Ntkrnlpa.exe repeated original BSoD problem
Hi all
- The machine is from 2006-07.
- The machine runs very hot even on a granite surface.
- Even with the new graphics drivers, it cannot correctly display the blue screen error screen.
Crash #1: Bug string control: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
- Bug check code: 0x1000007e
- Caused by the driver: ntkrnlpa.exe
- Plant address: ntkrnlpa.exe + 3e598
Crash #2: Bug Check String: IRQL_NOT_LESS_OR_EQUAL
- Bug check code: 0x0000000a
- Caused by the driver: ntkrnlpa.exe
- Plant address: ntkrnlpa.exe + 4df99
Crash #3: Bug Check string: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
- Bug check code: 0x1000007e
- Caused by the driver: ntkrnlpa.exe
- Plant address: ntkrnlpa.exe + 3e598
Crash #4: Bug Check String: KERNEL_MODE_EXCEPTION_NOT_HANDLED
- Bug check code: 0x1000008e
- Caused by the driver: ntkrnlpa.exe
- Plant address: ntkrnlpa.exe + 23ae21
Crash #5 (this one is from a different file, but I thought I would include it in any way): Bug Check String: IRQL_NOT_LESS_OR_EQUAL
- Bug check code: 0x0000000a
- Caused by the driver: C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT. SYS
- C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT. SYS + 17289
mpzeevi
Altogether. I suspect that it's symantec and it is much easier to remove (in most cases). Some people are adamant about not removing it so I give the possibility of driver verifier. Symantec is a common cause of BSOD. I remove and replace it with Microsoft Security Essentials at LEAST FOR TESTER http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN http://www.Microsoft.com/security_essentials/
Tags: Windows
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BSOD due ntkrnlpa.exe + 98339
Hello, im of the bsod and find nothing anywhere to fix it.
makes 2 standard tests with verifier.exe and read the dumps with BlueScreenView, which tells me that the bsod is caused by the ntkrnlpa.exe + 98339.any help is appreciated!Hello
Ntkrnlpa.exe is a component of Windows which means than anything else he has led astray.
Pick up the pieces after a computer crash
http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crashCheck this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.
Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
(also Windows 7)
http://www.winvistatips.com/disable-automatic-restart-T84.html===========================================================
Check out these utilities to see if information may be collected:
It is an excellent tool for displaying the blue screen error information
-Free - BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table.
http://www.NirSoft.NET/utils/blue_screen_view.html-------------
MyEventViewer can be verified at the time of the blue screen (BSOD) for a second or less
the time of the BSOD for more information on the possible cause - see TIP.MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
Set it for a bit before and after the time of the BSOD.
http://www.NirSoft.NET/utils/my_event_viewer.html------------
AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows details
application of all accidents occurred in your system. The information breaks down is extracted from
the wer files created by the Windows Error Reporting (WER) of the operating system component
whenever an accident occurred. AppCrashView also allows you to easily record the list of accidents
text/html/csv/xml file.
http://www.NirSoft.NET/utils/app_crash_view.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Kernel Mode Unhandled Exception caused by ntkrnlpa.exe BSOD
Since a few weeks I had experienced the same BSOD initially upwards (to screen the user has selected and the screen of welcome and immediately after the connection.)
Nirsoft using the blue screen view I could get this information from the .dmp
062710-24819 - 01.dmp
2010-06-27 18:41:52
KERNEL_MODE_EXCEPTION_NOT_HANDLED
0x1000008E
0xc0000005
0x82ff9238
0x9aeddb74
0x00000000
Ntkrnlpa.exe
ntkrnlpa.exe + 1eb238NT kernel & system Microsoft® Windows® operation SystemMi
Microsoft Corporation6.1.7600.16539 (win7_gdr.100226 - 1909) 32-bit
C:\windows\Minidump\062710-24819-01.dmp 115 7600
I t seems to be caused by ntkrnlpa.exe
What's more troubling, it is that, after the recent BSOD many of the setting to my programs have been reset for example parameter System Explorer were now rest at their default value.
