can I fix without reformatting my laptop? Diagnosis: Diagnostic (1.9.0027.0) report:-Windows Validation Data--> Validation status: Invalid Code of Validation of license: 50 of the online Cached Validation Code: n/a, hr = 0xc004f012 Windows product key: *-* - 27HYQ - XTKW2-WQD8Q Windows Product Key hash: U8YEZzymoD4DMyaMb32rPrNIS90 = Windows product ID: 89578-OEM-7332157-00061 Windows product ID Type: 2 Windows license Type: OEM SLP Windows OS version : 6.0.6002.2.00010300.2.0.003 ID: {A0E2EF63-1522-475B-9FF0-963FA081E614} (3) is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0 x 80070002 signed by: n/a, hr = 0 x 80070002 product name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6002.vistasp2_gdr.111025 - 0338 TTS Error: Validation diagnostic: resolution state: n/a Vista WgaER data--> ThreatID (s): n/a, hr = 0 x 80070002 Version : n/a, hr = 0 x 80070002 Windows XP Notifications data--> cached result: n/a, hr = 0 x 80070002 file exists: No. Version: n/a, hr = 0 x 80070002 WgaTray.exe signed by: n/a, hr = 0 x 80070002 WgaLogon.dll signed by: n/a, hr = 0 x 80070002 OGA Notifications data--> cached result: Version 102: 2.0.48.0 OGAExec.exe signed by : Microsoft OGAAddin.dll signed by: given Microsoft OGA--> status of the Office: 109 N/A OGA Version: registered, 2.0.48.0 signed by: Microsoft Office Diagnostics: data browser B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3--> Proxy settings: n/a User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) default browser: C:\Program Files\Mozilla Firefox\firefox.exe download signed ActiveX controls: fast download unsigned ActiveX controls: disabled run ActiveX controls and plug-ins: allows you to initialize and script ActiveX controls not marked as safe: disabled allow scripting of Internet Explorer Webbrowser control: disabled Active scripting: allowed ActiveX controls recognized safe for scripting : allowed File Scan data--> data--> Office details:
{A0E2EF63-1522-475B-9FF0-963FA081E614} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 32 *-*-*-*-WQD8Q 89578-OEM-7332157-00061 2 S-1-5-21-3416911695-796256846-1903382592 Hewlett-Packard SLIC-MPC Hewlett-Packard F.24 9A323507018400F8 0c 09 0409 AUS Eastern Standard Time(GMT+10:00) 0 3 HPQOEM SLIC-MPC 109 Your problem is that the PC is unable to properly read the table BIOS SLC, which should not be able to activate the key to OEM_SLP product in use here.
You must change the key to that on your COA sticker on the case of the machine, using the link to the product key of Cange the bottom of system properties - you will then need to activate by phone.
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Copy of Windows is not genuine, but ive used it for 3 years!
I recently installed a new motherboard and CPU on my computer, but because of a problem when I rebooted, I hade completely Formate Windows, and reinstall my copy of windows 7, which is a copy of manufacturers. Now I get the error, "this copy of windows is not genuine".
wrong to view the results of the DIAG, I have no idea what they mean!
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 8CB3G - V3R4B-2HGMV
Windows product key hash: 0ShoTWgA8IIJd1DYOBsUiTV4HXg =
Windows product ID: 00371-OEM-9318464-00613
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {796CB358-6641-4E03-BF7C-D70D8E557EC8} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130801 - 1533
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]Other data-->
Office details:{796CB358-6641-4E03-BF7C-D70D8E557EC8} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-2HGMV 00371-OEM-9318464-00613 8 S-1-5-21-1700107956-874471918-2025378634 NOVATECH LTD MBB - 46708 B American Megatrends Inc.. F7 35703307018400F4 0809 0409 GMT Standard Time(GMT+00:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-184-600613-02-2057-7601.0000-1032014
Installation ID: 008712966032226673177355439866389102265261439716704912
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 2HGMV
License status: initial grace period
Time remaining: 43200 minute (30 day (s))
Remaining Windows rearm count: 2
Time to trust: 13/04/2014 22:28:37Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Not registered - 0 x 80040154
The admin service: not registered - 0 x 80040154
Output beyond bitmask:--> HWID data
Current Hash HWID: LgAAAAEAAQABAAIAAAACAAAAAQABAAEAln3eCAbo7GpoTsTe4pViPRC3DKPI9g ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
ALASKA APIC HAS M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG
FPDT ALASKA A M I
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
ADELINE ALASKA A M I
LAURENCE INTEL HSWI hope someone can help!
The phone activation still give a try:
You might be lucky:
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
The other windows of day did an automatice update and now the above message appears at the bottom right of my office. However, it is a true copy and it is enabled.
How can I get rid of this message.
EDIT: The problem seems to be resolved now
Your report looks very good.
The problem is probably due to a race condition that temporarily blocked the operation License Service - including the system then interpreted as an attack on WGA and so marked. Often a reboot clears it, or it disappears when the system is a new trial.
