not happy trying to cancel and adobe sent me in circles with no contact info
I am trying to cancel the membership at least, adobe does not show the order to cancel it, but is charging me there is no phone number to call or chat that I need to be contacted immediately
Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
Support chat | To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Cancel your subscription or membership. Creative cloud
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Tags: Adobe
Similar Questions
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Why can't I cancel my membership? I keep getting this accusation after I think that I canceled and Adobe keeps just me routing to different links.
Hello
If you are unable to cancel it yourself on Adobe.com you can refer to the link according to cancel your Adobe Creative Cloud membership
or contact the Adobe customer support contact customer service
-
I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel? Why can't I talk to someone on the phone?
In order to cancel the order, please contact customer service
You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
-
Asslam o aliakum. I have a problem with itunes 12.3.2 it is not downloaded the 10 windows and when I connect m iphone with itunes and want to update to 9.2 says please download itunes new version for ios 9.2... help me with this... How to solve this problem.
Greetings Dani56777,
Thank you for using communities Support from Apple!
I understand that you run Windows 10 and you must update iTunes to the latest version so that your iPhone will be recognized when connected. I do not know if you receive an error when you try to update iTunes or not.
If you need information on how to update iTunes, please follow the instructions in the following link.
Download the latest version of iTunes for Windows - Apple Support
If you receive an error or alert, you can consider removing iTunes and all of its associated components and then reinstalling fresh iTunes on your computer. That would give you the latest version of iTunes. If you need execute this process, please follow the steps described in the following article.
Remove iTunes Control Panel and its associated components
Use the control panel to uninstall iTunes and software components in the following order:
- iTunes
- Apple Software Update
- Apple Mobile Device Support
- Hello
- Apple Application Support 32-bit
- Apple Application Support 64-bit
On some systems, iTunes can install two versions of the Apple Application Support. What is expected. If both are present, do not forget to uninstall both versions.
Do these elements in a different order, uninstall or uninstall only some of them. This could have unintended effects. After you uninstall a component, you may be asked to restart your computer. Wait to restart your computer until you finish remove all components.
Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components
Have a great day!
-
I had already been told by phone when I tried to cancel before the end of my 12 month subscription that I have to wait until it ended and then could cancel when I tried that I would be out of the period of 12 months, otherwise I would have to pay the cancellation fee or pay the rest of the period. So, today, when I tried to cancel, I was shocked to be told I had been concluded an additional month of 12 June 2015 plan and having to pay £ 91,30 cancellation fees. They said they sent me, but I don't have email, not even in junk. When I tried to complain, customer service were not at all helpful and stuck to their "script" that I have to pay to the top! I find it disgusting that Adobe Customer Services have no customer any service to their customers.
Hello monia,.
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
-
HOW I CAN CANCEL SUSCRIPCION CLOUD CREATIVE MONTHLY MI? HE INTENTADO TODAS LAS MANERAS POSSIBLE Y AUN NO CAN NOT, MI CUENTA NO. DA THE OPTION OF CANCEL POR FAVOR ADOBE SOPORTE, AYUDENME I NEED NAO ESTA SUSCRIPCIONPCION CANCEL.
Cancel the cloud http://forums.adobe.com/thread/1439535?tstart=0 can help
or
Adobe contact information - http://helpx.adobe.com/contact.html
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My cd rom is not working, tried the fix and still does not not any suggestions?
They open and close but sounds like the discs just spin, will not read or write. First one did not, then the other follow-up, need help please. I have a dell 2600 I know its old, but for what I need for it's ok, lol
Hi grdngrl,
1. don't you make changes before the show?
If you have any non Microsoft software installed CD/DVD burning, then uninstall them and check the result.
See How to change or remove a program in Windows XPFor additional troubleshooting steps, see How to troubleshoot common problems that occur when can't read a CD or DVD
Visit our Microsoft answers feedback Forum and let us know what you think.
-
Hello
I had my laptop dell inspiron 1564 about two months ago and today when I turned on my laptop a message appeared on the screen the battery is not supported by the system . Can someone guide me through this question please?
I have another question as well... the second day of my purchase of this product, that the screen is empty, n when I tried to turn on the key to the power of the laptop, a message appeared that the display driver has stopped responding earlier and it happened recently in a few days back as well. I will be very happy if someone can help me please on these two problems. In the hope of a solution in due course.
Thank you
Amira.
2 months old?
It is under warranty.
