NTBackup access denied errors using VSS

I have a reception "access denied" errors using ntbackup on Windows Server 2003. This server is part of a domain, but not a controller domain.  All patches and updates are applied. The backup log is as follows:

The backup status
Operation: backup
Active backup destination: file
Media name: "Test Sybil Backup.bkf created 20/05/2011 at 10:43"

Creation of snapshots snapshots volume: 1 attempt.
Backup (via shadow) "C:".
Backup set #1 on support #1
Backup description: "Set created on 2011-05-20 at 10:43"
Media name: "Test Sybil Backup.bkf created 20/05/2011 at 10:43"

Backup type: Normal

Backup started on 20/05/2011 at 10:44.
WARNING: Could not open "C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\desktop.ini" - skipped.
Reason: Access is denied.

WARNING: Could not open "C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: Access is denied.

WARNING: Could not open "C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\CLMBKHQZ\desktop.ini" - skipped.
Reason: Access is denied.

WARNING: Could not open "C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\CPMZ0DUR\desktop.ini" - skipped.
Reason: Access is denied.

WARNING: Could not open "C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\KLY7W5UN\desktop.ini" - skipped.
Reason: Access is denied.

WARNING: Could not open "C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\O1UF4L6Z\desktop.ini" - skipped.
Reason: Access is denied.

Backup completed on 20/05/2011 at 10:44.
Directories: 12
Files: 1
Bytes: 1 031
Time: 1 second

----------------------

Check the status
Operation: Verify after backup
Active backup destination: file
Active backup destination: J:\Test Sybil Backup.bkf

Check the "C:".
Backup set #1 on support #1
Backup description: "Set created on 2011-05-20 at 10:43"
Verify started on 20/05/2011 at 10:44.
Check completed on 20/05/2011 at 10:44.
Directories: 12
Files: 1
Various: 0
Bytes: 1 031
Time: 1 second

----------------------

In looking at RSOP (resultant set of policy) shows that the local and domain administrator users have full control over these files. I tried this using the two connections to user with the same result.

Any ideas anyone?

Thank you

Michael Salvaggio

Hi MichaelSaffold,

The question you have posted is better suited in the TechNet Forums. Please see the following link for more information.

Category of the Windows Server

Tags: Windows

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