Also some services have ceased to be worrying most windows error reporting and service for Microsoft Security Essentials (I restarted the services).
I don't think it's a virus problem that I ran three antivirus with MSE scans today and they are all clean.If it is relevant before I was experiencing a BSOD with ticalc.sys but I uninstalled all it applications on my computer.For any question on Windows 7:
http://social.answers.Microsoft.com/forums/en-us/category/Windows7
Link above is Windows 7 Forum for questions on Windows 7.
Windows 7 questions should be directed to / stationed there.
As you already know, you're in Vista Forums.
See you soon.
Mick Murphy - Microsoft partner
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I'm using a PC running windows vista ultimate, I playing Call of duty mordern war online, and I always meet BSOD every time I play, all report was about ntkrnlpa.exe, this is one of them:
Mini101711 - 01.dmp 17/10/2011-22:56:46 0x0886e1f6 0x000000d1 DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x00000002 0 x 00000001 0x8ea07836 dxgkrnl.sys dxgkrnl.sys + 4836 DirectX Graphics Kernel Microsoft® Windows® operating system Microsoft Corporation 6.0.6000.16386 (vista_rtm.061101 - 2205) 32-bit ntkrnlpa.exe + 4dfb9 + 4836 dxgkrnl.sys dxgkrnl.sys + 71e1 dxgkrnl.sys + 782d C:\Windows\Minidump\Mini101711-01.dmp 4 15 6002 156 120
what I need to do to fix this?, thanks
p/s my PC:
Core 2 quad Q8400 processor
Motherboard ASUS P5P43TD
memory: 4 GB gskill black version NT
VGA-9800GT 512 MD
CM 460w POWER supplyHello
1. is the issue limited to only the game 'Call of Duty '?
2. were you able to play this game on your system without any problems before?
Method 1: Network update and the graphics driver. Please see the links below:
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
Method 2:
Try now to the KB article to perform the clean boot:
How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7
http://support.Microsoft.com/kb/929135
Note: After you used the clean boot in order to solve your problem follow step 7 to reset the computer to start as usual.
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BSOD and the only file that appears is ntkrnlpa.exe when you play Metal Gear Rising
So it's a bit complicated to explain especially because I downloaded Bluescreenview and the only file that appears is ntkrnlpa.exe and happens when I play Metal Gear Rising statement, which is a CPU intensive game, I thought it was because it was overheating and/or die but I downloaded Core Temp to monitor if my fan work and the max temp it reached is 65 degrees celsius so I can't find the problem, it happens randomly, once I could play 2 hours withouth a BSOD and the following 5 minutes, I also tried to reinstall but nothing happened, I only overclock my Gpu, my cpu is a pretty old 1.8 ghz dual core but it can still run any game well enough, I also tried the option veryfier.exe which led to my computer crash at startup , so I had to disable using safe mode, and it was down deamon tools, is my failing processor or windows give up and I need to reinstall?
Thanks for the help, the game does not cause me a BSOD since I've updated PCI sound card drivers which I didn't at first because the site is in a mixture of Japanese and really bad English.
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He still run Windows Vista Service Pack 2 (32-bit) and my computer is a PC of Compaq Presario SR5710Y so that you know what the material consists of.
Here's my last 4 crashes
Mini042815 - 04.dmp 28/04/2015-18:59:23 0x864e3aa8 0x8471ad78 0x000000e3 RESOURCE_NOT_OWNED 0x00000000 0 x 00000002 Ntfs.sys Ntfs.sys + 12012 NT File System Driver
Mini042815 - 03.dmp 28/04/2015-18:23:07 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 0 x 00000004 0x00000002 0 x 00000000 0x822d9abf ntkrnlpa.exe ntkrnlpa.exe + 4de7d NT Kernel & System
Mini042815 - 02.dmp 28/04/2015-18:14:28 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 0x006301be 0x00000002 0 x 00000001 0x822dab50 ntkrnlpa.exe ntkrnlpa.exe + 4de7d NT Kernel & System
Mini042815 - 01.dmp 0x0000001a MEMORY_MANAGEMENT 15/04/2015-18:12:40 x 0 00005003 0xc0802000 00000197 0 x 0 x 77635101 hal.dll hal.dll + 770c Hardware Abstraction Layer DLL
DJ
If he continued to hang after re-installing windows, but before installing other programs, there is probably material. I'd start with memtest
2-Memtest. (You can learn more about running memtest here)
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Blue Screen Error Code Caused by hal.dll and ntkrnlpa.exe 9F.
