Now computer shut down or restart.

Windows 7 do not stop or restart.  If the updates are coming in the middle of the night, I noticed that the computer restarts, but I don't have any idea how long it takes.  Most of the time, I have to manually turn off the computer and restart.  I don't get an error message.  I would like help, but in other words please because I'm a competent computer user, but not a techie.  Thank you.

Hello hellie68,

What updates you trying to install?

Step 1:

Allows you to check the updates that are not proceed with the installation as well as the error message by going to the update history.

http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-removing-updates

Step 2:

Run the Windows update troubleshooting tool and check:

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

Step 3:

Put the computer in a clean boot state, and check if that helps.

To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below for more details:

How to troubleshoot a problem by performing a clean boot in Windows 7:

http://support.Microsoft.com/kb/929135

Note:

When you are finished troubleshooting, follow these steps in the section above to reset the computer to start as usual.

Kind regards

Savan - Microsoft technical support.

Tags: Windows

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