Low cartridge warning, even after replacing

HP Photosmart C7280. Windows 7, 64-bit. I get a warning of low (light magenta) cartridge, but after that I put a new in the printer still tells me to replace it. It's only the magenta slot clear with this problem.

Thank you

flexible

Step four on this document here shows how to reinstall and clean the cartridges.  Even if the title of the document I have provided does not match the issue that you are experiencing, it wonderfully illustrates the cleanup step and I want to use follow the instructions step by step.

If after cleaning, you still get this error, I would try a hard reset. No user settings are lost when you do a hard rest and he tries to put the printer back into a known working state.

Here are the instructions to do a hard reset:

1. with the printer plugged directly into a wall outlet and turned on, unplug the power cord from the back of the printer.
2 then unplug the power cord from the wall outlet.
3. wait at least 30-60 seconds
4. plug the power cord into the wall outlet first. If a module with the power cord, make sure that the light of the module and then reconnect power cord on the back of the printer
5. the printer should power back on by itself, but if not use the power button on front panel to turn on machine.

Tags: HP Printers

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