It may have been a series of updates to .NET the cause - they tend to become pretty much the processor upon restart, while they re - optimize.
-
message saying that windows 7 not genuine
After formatting my computer, I started getting a message saying my windows is not genuine, but it is. Online activation is not working and I can't find a number to activate by phone after you type the code .exe in the search.
How he validated?
Try the following:
Click Start, right click on computer
Click on properties
Scroll down to the Windows Activation
Click on the link 'change product key '.
Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.
COA certificate of authenticity:
http://www.Microsoft.com/howtotell/content.aspx?PG=COA
??
What is the certificate of authenticity for Windows?
http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity
Or
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
What should I do when my computer screen is showing this .windows 7 Build 7601 this copy of windows is not genuine.could it be a scam or not.
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012 -
Vista Home Premium x 64 lie "this copy of Windows is not genuine". Solution?
Why my Windows Vista Home Edition Premium x 64 (active with the serial number on the side of the case more than 3 years ago) suddenly puts an overlay at the bottom right of my desk saying: -.
"Windows Vista (TM)".
Build 6002
This copy of Windows is not genuine ".I have not done something 'new' with him, did not have any material (Chipset, processor and MAC address are the same, not BIOS updated firmware etc.) or installed a major service pack (just the regular updates for the Defender) and all of a sudden it tells me I'm a thief of cheating When I KNOW for a fact that I am not.
I have never shared my license key with anyone. (at least not consciously) I've never disabled Windows. I didn't join a new area or changed my working group. I've not yet been messing around in my system registry these last time.
This message is very disturbing, I realized that the 'Premium' features, which I do not use a fair bit, stop working shortly after this message.
What should I do to reassure Windows that's really authentic?
Oh, wait... I remember something that I do... I've been running thorough Defrags recently. Resized the Swap Partition (Yes, I keep a partition for the pagefile 'fixed size' and hide only) and changed the BCD to 'show' the Test of memory Vista boot option.
One of these would cause?
I do not see why and don't know what to do to fix.
Actually... the problem is not that the defragment utility.
If I jump the boot time defragmentation (or he analyzes that no hard drive need to be defragmented) no office message.
If a drive is defragmented during startup, Windows isn't genuine this session.
For all MSVPs, who may be interested to hear this strange story and understand why... the software in question is UltraDefrag.
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Why my computer says "Windows 7 build 7601 this copy of windows is not genuine
My laptop is 3 or 4 years and one month ago, it crashed I took it to a computer tech and he replaced the hard drive. Since then he has demonstrated this message in the right corner "Windows 7 build 7601 this copy of windows is not genuine". Why it shows this message and how to fix it?
Ask you to gothrough the thread below:
-
Hello
My PC froze because of the power failure. A to stop by pressing the power button for 8 seconds.
After I turn on the PC, I got a message that the BIOS has been altered. Since I have a motherboard Gigabyte with dual BIOS, he turned off the second BIOS.
After the PC is returned to the Windows desktop, the background changed to black with the text in the right corner:
"Windows 7"
'Build 7601'
"This copy of Windows is not genuine."
I know this is true because I buy a commercial version of Windows 7 Ultimate edition of Microsoft. I guess that Windows detects the second BIOS as a different system.
I restarted the computer, then Windows activated by itself. Under the Control Panel, he showed that he was authentic.
For two weeks and the "activate Windows now" are back. "Requires a change in hardware or driver will allow you to activate Windows again." "Click on the message to start activation."
The context has changed to black with the text in the right corner:
"Windows 7"
'Build 7601'
"This copy of Windows is not genuine."
I try to type the key to packing, that it does not work.
Any ideas?
Use the phone activation, do not meet all the guests until the opportunity to talk to a real person, it is preferable during the normal working day
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I get an error, "this copy of Windows is not genuine" when I try to reinstall Windows 7.
I tried to reinstall Windows on a machine running Windows 7 Build 7601 made-to-measure and now I get a "this copy of Windows is not genuine error» I was trying to transfer the operating system of a 30 GB SSD to a new 90 GB SSD as the space available on the 30 GB version has been insufficient.
Windows 7 Home Premium 64 bit.
I really need to clean all drives and reinstall from scratch on the 90 GB SSD drive, but I'm not able to get order of format etc.
Thanks for your help.
Original title: problem with Windows 7 reinstall
Hi SheldonHarrison,
Thanks for posting in the Microsoft Community. It seems that you have a problem with the activation of Windows after changing the hard drive. This can be very frustrating for you, and I appreciate the efforts you have put in. Let us work together as a team to get this number fixed.
We start with a few questions-
Did you do any other changes on the computer?
I would like more information about the issue.
Method-
You are facing this problem since you move the Windows to another hard drive.
You must use the same product key and try activating Windows.
I would have you refer to the steps suggested by Keith - the wire.
We know if you need help. We will be happy to help you.
Thank you.
