Not shown other BBM profile picture

Hello

I had a problem with my BBM for Android. I got 1.0.0.72 version.

The main problem is that others cannot see my profile picture, my profile picture not shown do not in their device.

I have changed the image of many times, changed the screen name and my profile still not shown to the other picture.

I tried to wait for more than 30 hours and the image still not shown to others.

Is there something wrong with my camera? I knew that someone who has used the same camera as I had and he had no problem with profile picture. His image shown in my device and others.

I tried to uninstall and install the application, but the same as the front problem.

Could you help me solve this problem?

Actually my problem already solved. What I did is just to create a new BBID. And with this new BBID, can I change my profile picture and others can see my profile picture.

And if I change my BBID to the previous and change profile image, others cannot see my profile picture. Totally different with the new.

If I read the knowledge base, the main problem are:

1. the device is unable to connect to the Infrastructure of BBM.

2. an error occurred during the process of updating the view of the image or avatar.

This Knowledge Base is not for me, because I can change the profile photo and others can see my new PIC if I used the new BBID. But if I went to the old and change of image, others cannot see my profile picture

Quite bizarre, because I used the same device and network.

Tags: BBM

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