Nothing opening - connected to the creative Cloud with Adobe ID but does not always allow something to open
None of my adobe software programs open. I have connected to the creative and connected cloud with Adobe ID. Whenever I try to open a program, a sign in the window is displayed. When I click on "sign in" then he said ' thank you, click on continue enjoy software ' when I click on continue the login window appears again and everything continues to go in the same loop. I tried the programs updated and mac restart.
If you have installed applications using the serial number, make sure that you have the serial number with you.
Follow the procedure below:
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
It will open the folder System Library.
(3) then navigate to Application Support > Adobe.
Open the Adobe folder and rename
SLCache to SLCache-old.
SLStore to SLStore-old
Then again CC apps and try to connect again.
Caution: after you rename these 2 files, all installed Adobe apps call sign again, so if you have installed other Adobe applications, using the serial number, make sure you have the serial number with you.
For the CC apps, you just need to reconnect it is everything. No serial number for CC applications.
Tags: Adobe
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Cannot update the products of the creative cloud with Adobe Application Manager?
Hello
I'm an offer student member creative Cloud, and I want to update my CS6 products to have the new features that are reserved for the CC members.
I have installed all the applications on my computer, and then when I want to update to get the new features, there is a problem when connecting who said that "the update server is not responding. It is possible that the server is temporarily unavailable or the configuration of firewall or Internet is bad. "(Translation in French)
I use Windows 8, I have no firewall Windows Firewall exception, I try to make him turn off but nothing change.
Can U help me please?
First of all, I try to do what you said, but nothing changes. So I try to disable other thing and when I disable "Map virtual hosts Microsoft network" ("Virtual card hosted Microsoft network" in English), the camera just before what you said in the list and the problem has been resolved. Thank you very much it is a great pleasure to discover the new features of the creative cloud. Thank you very much!
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Adobe Creative Cloud - install Adobe Apps button does not
Hi, I wanted to test the Adobe Premiere Pro on my machine Windows 8.1. It seems, that there is no stand-alone installation option, but you must install the application on Adobe Creative cloud with your Adobe ID to now it will. Installed the creative cloud connected with my Adobe ID but, when I try to install the trial version of Premiere Pro, I can't do it, in fact I can't install apps with this client. In terms of the House, he says "your RSS home is empty, if I click on the 'Install Adobe Apps' button, nothing happens, no event fired. No process at all. It looks familiar to this problem, so I followed the solutions here: Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
It did not work. When I go to my Adobe ID online and choose where to install desktop applications, I get redirected to the Premiere Pro page, where she still fine creative Cloud customer. But back in the loop.
Everything seems to go well with my Adobe or my system, but somehow can't see all applications. Should I have done something else or further with the purchase of test maybe version? There is also no Apps next at home, resources, Stock and community section. Is this a known issue? If so, could you please point to the right direction? If this isn't the case, you have a solution to this? If any other information is needed, please say so. Thank you very much!
Post edited by: Emre Taspolatoglu - TYPOS
White screen
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training tutorials under creative cloud learn is loading but does not
Training creative cloud tutorials learn task, but don't play do not, is there a problem with adobe tv?
Hi sarahhunter1,
Please try listening to the video in the Google chrome browser.
Kind regards
Romit Sinha
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pay $49,99 and the application does not change "open" again in "trial"... I restarted the creative cloud with the login and nothing change...
Wow!
So many entries of URL blocker, Adobe, this is the reason why you are unable to activate the CC apps.
Follow the procedure below:
- Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
- Make sure that there is no entry of Adobe on the inside.
- Then copy and paste the Hosts file in folder etc.
- We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
- When you are prompted, the authentication by password Mac,
- Be sure to select the option Replace ...
- Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
- In the affirmative. launch creative cloud application and load the list of Apps and check.
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I try to connect to the creative cloud on my MacBook Desktop App and sees only a spinning wheel where the application must be open. On a related note, I'm signing CC because I thought that my Lightroom Develop module is disabled. Clues?
Mac https://forums.adobe.com/message/5470608 spinning wheel
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I have problems with Lightroom. I just downloaded the creative cloud with LR and PS PS works fine, but does not open LR. It is stuck on the license screen and freezes. Please notify.
