Nothing opening - connected to the creative Cloud with Adobe ID but does not always allow something to open

None of my adobe software programs open. I have connected to the creative and connected cloud with Adobe ID. Whenever I try to open a program, a sign in the window is displayed. When I click on "sign in" then he said ' thank you, click on continue enjoy software ' when I click on continue the login window appears again and everything continues to go in the same loop. I tried the programs updated and mac restart.

If you have installed applications using the serial number, make sure that you have the serial number with you.

Follow the procedure below:

(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.

/ Library

It will open the folder System Library.

(3) then navigate to Application Support > Adobe.

Open the Adobe folder and rename

SLCache to SLCache-old.

SLStore to SLStore-old

Then again CC apps and try to connect again.

Caution: after you rename these 2 files, all installed Adobe apps call sign again, so if you have installed other Adobe applications, using the serial number, make sure you have the serial number with you.

For the CC apps, you just need to reconnect it is everything. No serial number for CC applications.

Tags: Adobe

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