original title: BSOD error Code Caused by hal.dll and ntkrnlpa.exe 9F.
Currently, I'm having a problem on a Fujitsu T1010 with Windows Vista x 84 installed tablet. At a random time that I use my computer, I get a generic blue screen with information DRIVER_POWER_STATE_FAILURE. The error code is 0x0000009F (0 x 00000003, 0x86f692e0, 0x86f692e0, 0x865a6598). BlueScreenView.exe, I see that the root causes are hal.dll + 997f and ntkrnlpa.exe + f5b28. So far, I've had 14 accidents. I run the driver verifier and the causes are hal.dll + 726c and ntkrnlpa.exe + 2ea5a7 windrvr6.sys + 0. Any help is appreciated! Thank you.
Timothy
Hello
References to Vista also apply to Windows 7.
Updated drivers, BIOS and software control (if any) is a good idea.This is my generic how updates of appropriate driver:
For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - reset after each
installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspxHope these helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Service Pack 3 update fails error file ntkrnlpa.exe is open or in use by another program
Original title: Service Pack 3 update fails
I'm trying to update windows xp with service pack 3. I have download the update. When I try to install, the update fails with an error message"
"File ntkrnlpa.exe is open or in use by another program", when no programs are running... Why?, he said.My stops to update SP3 and I cannot resolve the error message, how can I fix it?
HelloTry the methods provided below and check if the problem persists.Method 1:This problem may occur if some third party software interferes with the installation of Windows XP SP3.Click on the link provided below for more information on how to set up your computer in a clean boot state.How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353Note:
How to configure Windows to use a Normal startup state
After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start and then click Run.
(b) type msconfig and click OK.
The System Configuration Utility dialog box appears.
(c) click on the general tab, click Normal Startup - load all services and device drivers and then click OK. When you are prompted, click on restart to restart the computer.Method 2:
Download the update manually, and then install it.Windows XP Service Pack 3 network installation Package for IT professionals and developers
http://www.Microsoft.com/download/en/details.aspx?ID=24See also:Steps to take before you install Windows XP Service Pack 3
http://support.Microsoft.com/kb/950717 -
Blue Screen UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f ntkrnlpa.exe
original title: BSOD with ntkrnlpa.exe tried a few driver updates but still little time to another one the BSOD
Here's the Minidump file:
Mini091310 - 02.dmp 13/09/2010 22:57:23 UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0 x 00000008 0x805d3130 0x00000000 0 x 00000000 ntkrnlpa.exe ntkrnlpa.exe + 78191 NT Kernel & System Microsoft® Windows® operating system Microsoft Corporation 6.0.6002.18267 (vistasp2_gdr.100608 - 0458) 32-bit C:\Windows\Minidump\Mini091310-02.dmp 2 15 6002
More recently when installing a new driver for my wireless smart card; Ran a mem Bios and hard disk check came back ok. Which leads me to believe it's a software; This blue screen popped up after that ride updates of vista, which was released around early August made a rear roll and everything worked fine. The blue screen would leap upward when I could connect to a wireless network; not had time to play with it so I just rolled back the update. Finally had updated the driver today and it blue screened after installation of the driver, so I am at a loss, any help would be very beneficial.Hello
If you meet this new,
http://mikemstech.blogspot.com/2011/12/troubleshooting-0x7F.html
-
I get the BSOD and have no idea how fix and or repair.
