ntpd [2591]: error ntp:frequency - 512 PPM exceeds 500 PPM tolerance

The following errors appear on the switches

October 24, 2011, 11:34:13, hkftshk14sansw01, 10.210.202.47, Message =<189>: 2011

24 Oct 11:34:12 GMT: ntpd [2591]: error ntp:frequency - 512 PPM exceeds 500 PPM tolerance

October 24, 2011, 11:34:47, hkftshk14sansw01, 10.210.202.47, Message =<189>: 2011

24 Oct 11:34:46 GMT: last message repeated 2 times

October 24, 2011, 11:35:52, hkftshk14sansw01, 10.210.202.47, Message =<189>: 2011

24 Oct 11:35:51 GMT: last message repeated 2 times

October 24, 2011, 11:35:52, hkftshk14sansw01, 10.210.202.47, Message =<189>: 2011

24 Oct 11:35:51 GMT: ntpd [2591]: error ntp:frequency - 510 PPM exceeds 500 PPM tolerance

October 24, 2011, 11:36:25, hkftshk14sansw01, 10.210.202.47, Message =<189>: 2011

24 Oct 11:36:24 GMT: ntpd [2591]: error ntp:frequency - 505 PPM exceeds 500 PPM tolerance

October 24, 2011, 11:56:32, hkftshk14sansw01, 10.210.202.47, Message =<189>: 2011

24 Oct 11:56:31 GMT: ntpd [2591]: ntp:time reset + 0.442609 s

Find the time is same on the ntp server and switch, however found the different time zone (on the server it is HKT & on the switch, it's GMT). Is it possible that the cause of the errors is due the time zone?

NTP server has been configured almost 2 months ago, but errors have emerged all of a sudden

Please notify

Thank you

Chetan

Hello Chetan,

Please check if these messages are displayed in the log journal see the:

ntpd [30009]: ntp:time reset + 3.141701 s

ntpd [30009]: ntp:time reset + 3.196390 s

ntpd [30009]: ntp:kernel time sync enabled 0001

ntpd [30009]: ntp:time reset + 3.193518 s

ntpd [30009]: ntp:time reset + 3.161593 s

ntpd [30009]: ntp:time reset + 3.269245 s

This means that you have reached bug CSCsv11236.  Sysclk freq is 1333.330000 MHz, which should be 1328,1275 MHz. I'll spare you the math, but it works at about 3.15 seconds per 15 minutes + fresh General ntp.

The solution is simple: make sure that you are running

BIOS: version 1.0.19

Kickstart: version 5.0 (4)

system: version 5.0 (4)

and powercycle the entire system.  This should reset the clock to the correct processor speed.  This can take a few days for NTP to stabilize again.

HTH,

Kris

Tags: Cisco DataCenter

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