Number of incorrect unread messages in Mail 9.2
I'm on MacOS 10.11.2 El Capitan with Mail 9.2. Since the upgrade to El Capitan, the number of unread messages in one of my smart mailboxes is too high. I can't get the number unread again, even if I try to mark all messages as read. I started with 8 as the lowest number that is displayed to the right of the mailbox.
I tried to mark all messages in the Inbox unread smart as letters and then mark them as read again. All messages from all my inboxes were then suddenly marked as unread, and the number of unread messages in my smart mailbox jumped to 125. When I press Cmd - Z for undo, the number of unread messages in my Inbox jumped to their old number, but in my mailbox smart (or apparently not so smart), the number is remained at 125 for a while and then went down to 7. What is going on?
Please stop Mail. Force quit if necessary.
Back up all data before proceeding.
If you use OS X 10.11 ("El Capitan") or version later, triple - click anywhere in the line below on this page to select:
~/Library/Mail/V3/MailData
If you use an older version of Mac OS X, use this line:
~/Library/Mail/V2/MailData
Copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select
Go ▹ go to folder
in the menu bar. Paste in the box that opens by pressing Command + V, then press return.
A file window opens. In it he must be files with names as follows:
Index of the envelope
ExternalUpdates.storedata
Move these files to the desktop, leaving the window open. Other files in the folder can have names more long that begin as above. Move these files, if any, in the trash.
Mail recovery. It should invite you to re - import your messages. You can get a warning that the index is corrupted and that Mail must quit smoking. Click OK. Generally speaking, the process takes a few minutes, but this can take hours if you have gigantic mailboxes. In this case, you will be able to speed things up temporarily by adding your file to the list of personal information protection in the Spotlight preferences pane. Remove it when Mail has finished importing.
If the import operation stalls or fails with an error message, quit Mail, delete the two new index files (maintenance of the original that you moved to the desktop) and try again. According to several reports, the second attempt can succeed if one does not.
Test. If Mail now works as expected, you can delete the files that you moved to the desktop. If not, post your results.
Tags: Mac OS & System Software
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