I ran a memory test using cd ISO and memory checks very well.
Errors seem to be due to
Mini090610 - 05.dmp 06/09/2010 19:23:24 IRQL_NOT_LESS_OR_EQUAL 0x0000000A 0 x 00000078 0x0000001b 0x00000001 0x81eda5ae Ntkrnlpa.exe Ntkrnlpa.exe + 4dfd9 and
Mini090410 - 03.dmp 04/09/2010 16:49:22 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 0x0000000d 0x00000000 0x00000000 0x00000000 Ntkrnlpa.exe Ntkrnlpa.exe + 4e74f NT kernel & system Microsoft® Windows® operating system Microsoft Corporation 6.0.6002.18267 (vistasp2_gdr.100608 - 0458) 32 bit C:\Windows\Minidump\Mini090410-03.dmp 2 15 6002 I can do when I'm trying to download the video corder cam panasonic HDD. Whenever I go to some video and am trying to download to my hard drive I get the blue screen every time.
Any ideas or suggestions?
Hello
Remember, test the memory and pay attention to the argument in the above troubleshooting utility
This memory test intercept all errors. Try to run with less than sticks and change the place-
Order lying sticks to try to ensure faster (even if the same card) is installed in the front
slower.Have you checked on the other Bug_Checks to FaultWire? 1, 1 a, FE, 8th and D1? When you get this
several BSOD is its best for a very broad approach basis for trying to limit problems. Which
means, update ALL your main drivers, BIOS and drivers of the low-level chipset. Remove your gift
antivirus/security programs and run the removal of their creator tools. Do the same for others who
never been in the machine, not used, or uninstalled. See below for recommendations of use
during the test, however in permanently would be even better.BCCode: 7F 0x0000007F which is the same as 0x1000007F<-- read="">-->
* 1304.html http://www.faultwire.com/solutions-fatal_error/Run-a-System-diagnostic-Utility-supplied-by-your-0x1000007F-BCCode: 0a 0x0000000A<-- read="">-->
* 1025.html http://www.faultwire.com/solutions-fatal_error/IRQL-not-less-or-Equal-0x0000000A-BCCode: 01 0x00000001<-- read="">-->
http://www.faultwire.com/solutions-fatal_error/APC-index-mismatch-0x00000001-* 1016.html? order = votesBCCode: 1a 0x0000001A<-- read="">-->
http://www.faultwire.com/solutions-fatal_error/memory-management-0x0000001A-* 1041.html? order = votesBCCode: FE 0x000000FE<-- read="">-->
http://www.faultwire.com/solutions-fatal_error/BUGCODE-USB-driver-0x000000FE-* 1251.html? = date orderBCCode: 8th 0x0000008E<-- read="" this="" read="">-->
* 1151.html? order = date http://www.faultwire.com/solutions-fatal_error/kernel-mode-exception-not-HANDLED-0x0000008E-BCCode: D1 0x000000D1<-- read="">-->
* 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-=.If a PC remove ALL power and reinstall the cards memory and cables (at both ends where possible)
-in fact, remove and replace - do not just tight. Clean the dust bunnies and ensure that the
fans are running (when the case is enabled). Try using a small fan blowing in the intake to reduce
the effects of the heat. On a laptop computer on all you can do is to reinstall the memory, clean the vents, and
try using a small fan.=============
List of tools to clean/uninstall anti-malware programs
http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/Here's what I use and recommend: (these are all free and very effective versions.)
Avast and Prevx proved extremely reliable and compatible with all I have
launched on them. Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
Operation of the network.Prevx - Home - free
Windows Firewall
Windows Defender (is not necessary if you use MSE)
Protected IE - mode
IE 8 - SmartScreen filter WE (IE 7 phishing filter)
I also IE always start with asset if filter InPrivate IE 8.