-
Windows 7 - Build 7601 this copy of Windows is not genuine
Hello everyone.
Im a newbie here so I hope I get this right.
I have a question about this message on my desk to read "Windows 7 Build 7601 this copy of Windows is not genuine."?
I bought this Satellite c660 to Qatif in Saudi Arabia and now he's here in the Philippines.
My laptop is Windows 7 Professional 32-bit. It asks for a product key and I can't find one. There is no product in the background key sticker and I don't know where to get that.
I ran a diagnostic and I hope this helps.Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - CM74G - RPHKF-PW487
Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
Windows product ID: 00371-177-0000061-85062
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84} (4)
Admin: No.
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118 - 2330
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 32 *-*-*-*-PW487 00371-177-0000061-85062 5 S-1-5-21-3557145390-3644324294-2060978674 TOSHIBA Satellite C660 TOSHIBA 1.60 4B8C3E07018400F8 0409 0409 Korea Standard Time(GMT+09:00) 0 3 TOSCPL TOSCPL00 103 103 Microsoft Office Enterprise 2007 12 ACD7202654E586 fFic3JgCreGGRxyF8uMWB4R4Jcg = 89388-707-1528066-65261 14 Content Spsys.log: 0 x 80070002
License data-->
Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 3:15:2012 19:39
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT + lnD3en8mEX4nsL 8NxRgtMToxMDARso plusActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: no, table invalid SLIC
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIBA HAS + 2ND ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRTPlease someone help? I'm not a techno person and I don't know how to solve this problem. Thanks and regards.
> How can I get a copy?
If your laptop was initially shipped with Win7 preinstalled and you want to now order original Toshiba Recovery disk for your laptop that you can do it on https://backupmedia.toshiba.eu/landing.aspx
>... where I can find a product key that I use to activate windows?
You can not find it. I put t understand your question. If you use OS Toshiba you n t need activation code, but if not you and if pre-installed OS is installed with the installation of Microsoft disk you need to pay for a valid license.All the time, you're in the magic circle. You always ask the same question, but somehow, you don t read what other people write here. Please read another thread - http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=262518
-
"Build 6002: this copy of Windows is not genuine".
Hello world...
I've had my TOSHIBA Satellite L40-139 for more than a year. She was purchased by PC World and came with a preinstalled version of Windows Vista Edition Home Premium. I don't have the disc that came with the laptop, but the Windows installed is genuine.
I went to install Vista Service Pack 2 after you download. I restarted my laptop only to find my desktop wallpaper disappeared and was replaced with a black background and the following text in the lower right of the desktop:
Windows Vista (TM)
Build 6002
This copy of Windows is not genuineShe was followed by a pop-up with two options, 'Activate now' or 'Activate later', followed by a pop up an error that says Windows must be reinstalled as a "unauthorized modification were made...". Please insert the CD or DVD. If I press 'Activate now' he's just another pop up that says I can contact TOSHIBA. If I click on the link it will just a standard screen for "help!"
I don't know what to do... I have the sticker intact COA product key and tried to enter, but she returned with various errors. It's like as soon as I installed service pack 2 I had problems. Yet once again, I don't have Vista or a toshiba recovery disk (I don't even know if it came with one). I tried to restore Windows, but it returns with the same screens!
Help!
PS. is the Toshiba support line a toll-free number? Does anyone know a number that is free to call mobile phones? (I don't have a landline).
Your model of laptop is not delivered with the recovery disk, but with recovery image stored on the HARD drive. In s manuals document clearly describes that you must fund recovery DVD only tool preinstalled Toshiba recovery disc creator.
Version of the OS pre-installed (Toshiba recovery image factory settings) is definitely authentic and I really don t understand how it can happen. I mean thousands of people do the same update, and there is no other claim on similar problems.
Anyway, if you didn t create recovery disk you can try now is to reinstall the OS using the HDD recovery procedure. How to do this you can read in document http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm Toshiba FAQ
This will remove all HARD drive, extract second partition so if you have some important data backup.If it will not let me know.
Maybe you are looking for
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just bought a new mini. I want to use a keyboard and a wired mouse, but the mini won't let me turn off bluetooth or recognize the keyboard or wired mouse. can anyone help with this?
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ScanJet 3500c from windows to windows vista
I down loaded the program recommended by hp but the scanner is still not working properly, any hepl out there, I have a system dell
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1 TB usb external hard drive is not when plugged again macbook air
I bought a new MacBook Air 13 "early 2015 running el Capitan 10.11.1 I plugged it into the usb a port 1 to transcend storejet external HD. The HD will come on indicating power exists, but there is no way to find it on my computer. It is not in the fi
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I asks me to install the next Vista update whenever I log on... Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update (KB951847) x 86 But get the following message... "Windows update currently installed other updates. P
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Hello This afternoon, I tried to install the home group. When I did, I got a message that windows could set up homegroup for this pc. (I'm not sure if this is relevant, but it's the last thing I did with windows before my problems started).-At the mo