Contact Dell and file a claim of guarantee on their records. as it may be the precursor of coming problems with it.
http://support.Dell.com/support/topics/global.aspx/support/DellCare/contact_technical_support
See you soon.
Mick Murphy - Microsoft partner
-
After the upgrade to Windows Vista Ultimate SP2 Windows 7, I couldn't FSX to load. It would hang at the splash screen. This has since been resolved and may have been a conflict between my card graphic and sound card and maybe even my webcam. I then tried to reinstall FSX. However, I decided to load up the Accerleration as before, but when I entered the activation code it says after trying that he could not get an answer to the server and to verify that I had an internet session active. I did, but he always refused to activate. So I uninstalled FSX acceleration and ran repair on FSX. But now, he wants the activation code for FSX and when I write this so I always get the message that it cannot get a response from the server, please try again later or check that your internet connection is active. I have the full internet connection, but doesn't understand why it won't save my activation codes. I am limited to 30 minutes and cannot be installed acceleration as it wants the code for FSX. I read on the forum that you can uninstall and reinstall on the same computer as many times you like then why used enable it? It seems that he doesn't like my internet connection even though I am on the internet. Anyone has any ideas. My pc is a Dell Inspiron 530 s with Nvidia 9400Gt card and card Soundblaster with 160 gb 1.66 ghz, 4gig ram and router Netgear WGR614 cable wireless
Hi steve, I managed to install in the end. I upgraded to a hard drive more that I wanted more space and copied the image to the new drive. FSX is not yet accept the keys during the installation. I ran the above utilities (see blog Amritas) to clear the license keys, empty temporary folders and change the registry entry by using 'regedit' on the command line, but still his wouldn't. In the end, I installed and uninstalled three times until I finally installed it on a partition on the drive and he finally accepted the license keys. This was done on the original admin user account that I had problems with from the start. I have now it works. The utility I used was KB928080 Microsoft. I can only suggest you keep trying or partition of your hard drive and try and install on the new partition after erasing the license keys and temp folders (see above Amrita). I can't guarantee that it works well. To me it's a question of licenses i.e. acceleration has been uninstalled and reinstalled many times so it will no longer accept the license keys. Happy installing! I don't know how is it frustrating.
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Hi, I have an Envy Touchsmart J001 TX laptop. I've upgraded to 8.1 Windows a few days back and my pc was working fine. Yesterday, my WIFI and Bluetooth stopped being detected.
I checked Device Manager and it does not show the adapters. My system has BT Ralink and Realtek wifi b/g/n.
Restart the system, WiFI present themselves and worked normally, but on next reboot disappeared again.
The physical plane mode button is orange and pressing or off change in the status of shows like airplane on or off but the notification area icon mode shows no change.
The network and sharing Center shows not router WIFI in the settings of the card and even the menu of configuration of Windows 8 don't tell no detected wirelessadapter.
I've updated my drivers and even my BIOS. Earlier I got the version of BIOS INSYDE F.24 and current installed BIOS is INSYDE F.53. Here is the log file in the folder SWsetup containing the unzipped BIOS file. I think that the BIOS is not installed correctly. Please analyze the log file and do not tell if you see something wrong.
Has anyone else had a similar problem with the update of the BIOS, or with WIFI after Win 8.1 update?
-Log started: 2014/04/16 19:50:11
Initializing...
Log file: c:\SWSetup\SP65654\InsydeFlash.Log
Settings file: c:\SWSetup\SP65654\platform.ini (found)
Executable: c:\SWSetup\SP65654\InsydeFlash.exe
Version: 4.5.6.1 build: InsydeFlash
Date: Mon 21 Oct 13:11:30 2013Resource file: c:\SWSetup\SP65654\iscflash.dll (load)
Application name: InsydesFlash
Information of the operating system: Microsoft Windows 8 - supported
M - FD: 0 0 0 2 does not match FFFFFFFF & 1963103 C! = 1962103 C
M FD: Match!
M - FD: FD name 01966.fd
IHISI Version: 204
M - FD: 0 0 0 2 does not match FFFFFFFF & 1963103 C! = 1962103 C
M FD: Match!
M - FD: FD name 01966.fd
sH19Infor.dwBootBlockInfo: 10 d
Check of sign of starting block: 1
The status of function block start: 4
Lock status of the EC: 8
Sign checks number of items: 0
BBL level: 2
M - FD has achieved:
01966.FD
Offset: 7380688
Allow Version: 000, Dex: 0
Current version: F.24, Dex: 3876
Current BIOS version is greater than the version installed in the Ini.
