Not of his outgoing speakers Qosmio G10

Speakers have stopped working on my Qosmio G10. I had a repair to replace both fans and during the repair workshop, the guy had to return the main card to Toshiba. Apparently, they have provided a new main board but when I got the computer there was no sound in the speakers or the headphones.

I got the repair guy and he got the sound working again by upgrading the BIOS that I had already done, but I guess that was lost when Toshiba provided a new main Board. After getting the House sound was working well, but the next day, speakers weren't yet although his fate always helmet. The only new bit of software I had installed at this time there was Perfect Disk 10. I ran Diagnostics from Toshiba program and who said simply that his failed the test. I ve checked all audio devices in the peripheral and manager who says that they are all functioning normally. At the same time I also had this error message whenever I rebooted:

Error affected
Failed to retrieve the "THotkey.
Error code: 0 x 00031402, 0x00000002

I tried to check everything I could think of, but could not find anything wrong. Any ideas would be greatly appreciated, I use my Qosmio G10 24/7 as a computer and my stereo and TV. Thank you for taking the time to read this. I'm desperate to get it fixed.

Hello

I can't say much about this issue, but if the technician fixed the laptop and the sound does not work then I recommend contacting the guy again and to ask what he did the first time.

I mean you can try to reinstall the sound card driver again, you can also try to recover the laptop and could check if you get the sound back.
This workaround might help if it would be a software problem, but he is ' only a hardware problem then a technician should check again.

By the way; check if the 'secret' is not activated and if other volumes is set at a max level.

Tags: Toshiba

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