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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What I see if I work with Microsoft and exchange of data on the creative clouds with people working on Apple?
That all depends on what you want to share
The data files that are "industry standard" such as the JPG images are the same on both platforms
Files that are specific to the platform, such as video files on a Mac or Windows, AVI video files MOV will either require conversion or additional software (to open a MOV file with a Windows program, you must have installed Apple Quicktime for Windows)
In addition to this, the files that are specific to Adobe... such as the InDesign files... are not always compatible because of new features in newer versions, like a Premiere Pro video project file created in the 2015 version cannot open in 2014 version
If you have problems with files and specific programs, you should ask for help in the forums for these programs
If you start the https://forums.adobe.com/welcome Forums Index
You will be able to select a forum for the specific Adobe products you use
Click on the symbol "arrow down" on the right (where it is said to see all our products and Services) to open the drop-down list and scroll
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How do you use the creative cloud with using the internet.
How do you use the creative cloud with using the internet.
You MUST have an internet connection to download and activate the programs
After this, you MUST have a connection to the programs check your subscription on the calendar below
Cloud status check 30-or-99 days https://forums.adobe.com/thread/1549838
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Cannot connect to the creative cloud
When I try to connect to the creative cloud of the desktop application a spinning wheel appears but nothing else.
Using the uninstall program then reinstall creative cloud worked. I also deleted the opm.db file before reinstalling.
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I can't connect to the creative cloud and download my apps
Yesterday, I bought the teachers edition CC,
I connected and connected to the Behance.
I wanted to download apps, then he let me download first CCdesktop.
I run and connected and synchronized on Behance. But when I tried to click on the applications tab to download apps to make a "No. Internet Connection' appeared in CCdesktop.
Then I started to look for alternatives, because my internet was very good.
1 I used Adobe support advisor and he found 5 numbers, anyway:
cpsid_8289s1: a reboot is pending, "bootstrapper error has occurred."
I checked the Task Manager to see all pending configurations, could not find.
I checked the registry for the InProgress key, but I did not. It's just not there in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
2. I rebooted the pc and tried again, same error: no connection internet connection to the CC
3. I used adobe cleaner uninstall ALL previous versions of my adobe, I actually cleaned ALL. The log file shows a few parts and files that could not be deleted. But all the Creative Suite 5 programs have disappeared.
4. I asked the help of online chat also. After an hour of waiting this session help wasn't going anywhere. I'm advised me to use the Firefox browser, although I've tried it on chrome, ie, and opera already. I was advised to remove all cookies in the temporary folders, the chance either. Then the friendly adviser wanted my host file, but I was so hierarchical after 4 hours of trying, I gave up just there.
Now I always try to get creative cloud desktop to connect to the adobe servers, so I can actually download some apps I desperately need now.
Y at - there someone out there who knows what that is my problem, or what else can I try to connect to the creative cloud?
-I'm running on windows 8 pro
Thank you
I think I found the answer was in the hosts file
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
I deleted the links adobe.activate buttom and now I finally have access to the applications.
Wish I went to 1 minute with the help of session last night
I hope this helps someone else with the same problems of connecton.
This problem is now fixed, I want to install Apps.
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Can not connect to the creative cloud
I bought Creative Cloud as a teacher and was able to download and use the applications successfully. However, when I try to log into usinging my adobe id, I get a message that my email is not checked. When I click on the link to check my email, it gives me a message saying the email be already checked or I entered wrong info. I can log into the web site of adobe with my ID, just not creative cloud. Any help would be appreciated
I checked the email associated with your Adobe ID and you sent in this regard. You should be able to connect to the creative cloud now.
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I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.
Who is that apps are listed as of the tests menu tab Apps in Adobe Creative Cloud app?
Have you tried disconnecting and signing once?
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Windows or Mac?
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I just downloaded the Muse CC of the creative cloud trial version. But I got the following error message when I try to open my muse program. "This file Adobe Muse of the site requires a newer version of Adobe Muse. Please upgrade to the latest version. "But the system keep telling me that my version is up-to-date. Help, please.
Hi Mandy,.
Please check the system requirements for Muse system requirements | Muse , if you are on a 32-bit system, it is possible to use the old version of Muse.
Kind regards
Akshay
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