SearchVolumeFileAndCreateDirectory
SearchVolumeFileAndCreateDirectory
SearchVolumeFileAndCreateDirectory
SearchVolumeFileAndCreateDirectory
SearchVolumeFileAndCreateDirectory
SearchVolumeFileAndCreateDirectory
SearchVolumeFileAndCreateDirectory
M - FD has achieved:
01966.FD
Allow Version: 000, Dex: 0
Current version: F.24, Dex: 3876
Current BIOS version is greater than the version installed in the Ini.
Partition: 1 WMI 0x0D: 1
Check the package: 1
Sign of the BIOS: 1
BIOS size: 0 x 00800000, SHA1 sign size: 0x00000000, SHA256 sign size: 0x00000100
Sign of the file: 1
Open file c:\SWSetup\SP65654\01966.fd
No sign of present
Reading 8388608 bytes of the file starting with 0...
The BIOS image size: 8388608 (0 x 00800000)
sH19Infor.dwBootBlockInfo: 10 d
Check of sign of starting block: 1
The status of function block start: 4
Lock status of the EC: 8
Sign checks number of items: 0
BBL level: 2
Current BID: 0008EFA0, new BID: 0008EFA0 size of BIOS: 00800000
non_shareEC Ec starting address: 00000000, end of Ec address: 00000000, current size: 00010000, new size: 00010000Preparation stage
Error code: 3010 (0x00000BC2)
Cleanup phase
Step completed
-Newspaper arrested: 2014/04/16 19:50:55-Log started: 2014/04/17 22:05:35
Initializing...
Log file: C:\SWSetup\SP65654\InsydeFlash.Log
Settings file: C:\SWSetup\SP65654\platform.ini (found)
Executable: C:\SWSetup\SP65654\InsydeFlash.exe
Version: 4.5.6.1 build: InsydeFlash
Date: Mon 21 Oct 13:11:30 2013Resource file: C:\SWSetup\SP65654\iscflash.dll (load)
Application name: InsydesFlash
Information of the operating system: Microsoft Windows 8 - supported
M - FD: 0 0 0 2 does not match FFFFFFFF & 1963103 C! = 1962103 C
M FD: Match!
M - FD: FD name 01966.fd
IHISI Version: 204
M - FD: 0 0 0 2 does not match FFFFFFFF & 1963103 C! = 1962103 C
M FD: Match!
M - FD: FD name 01966.fd
sH19Infor.dwBootBlockInfo: 10 d
Check of sign of starting block: 1
The status of function block start: 4
Lock status of the EC: 8
Sign checks number of items: 0
BBL level: 2
M - FD has achieved:
01966.FD
Offset: 7380688
Allow Version: 000, Dex: 0
Current version: F.53, Dex: 3923
Current BIOS version is greater than the version installed in the Ini.
SearchVolumeFileAndCreateDirectory
SearchVolumeFileAndCreateDirectory
SearchVolumeFileAndCreateDirectory
SearchVolumeFileAndCreateDirectory
M - FD has achieved:
01966.FD
Allow Version: 000, Dex: 0
Current version: F.53, Dex: 3923
Current BIOS version is greater than the version installed in the Ini.
Partition: 1 WMI 0x0D: 1
Check the package: 1
Sign of the BIOS: 1
BIOS size: 0 x 00800000, SHA1 sign size: 0x00000000, SHA256 sign size: 0x00000100
Sign of the file: 1
Open the file C:\SWSetup\SP65654\01966.fd
No sign of present
Reading 8388608 bytes of the file starting with 0...
The BIOS image size: 8388608 (0 x 00800000)
sH19Infor.dwBootBlockInfo: 10 d
Check of sign of starting block: 1
The status of function block start: 4
Lock status of the EC: 8
Sign checks number of items: 0
BBL level: 2
Current BID: 0008EFA0, new BID: 0008EFA0 size of BIOS: 00800000
non_shareEC Ec starting address: 00000000, end of Ec address: 00000000, current size: 00010000, new size: 00010000Preparation stage
Error code: 3010 (0x00000BC2)
Cleanup phase
Step completed
-Newspaper arrested: 2014/04/17 22:06:11Problem solved with the permission of edsilha response: http://h30434.www3.hp.com/t5/Wireless-Internet-Home-Networking/Wireless-button-stays-orange-Will-not-turn-on/m-p/914285
HP technical support comes to walk me through the resolution of this problem.
