Note 'non connected' returns a lot, even if the printer is connected. What is going on?
For a month, my printer HP don't printregularily any more, or sporadically. I've done obviously, turning works, but I always get the message "not connected". We live in a dusty, if the printer has collected too much dust in a year? We used to have this problem, what is happening, never please? Thank you... Nicole
Hi Nicole,.
First thing I would try is to restart everything. Unplug the printer and let that he unplugged for a minute. Then unplug the router for a few seconds then plug it back. Wait for your router to get booted back completely (when your internet connection works again), then plug the printer back in. Check the printer settings to make sure that its still connected to your wireless network. Sometimes, a good old fashioned reboot will help like that connectivity issues. In addition, depending on which printer you have, it can help to "check for updates". You can go to 'setup' > 'Web Services' > 'Product updates' > 'Check updates' and let it install the updates.
Tags: HP Printers
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