"ntoskrnl.exe is open or running in an another program'when I try to install win xp sp3"

original title:, ntoskrnl.exe is open or ongoing in another program, when I try to install win xp sp3 / error message/how do I find them to close

How can I find these programs to close

Hello

1. What is the exact error message?
2 - what you want to say that you receive this error message when you attempt to install service pack 3? If Yes, then try to install SP3 in clean boot state.

From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

Reference:
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
1. click on Startand then click run.
2. type msconfigand click OK.
The System Configuration Utility dialog box appears.
3. click on the general tab, click Normal startup - load all services and device drivers and then click OK.
4. When prompted, click on restart to restart the computer.

Please provide more specific information on the issue. This could help us help you better.

Tags: Windows

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