1. remove the battery and unplug the power supply
2. press and hold the power on button for 30 seconds
3. allow battery but to plug the power unit in
4. Press power button, then press the f10 key immediately (a number of times)
5. the bios Setup menu appears
6. select Reset default values
7. Select Save and exit
System boots and the wifi key changes from orange to blue
-
I am trying to cancel my student membership
Each time I followed the steps I'm canceling my subscription, he said: I am on a 30 day free trial, when I'm not and I had to pay 19.99 a month for a while now. It just took an another 19.99 on my account and I don't want to be cancelled today. This is not the first time I tried to cancel and I won't pay for it.
Hi Stephanie,
I checked your account details, but there are no active subscriptions.
Please log in to adobe.com with the correct address. You will find the active subscription plans and products.
If it's subscription month. You can cancel this subscription form your adobe account:
Cancel your membership creative cloud
Otherwise please contact support:
Hope this will help you.
Concerning
Megha Rawat
-
I want allows you to CANCEL my ADOBE STOCK as soon as possible.
I am trying to cancel my Adobe stock options from month to month and I followed all the information and I just turn in a circle and back on the same page all the time. There should be a Cancel button directly on my profile but no. This is a kind of way to make money on our backs. I want allows you to cancel my ADOBE STOCK as soon as possible. I lost 45 minutes of my valuable time with that *. So please, solve it as soon as possible.
Hello
You have purchased a subscription to the month that can be undone at any time via your account page or by contacting customer service - please check Adobe - General conditions of subscription
As advised previously, please contact support if more assistance is required - contact customer service
Kind regards
Bev
-
Firefox 7.0.1 on Win7 pro 64
Hello team FF & community.
sometimes FF 6/7 shows a VERY strange behavior:
While 'normal' things on Web sites (click on the links, edit text, scrolling, evolution of the tabs boxes) FF starts to ignore my simple clicks. The only way to work is with double-click instead of single-click (i.e. for links, enter a SBO, switch tabs, even to open a menu of Firefox) for all actions.Previously, the last example was about a minute
https://plus.google.com/circles/find
While moving to a "circle" contact - FF changes only are allowed double clicks. No errors, no message.
I found this behavior buggy on many different sites - simple websites and with complex features, too - in the past few weeks since bf6 + 7 are current versions.
With my other two questions, I get the idea that the current releases of FF contain more bugs in versions between FF1 to FF3.
OK, I think that this issue (change of behavior: needs double click to get the reaction of simple click)-isRESOLVED: -
I have disabled all addons and enabled/tested one by one... it was, apparently, the add-on "Multi links 3.0.0.16" was the problem.
I replaced it with "Snap Links 2.1.1" (installed, but not yet tried a new), and less than a week daily work of 10-12 I never got this bug again.
SOLVED!
-
I bcc one email to several parties, but do not see the confirmation in my email sent.
Original title: CCI option
Outlook - I bcc one email to several parts but not see the confirmation in my email sent. How can I get this info for our records?
Thank you
Hello CecieRicher,
If you are referring to Outlook (which I assume you mean to Office outlook) then you will probably get a better response from the Office Outlook forum. Please repost you question in the forum Office Outlook; http://answers.Microsoft.com/en-us/Office/Forum/Outlook?tab=threads
Members of the forum Office Outlook must be able to help.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
-
I sent a document of 3 MB 3 pages for the dell v305 printer. It seems to hang and would not print. I tried to cancel all print jobs, but he finds just there.any ideas on how to get rid of this work and leave the impression that if I can get other printed documents?
Has a moderator move this thread on forum Windows for the hardware and the drivers of the feedback forum.
Hi, dadzippytr,
Click Start and type services.msc
Press enter
Scroll down to print spooler
Right-click on the spooler and select stop
Wait for Windows to stop the spooler
Close the window
Control Panel > printers folder
Right-click on the printer icon and select open
Click file > cancel all Documents
Close the window
Start > right click on computer
Click on manage
Select Device Manager
Click on the + sign next to the Ieee... compatible printers
Right-click on the driver and select uninstall
Click on the + next to imaging devices
Right-click on the driver and select uninstall
Click on the + sign next to printers
Right-click on the driver and select uninstall
Click on the + sign next to Bus USB controllers
Right-click on the printer driver and select uninstall
Close the Device Manager
Restart the computer
Windows will reinstall the drivers
Go to the manufacturer's website and search for updated drivers
Don't forget to come back to services and start print spooler before printing again.
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