(It may temporarily turn off with the little icon to the left of the + bottom
right of IE)Two versions of Avast are available 5.x and 4.8 x
Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
disabled - click OK
http://www.avast.com/free-antivirus-downloadAvast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
Finish those you don't use).
http://www.avast.com/free-antivirus-download#TAB4Or use Microsoft Security Essentials - free
http://www.Microsoft.com/Security_Essentials/Prevx works well alongside MSE or Avast
Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->PCmag - Prevx - Editor's choice
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspAlso get Malwarebytes - free - use as scanner only. If you ever think malware and that
would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
(not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
never find anything of note that I started to use this configuration.I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Issue of games - exe has encountered a problem and needs to close
Hello world
I was wondering if there was someone out there who could help me.
I can load a game on my laptop (demanding nothing, just football coach) but when I then open the game when loading I get the following message
"(whatever_the_game_is).exe has encountered a problem and needs to close." We are sorry for the inconvience.
Can anyone recommend a way to resolve this?
Thanks in advance
Rich
Hi Rich
Using original or copy?
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Re: BSOD problem was detected on the Satellite L40 - 14N
Hello
have been unable to fix a fault on my laptop. BSOD problem has been detected and windows has shut down. I was told by someone that this was resolved when they replaced their hard drive.
Could someone tell me what hard drive I need to get?
Once I have to get one and put it in the machine should it restarts just using the system recovery disk, because it is what I have provided with or will it get other new software?I hope someone can help. Really lost without a laptop!
Hello Netties
Please do not be angry on me, but I do not understand why you start the second wire on the same issue. All this can be clarified on your original on this BSOD problem thread.
In any case, if you have a warranty valid, please don't spend your money for the new hardware before clarify you this with maintainer authorized Toshiba. Maybe you are right on HARD drive, but please first check with the ASP.
-
After restoring the Windows partition boot flag, I got:
0xc000000f
\Windows\system32\ntkrnlpa.exe
kernel is missing or damaged.
I use Windows Server 2008 R2 installed on 70 GB primary partition & active with appropriate MBR. It is not the consumer - it is installed on the laptop. After the repair broken BCD (Windows 7 installation DVD, DVD server doesn't have this tool :() this problem.) I know that this (ntkrnlpa.exe) file does not exist, and it should not. System could not start any mode (even Safe Mode base).
The disc is perhaps the problem because PARAGON Hard Disk Manager 2011 has problems with the editing of this partition but it it sails well (as other tools). The files seems good. Also, CHKDSK has not found no serious problems such as bad sectors - it fixed only tiny problems.
What should I do?
Hello
I suggest you to post the question in the forum below and check if it helps:
http://social.technet.Microsoft.com/forums/en-us/winservergen
It will be useful.
-
dmwu.exe has encountered a problem and forced to close.
All the minutes I get dmwu.exe has encountered a problem and forced to close. I updated Trend micro antivirus and it found nothing. The problem has been ongoing for more than a day and malwarebites, error-checking systems, and analysis updated antivirus cannot find a problem / fix.
The problem is Google Chrome, some parts of it have been either damaged or corrupted or maybe even deleted by me at some point. Chrome could not save my settings and I found in the settings there is a box you click so it does not run in the background even if Chrome is not actively open.
In any case, I re-installed Chrome and the message stopped since then. The computer works perfectly now.Thanks for your help. It really helped me refine the possible culprits, the origin of the problem. -
I try to install new software Quickbooks 2012 on the computer that is running Windows XP. The installation will start and get error "set.up.exe has encountered a problem and needs to close." I spoke with Quickbooks technical support on this issue, but they have been unable to solve the problem. I have read several of these posts on this forum about this kind of mistake, but none seem to be directly related to my situation. I plan to try to reload the Windows XP operating system, but unfortunately, the CD is missing. I'd appreciate any help that anyone could have.
original title: setup.exe errorHi Bill Gammon,.
You can go ahead and try the suggestions and if the problem persists then I you suggest to run the Microsoft Fixit and then try to install Quickbooks 2012.
Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/Program_Install_and_Uninstall
Let us know if that helps.
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